Ecologi: Plant Trees per Sale

Thanks for your review! Great to see you are getting value out of our app. If there is anything you would like to see us build next please let us know on our feature request board here! https://ecologi.canny.io/feature-requests

Hi there, thank you very much for your feedback and taking the time to leave us a review. Both delivery emissions and allowing your customers to fund impact on your behalf are on our radar as potential future features. I've reached out to you separately via email if you'd like to help us explore some of these options further. We'd really love your input. On the tree price, our Impact Shop price for trees is actually $0.89 per tree, so Shopify trees are slightly cheaper at $0.80. I think what might have happened here is that you were looking at the GBP price which is £0.60 per tree. Apologies for any confusion here. Hope we can connect soon to discuss your feedback further and thank you again for raising it.

Thanks for taking the time to leave us a review and for continuing to support the planet with our Shopify app. If you have any feedback on future feature's you'd like us to build please submit them here: https://ecologi.canny.io/feature-requests

Thank you for taking the time to leave us a review, we really appreciate it. If you have any ideas on how we can make the app even better for businesses like yours please let us know here! https://ecologi.canny.io/feature-requests

Thank you for joining Ecologi and for taking the time to leave us a review, we really appreciate. If you have any feedback on how we could improve our app please let us know here: https://ecologi.canny.io/feature-requests

Thanks for the review we really appreciate it. If you have any ideas for how we could further improve our app please let us know here: https://ecologi.canny.io/feature-requests

Thanks so much for the review! Means a lot to see you are enjoying using the app. If there is anything you think you we could review please leave us a feature request here: https://ecologi.canny.io/feature-requests

Thank you for your review. Is there anything you would like to see us build next? We're always keen to learn how we can make the Ecologi app even better for businesses like yours. You can submit a feature request for our Product team here: https://ecologi.canny.io/feature-requests

Really appreciate you taking the time to leave us a review! We'd love to know if there is anything we could do to improve our app for your business or businesses like yours. If there is anything you think we could improve or any new features you'd like us to build you can submit a feature request for our Product team to review here: https://ecologi.canny.io/feature-requests

Thanks for the review! Great to hear you are enjoying our app. Please let us know if there is anything you would like us to build next that would make your experience using our app even better: https://ecologi.canny.io/feature-requests

Thanks for your review! Great to see you're enjoying the app. If there is anything you think we could improve feel free to submit a feature request here: https://ecologi.canny.io/feature-requests

Thank you for taking the time to leave us a review! If there is anything you'd like to see us build next you can submit a feature request here: https://ecologi.canny.io/feature-requests

Thanks for the review! We're always looking for ways to improve our app for businesses like yours. If there is anything you think we should build next you can submit a request here: https://ecologi.canny.io/feature-requests

Thanks for your feedback. We've recently introduced a native theme extension for our app which allows you to easily drag and drop your impact directly onto your product pages. Hopefully this helps you showcase your impact to your customers!

Thanks for your review and your feedback! We've recently introduced a native Shopify theme extension which allows you to easily drag and drop our impact widget onto your product pages. This widget shows your customers exactly how much you are funding on their behalf!

Thanks so much for the feedback. We have recently introduced a native theme extension for our app, allowing you to easily show your customers your impact on your product pages. We have also logged your feedback regarding the option for customers to overcompensate your impact.

Hi there, We're really sorry to hear about your experience and that you've had to downgrade our rating from 5 stars to 1 star. We've recently been experiencing some 404 issues with the Ecologi site which resulted in it intermittently going down. Our tech team have worked hard to deploy a fix for this and has confirmed that the issues are now resolved and that the website is functioning as normal. We understand completely your frustrations with this issue and that you've not received a great customer experience. At Ecologi, we always aim to provide the highest quality customer support, assisting our members to meet their climate action goals. Once again we're really sorry to hear that this hasn't been your experience on this occasion. As a result of this, we'll be reviewing our Shopify app to highlight improvements that can be made, as well as improving our uptime status messaging and the support of the Shopify app. We hope that you'll continue to use Ecologi as your tree-planting partner 🌳 Best wishes, The Ecologi team 🌱