All reviews

Rating Breakdown

  • 5
    73% (19 ratings)
  • 4
    12% (3 ratings)
  • 3
    8% (2 ratings)
  • 2
    4% (1 ratings)
  • 1
    4% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 27, 2024

We love Ecologi. Their application was a easy to set up. Requires further development though as the application does not provide store owners with any automatic placement of badges. We do highly recommend Ecologi; though. We shall continue to use it and look forward to future updates.

Using app

32 minutes

Total reviews

74

Average rating

4.0

3 / 5 Share

March 18, 2024

We are unfortunately considering canceling this integration as the Shopify API doesn't showcase that we are planting trees on our products pages (despite Ecologi's images showing that their app makes it possible).

Store

KYND

Using app

25 minutes

Total reviews

1

Average rating

3.0

3 / 5 Share

Feb. 21, 2024

It's quick and easy to set up an account, however I don't really feel like it's set up for Shopify Integration at all. You can see on your account how many trees you've donated which is great but to get that information onto your website you need to mess around with code. There's also no option to show customers on the product pages that their purchase is making a donation. The info on the app images are very misleading as it makes out that this is possible

Using app

About 20 hours

Total reviews

5

Average rating

4.6

5 / 5 Share

June 14, 2022

I love Ecologi and I'm bvery happy that we are able to use this app to integrate our existing work with them into our shopify shop (we already have been using the carbon offset for employees for a while now). The only thing I would love to see added is an option for customers to overcompensate the amount of carbon compensation, and maybe something like a badge? Currently we just coded the latter into the shop theme ourselves.

Using app

About 3 years

Total reviews

15

Average rating

4.7

1 / 5 Share

Oct. 6, 2022

We had to downgrade our rating from 5 stars to 1 star. Our profile with Ecologi is constantly showing server errors or other errors related to rendering the website. This causes big confusion with our customers and ultimately in them loosing trust into our business if our climate action claims are not verifiable by them. Support was useless so far and told us 3 times that the problem was fixed althought it wasn't fixed. We sent screenshots of the problem each time and yet no one seems to care but rather send a canned response that the problem is fixed when it isn't.

Using app

8 months

Total reviews

14

Average rating

3.0

Developer Reply

Hi there, We're really sorry to hear about your experience and that you've had to downgrade our rating from 5 stars to 1 star. We've recently been experiencing some 404 issues with the Ecologi site which resulted in it intermittently going down. Our tech team have worked hard to deploy a fix for this and has confirmed that the issues are now resolved and that the website is functioning as normal. We understand completely your frustrations with this issue and that you've not received a great customer experience. At Ecologi, we always aim to provide the highest quality customer support, assisting our members to meet their climate action goals. Once again we're really sorry to hear that this hasn't been your experience on this occasion. As a result of this, we'll be reviewing our Shopify app to highlight improvements that can be made, as well as improving our uptime status messaging and the support of the Shopify app. We hope that you'll continue to use Ecologi as your tree-planting partner 🌳 Best wishes, The Ecologi team 🌱

5 / 5 Share

Jan. 21, 2022

Easy to set up and track. Helps customers feel good about their purchase and us to easily make an impact!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 27, 2021

Really quick & easy to set up, great pricing per tree. However I would like to see more integration on the website so my customers know they are planting a tree with every order rather than me trying to mess about with code or making specific content for the website to highlight it.

Using app

7 months

Total reviews

1

Average rating

4.0

4 / 5 Share

May 4, 2021

Really great app, I can make more of an impact for cheaper than some other options out there and track it at the same time! I would really like to see some more integration into the checkout process, showing customers how many trees will be planted etc. Also maybe the option for additional trees to be paid for? Thanks for this great app!

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

April 23, 2021

Super easy to set up. My only wish is they'd provide ways for us to communicate back to the viewers the progress inside the shop rather than forwarding over to their site.

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 28, 2021

Super easy to set up. Tree pricing is surprisingly low. I'd love to see a bit more integration into my shop interface, to help draw attention to the trees being funded with each purchase so I could use this positive action also to better leverage this awesomeness for my own branding, but for now I can add a bunch of this stuff myself manually, and am just happy at how easy it was to get started.

Using app

5 months

Total reviews

2

Average rating

5.0

2 / 5 Share

Dec. 24, 2020

I like the idea, but the app interface on Shopify is pretty limited. Select the number of maximum trees and how many per order. What about: Showing it to your customers on your product page? Which code should be added? Sending customers an email about the trees they planted (pictures)?

Using app

20 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Oct. 18, 2020

Really great app to offset the carbon footprint of your deliveries and products! Very helpful customer support also!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2020

Finally a serious app that does the trick and helps others to contribute to a greener environment. Awesome. Keep up the good work guys :)

Using app

9 months

Total reviews

13

Average rating

4.4

5 / 5 Share

June 22, 2020

First-class company and first-class app! Helps take the pressure off helping the environment and their website is very consumer-friendly, tons of great feature to embed into your website/social media etc.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2020

Love Offset Earth and their mission. Besides a business account to offset for our staff, we now also have this app enabled to further compensate for all our shipments that obviously do not help. Simply enable and go!

Using app

22 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 12, 2020

I love Offset Earth. They're absolutely brilliant at helping you and your customers have a positive impact, and this app helps automate a 'plant a tree for every product you buy' scheme. Keep up the excellent work!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2020

They have awesome and interesting projects which make a real difference in the environment. It is all automate once the setup is done which is super easy.

Store

ZeroTee

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2020

I really like Offset Earth. It's great for our customers to have a positive impact when making a purchase by planting trees. You can adjust it to whatever your needs are and they recently implemented the option to display the number of trees planted on your website. Highly recommend it.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2020

This app is excellent- everyone should install it to help offset the carbon us online resellers create. It is a low cost and I cannot see how any company could not use it.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2020

We ALL should support this mission. As small business owners, this is a simple way for us to give back back to this home of ours! We are so happy to start to start this journey and grow our forest!

Store

mtnbnd

Using app

4 months

Total reviews

1

Average rating

5.0