Ecologi: Plant Trees per Sale

Hi there, thanks for your feedback. I have reached out to you directly to help resolve this issue for you. The reason that your carbon removal funding is different to what you were expecting is because you are funding carbon per spend amount as opposed to per order, which is why the spend is it a higher rate to what you were expecting. You can change this at any point in your app settings. The reason that the banner displays as paused is because you will have reached your pre-set spend limit and therefore impact funding is stopped until next month. We do this to protect our customers from greenwashing so that the impact you are funding matches what is displayed on your site at any given moment. You can also increase your spend limit at any given time, this spend limit is in place to protect Shopify merchants from unexpected charges. We hope this clarifies the issue, and more than happy to discuss this on a call and help tweak your impact settings. All the best.

Thanks for your review! If there is anything you think we could do to make the app better for you please head over to our feature request board to share your feedback: https://ecologi.featurebase.app/

Thanks for the feedback! Unfortunately Shopify only let's us edit the checkout if you are a Plus store. The feature you are actually already exists but is only available for Plus customers. We'd love to offer this to more stores but for now we are not able to. We have a feature request you can track if anything changes here: https://ecologi.featurebase.app/p/customer-funded-impact

Thanks for your review! Really appreciate you taking the time. Let us know if there is anything we could improve here: https://ecologi.featurebase.app/

Thanks for the positive review! Great to see you are enjoying our app. Let us know if you'd like us to change anything here: https://ecologi.featurebase.app/

Thanks for the review. Great to hear you find our app easy to use. If there is anything you think we could do to make our app even more seamless let us know on our feedback board here: https://ecologi.featurebase.app/

Thanks for the review! We've love to learn how we can make our app better. You can submit feedback or a feature request here: https://ecologi.featurebase.app/

Thank you for the review! Great to hear you are enjoying using Ecologi. Let us know if there is anything you think we could do better here: https://ecologi.featurebase.app/

Thanks for the feedback! We really appreciate it, if there is anything you think we could do to improve your experience using Ecologi please let us know here: https://ecologi.featurebase.app/

Thanks for the review! If there is anything we could do to improve your experience please let us know here: https://ecologi.featurebase.app/

Thanks for taking the time to leave us a 5 star review. Great to hear that you are getting value out of our app. If there is anything you'd like to see us build next please let us know here: https://ecologi.featurebase.app/

Thanks for taking the time to leave us a review. We really appreciate the positive feedback. If you'd like to submit a feature request or any feedback around how we can improve our app for other businesses like yours please let us know here: https://ecologi.featurebase.app/

Thanks for your review! Great to see you are getting value out of our app. If there is anything you would like to see us build next please let us know on our feature request board here! https://ecologi.canny.io/feature-requests

Hi there, thank you very much for your feedback and taking the time to leave us a review. Both delivery emissions and allowing your customers to fund impact on your behalf are on our radar as potential future features. I've reached out to you separately via email if you'd like to help us explore some of these options further. We'd really love your input. On the tree price, our Impact Shop price for trees is actually $0.89 per tree, so Shopify trees are slightly cheaper at $0.80. I think what might have happened here is that you were looking at the GBP price which is £0.60 per tree. Apologies for any confusion here. Hope we can connect soon to discuss your feedback further and thank you again for raising it.

Thanks so much for your 5 star review, great to hear you are having a positive experience using Ecologi. If you'd like to share any further feedback for our product team you can do so here: https://ecologi.featurebase.app/

Thanks for taking the time to leave us a review and for continuing to support the planet with our Shopify app. If you have any feedback on future feature's you'd like us to build please submit them here: https://ecologi.canny.io/feature-requests

Thank you for taking the time to leave us a review, we really appreciate it. If you have any ideas on how we can make the app even better for businesses like yours please let us know here! https://ecologi.canny.io/feature-requests

Thank you for joining Ecologi and for taking the time to leave us a review, we really appreciate. If you have any feedback on how we could improve our app please let us know here: https://ecologi.canny.io/feature-requests

Thanks so much for the review! Means a lot to see you are enjoying using the app. If there is anything you think you we could review please leave us a feature request here: https://ecologi.canny.io/feature-requests

Thank you for your review. Is there anything you would like to see us build next? We're always keen to learn how we can make the Ecologi app even better for businesses like yours. You can submit a feature request for our Product team here: https://ecologi.canny.io/feature-requests