EcoCart Green Protection
EcoCart Green Shipping Protection
Rating
4.8
feedback
105
chart
#6,059
All reviews
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Jan. 27, 2023
This app is easy to setup, easy to use and armed with strong support staff who reply quickly. Thanks!
Dec. 19, 2022
Great customer service easily installed once I reached out. I’m so happy to be able to have this app integrated!
Nov. 16, 2022
A must-have app! It has a nice modern look and a great support team, and overall, it's for a noble and very important cause. Very glad to have Eco-Cart on my store
Sept. 12, 2022
great customer support! lovely team who is there to help and follow up to make sure you are satisfied.
May 21, 2025
We are pleased to be involved in projects that reduce carbon, support sustainable development and climate action. Thank you to the EcoCart team for their help!
July 8, 2022
Great app! Customer service was great and helped us try the add to cart option off vs on. Toggling it on had a much better participation rate with zero customer complaints. So we're happy to keep it there so our customers can offset the emissions from their orders.
May 18, 2022
Austin from customer service was super helpful and helped me set EcoCart on my two expansion store and the app works perfectly, our customers are getting on board! Thank you.
May 17, 2022
The customer service from EcoCart is superb!! We had trouble with our set up since we sell our products by gram but EcoCart went above and beyond to fix this problem for us and even upgraded the appearance for us!! So excited to work with EcoCart for the environment!
April 26, 2022
The app is not only easy to install but it's also got AMAZING customer support! A great app for a great cause. Highly recommend.
April 19, 2022
Austin is extremely respsonsive with customer service and adjusting Ecocart for our ecom store. The design of the EcoCart checkout is clean and fits into our theme, An extremely easy way for Lahana and our audience to give back to the environment even more
April 19, 2022
Great customer service! Austin was helpful and clear about the next steps. The design of the EcoCart checkout was simple, clean, and professional-looking.
April 11, 2022
The app and the team behind it are amazing. We have nearly a 70% adoption rate on our orders. The team behind it is incredibly helpful and responsive. Highest ratings!
April 8, 2022
Easy to implement and great value for sustainability conscious customers. Very easy for small companies who would like to help with the carbon footprint compensation.
March 24, 2022
We are fairly new to working with a website but really wanted to have EcoCart. They made things really easy - the best customer service! This is what makes or breaks it for us... if something is just too challenging, we don't always have the time and/or expertise to make it work. So having great customer service is essential and EcoCart is really the best in this regard.
March 9, 2022
After going through the features of many carbon offset apps, our choice ended on EcoCart. Integration has been quick and easy. Very reliable team.
March 2, 2022
Super easy to use AND great customer service. Almost all of my customers keep this option turned on.
March 1, 2022
As a sustainable business, we really appreciate this app. It adds another level of sustainability to our product with no effort on our part. I just installed the app and the Ecocart team set it all up for me and made it live! I literally didn't have to lift a finger. Great support.
Feb. 25, 2022
EDIT: After a few days, the technical gremlins seemed to have been sorted and we have now successfully reinstalled the app without any problems whatsoever. Support has been fantastic in assisting and keeping us updated during this period and also with the installation. Must particularly thank Austin who got the widget beautifully matching our store theme. So, now a definite 5-star rating, Good idea but I don't think it is suitable for use in the United Kingdom. Was told that I needed to enter payment details to stop it showing the offset in $, but having done that it made no difference. In fact, I couldn't get it to display in our cart despite setting it up several times. Wondered if I might need to enter my bank information as well, but couldn't as it doesn't recognise UK banks. On top of all this, the Admin side of things is painfully slow.
Hi there - Dane here, CEO and co-founder of EcoCart. I apologize for your initial experience. I can assure you that our solution does in fact work with all different currencies. All themes are different and have customized nuances, and we can actually set it all up for you so it will work flawlessly and in the local currency (wherever your customer is located) and so that it shows up each time upon the first "add to cart" action. I see you are in contact with our support team about a re-integration and we look forward to ensuring the set up surpasses your expectations!
Jan. 25, 2022
I am so glad I found this company! The process was super easy to integrate into my Shopify store and the team communicated the whole time. I seen the app in action and it is amazing. Plus, they provided copy and pics for sharing on social media which I truly appreciate. This is an awesome way to give back to the earth.