All reviews

Rating Breakdown

  • 5
    36% (15 ratings)
  • 4
    10% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    5% (2 ratings)
  • 1
    50% (21 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 6, 2019

I sell using several platforms in addition to Shopify, and was struggling to keep my inventory in sync across the different platforms. After evaluating several different ecommerce platforms I chose ecomdash, and have been using it for almost a year now. Like any software, it has its pluses and minuses. But on the whole, it has been a godsend for streamlining our workflow and for minimizing stock-outs. We are a very small company, and I can confidentally say that ecomdash saves us several hours every week because of our improved order filling and inventory procurement workflow that it provides. Getting it installed and tailored to my business needs, and getting over the learning curve, did take a few days. But once it was up and running, being able to manage inventory and orders across multiple platforms from one system is invaluable. Contrary to some other reviews here, I have found their tech support staff to be knowledgable and responsive. Whenever I have entered a support ticket, I usually have a reply within an hour, and often less, and their repsonses are typically well-informed and spot-on. When I first looked at ecomdash, my reaction was we couldn't afford it, but I decided to give it a try nonetheless. Now we couldn't afford not to use it!

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 14, 2019

Ecomdash is such a great product. It has so many features at a fraction of the price of some of the competitor's. Customer support is top notch. No silly restrictions on users or marketplace intagrations. The learning curve was also not as steep as some of the other platforms I tried out. Overall I cannot reccomend enough. This app has transformed our business ability to manage our inventory.

Store

RKXtech

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 19, 2019

Been with ecomdash for 2 years now has been the best Inventory Management I have tried so far and the cheapest too. They don't always do exactly what I want with UI design and whatnot gets cumbersome sometimes but functionality it works great and customer service is quick to respond to issues. I use them to manage over 20k skus across Amazon, eBay, Shopify, Newegg and Walmart and all for less than $1000/yr

Using app

Almost 4 years

Total reviews

4

Average rating

4.8

5 / 5 Share

June 22, 2018

FYI: https://support.ecomdash.com/hc/en-us/articles/206897173-Shopify-Sales-Channel-Integration-Setup So far so good, will keep updated after one month

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2017

This app is highly useful and saves so much time on inventory. It syncs all inventory levels on all of our sales channels, making it easy for us to know when an item is low or out of stock. Would highly recommend.

Using app

8 months

Total reviews

10

Average rating

4.6

5 / 5 Share

July 31, 2017

So far so good - the app is very competitively priced versus others will update this review as we use it more

Using app

Almost 2 years

Total reviews

16

Average rating

4.8

5 / 5 Share

April 4, 2017

very nice software with very good pricing. lot of other software charge a lot for the same things they provide. nice support too.

Using app

6 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Sept. 16, 2016

Been using ecomdash for about 1 year now. Updates across channels are flawless. Responsive team, but they need to expand support hours. Takes more setup effort than some others, but more features than most. We've tried alot of others, but ecomdash does the most for us so far. If you invest the time to learn it, ecomdash will work very well. Price is friendly too. Active development and a solid product.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 29, 2016

This is a great app! Makes selling on more than one marketplace a lot easier. They have been very helpful when I have contacted them with questions.

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 6, 2016

If you sell in more than 1 marketplace, this is a MUST HAVE! Fantastic inventory management. If we sell 3 items on our website inpcreative.com, those items are automatically taken off of the inventory on all other marketplaces we sell on. When merchandise is received, just click "all received" on your ecomdash purchase order & all items are automatically added to your inventory & pushed out to the marketplaces you sell on. Includes great reports & the Dashboard is color coded for easy viewing.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 10, 2016

We use this app more than almost every other app here at www.ycddiscounts.com, because it is the easiest way to keep track of everything on multiple selling channels! This is a MUST HAVE!

Using app

About 1 year

Total reviews

19

Average rating

4.5

5 / 5 Share

Sept. 30, 2015

We've been using the Ecomdash dashboard for a few months. Since the last update, they've made it dramatically more user friendly. We don't use the program to the full extent, but for what we need it to do, it does a great job. We sell across multiple channels like eBay, Amazon, and Shopify. By using our unique SKU system, we are able to have our items listed on all of our channels at the same time and when an item sells, Ecomdash automatically syncs the quantity change to the other channels. We add the SKU to each listing on each channel when we list the first time and after that we can just add the new quantity to be synced. We've found it takes to much time to use the listing configuration in Ecomdash and we were faster doing each channel by itself. It's a cool idea, but still needs some more work. Thanks Ecomdash for a great program! We are looking forward to seeing how you will improve it in the future!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2015

Awesome app and amazing support. They recently updated so that it syncs inventory according to SKU in Shopify so you can have your items listed on multiple pages. We sell on a lot of different channels and wholesale to companies so inventory tracking is extremely important to us. Ecomdash takes care of all our needs. We are incredibly happy with our choice of this app.

Using app

Over 5 years

Total reviews

4

Average rating

4.5

5 / 5 Share

March 30, 2015

they ecomdash team are super responsive and helpful. for e-commerce sellers making their mind on a multi-purpose inventory and listing management tool i would definitely suggest using this one. learning to use ecomdash effectively may take some time and again the team will be there to set up a live demo to walkthrough and solve any issues. new features keep coming and you'd better spend some time reading the blog with some tips on both ecomdash and partner services: e-commerce platforms, social networks, fulfillment services. i also like various roles functionality for multi-member teams. if you work with outsourced administrators to run your operations ecomdash will be easy to distribute rights.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2014

We have been with eComDash since last year and the support from their staff is absolutely amazing! The feature set is just right for us and the price scales with your success. We have a retail store and eComDash syncs our sales with our online marketplaces so that we don't oversell. They are constantly improving their service and features. If you sell on Shopify, Amazon and eBay, you definitely need to give them a try. They even support Amazon.ca!

Using app

Over 6 years

Total reviews

2

Average rating

5.0