Ecologi: Plant Trees per Sale

Really appreciate you taking the time to leave us a review! We'd love to know if there is anything we could do to improve our app for your business or businesses like yours. If there is anything you think we could improve or any new features you'd like us to build you can submit a feature request for our Product team to review here: https://ecologi.canny.io/feature-requests

Thanks for the review! Great to hear you are enjoying our app. Please let us know if there is anything you would like us to build next that would make your experience using our app even better: https://ecologi.canny.io/feature-requests

Thanks for your review! Great to see you're enjoying the app. If there is anything you think we could improve feel free to submit a feature request here: https://ecologi.canny.io/feature-requests

Thank you for taking the time to leave us a review! If there is anything you'd like to see us build next you can submit a feature request here: https://ecologi.canny.io/feature-requests

Thanks for the review! We're always looking for ways to improve our app for businesses like yours. If there is anything you think we should build next you can submit a request here: https://ecologi.canny.io/feature-requests

Thanks for your feedback. We've recently introduced a native theme extension for our app which allows you to easily drag and drop your impact directly onto your product pages. Hopefully this helps you showcase your impact to your customers!

Thanks for your review and your feedback! We've recently introduced a native Shopify theme extension which allows you to easily drag and drop our impact widget onto your product pages. This widget shows your customers exactly how much you are funding on their behalf!

Hi there, We're really sorry to hear about your experience and that you've had to downgrade our rating from 5 stars to 1 star. We've recently been experiencing some 404 issues with the Ecologi site which resulted in it intermittently going down. Our tech team have worked hard to deploy a fix for this and has confirmed that the issues are now resolved and that the website is functioning as normal. We understand completely your frustrations with this issue and that you've not received a great customer experience. At Ecologi, we always aim to provide the highest quality customer support, assisting our members to meet their climate action goals. Once again we're really sorry to hear that this hasn't been your experience on this occasion. As a result of this, we'll be reviewing our Shopify app to highlight improvements that can be made, as well as improving our uptime status messaging and the support of the Shopify app. We hope that you'll continue to use Ecologi as your tree-planting partner 🌳 Best wishes, The Ecologi team 🌱

Thanks! Appreciate you taking the time to leave feedback and for the review. We've recently released a nice update you might be interested in. You can now enable tree planting receipt emails for your customers. As you mentioned our app helps customers feel good about their purchase, our new emails take this to the next level with sending them the exact details of their tree. You can learn more about this feature here: https://ecologi.canny.io/changelog/tree-receipt-emails Thanks for being part of the Ecologi family!