All reviews

Rating Breakdown

  • 5
    98% (4,269 ratings)
  • 4
    2% (79 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (4 ratings)
  • 1
    0% (10 ratings)
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5 / 5 Share

July 25, 2023

Great customer services and support, with a lot of good features, easy of use and good templates to choose from.

Store

Neomind

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2023

The app is very easy to use, keeps you on your store and is user-friendly. Support team is fast to respond and provides a solution without a headache.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2023

Great tool to use, and the customer support is very responsive and helpful. I highly recommend this tool!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2023

Olivia was very quick in resolving my issue and she did it in a very kind and professional way. Thank you, Olivia

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2023

Very easy to use, support customer is great. i highly recommend use this app to build your web store

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2023

Really helpful app and easy to understand. Staff members are quick in their responses. I really appreciate them and Susan especially, she was there for me and helped me fix an issue.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2023

Customer service is on point. While the app may require some time to learn, the CS team is always helpful and available.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 25, 2023

I had a wonderful experience with Susan. She was so helpful. She had a good knowledge about everything that i wanted to ask. Thank you Susan.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2023

Amazing app, the support is Super Fast and effective One of the best Builder For Shopify, for Real !

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2023

Very good app and I like the most the fast and helpful costumer service. personal thanks to Olivia that helped me alot!

Store

salvé

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

July 24, 2023

I can recommend it to everyone. Great app and very easy to use. The support is also great. The operation is self-evident and there is even a free version. Thank you!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2023

He solved my problem very well, thank you andy. Also, the themes are good and work on it is much easier than other applications

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2023

good software for building with shopify like on wordpress very good assistance from andy ! thank you

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2023

Got amazing support from Jade. She went over and beyond to support me on a widget for my store. She worked quickly and the solution was exactly what I needed.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2023

Great app for page building! No doubt this app is much better than the Shopify theme builder. I have no coding experience and this app has made it very easy for me to build pages. And the bonus part is that I got it for free with the Kalles theme. Not to mention, the customer service is also great. Mia, my customer service agent, has been quite helpful to me whenever I needed her help with the app. Thank you.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2023

Amazing support from Ecomposer! Jennie and Mia, the friendly and prompt support staff, have made my transition to the platform smooth and straightforward. I'm particularly impressed with their timely responses and thorough explanations to my numerous questions about the platform and its features. Jennie, who I initially interacted with, provided detailed insights on the platform's extensions and helped me understand their functionality better. She was transparent, ensuring that there were no hidden costs or gimmicks to the platform's pricing. I felt reassured knowing that the platform had my best interests at heart. After my interactions with Jennie, I had the pleasure of interacting with Mia, who equally provided excellent support. Mia addressed my concerns about template limits and helped clarify the revision feature on the platform. She even went the extra mile to enable this feature for me, which I truly appreciated. Mia also gave me practical advice on managing my apps and improving my page speed, which was very useful. Overall, both Jennie and Mia exemplified what great customer support should be - attentive, knowledgeable, patient, and genuinely eager to help. I'm excited to continue my journey with Ecomposer, and I can't thank Jennie and Mia enough for their incredible support. Highly recommended!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2023

very good. i love this app it is by far the best page builder. it is worth the price. it gives you everything you need

Using app

5 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, This is Anna - Customer Success Manager at EComposer. First of all, I am truly sorry for the experience with our app. We immediately investigated your case to see if there was any issue from our app. We didn't find the same trouble as you described, so I've sent a follow-up email to assist you better. To revert your past work, the app provides several options for different cases: - If you save/publish your page > You can find the past versions on Revisions section - If you save your page as draft > You can find your past versions on Draft/History tab So in case you already saved your page, I believe we have a chance to revert your page. Kindly check my email so that we can be by your side better. Thank you very much, Anna

5 / 5 Share

July 23, 2023

I have been using the ecomposer application for months and honestly, I have been impressed with the level of this application that has helped me a lot in building my store pages, as it has provided me with many features that helped me save a lot of time. Among these features is their support team, which has helped me solve many of my problems, especially the girl Jennie, who has always impressed me with her skill in solving the problems I faced. In short, it is a great application that I have been successful in using.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 23, 2023

App perfetta per modificare la pagina dei miei prodotti. Senza ANDY non sarei riuscita a farlo è stato una salvezza per me, mi ha aiutata tantissimo lo ringrazio vivamente. Consiglio quest'app.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2023

I love the support service, it's incredible. I had a problem that I couldn't solve, and they quickly helped me

Using app

3 months

Total reviews

1

Average rating

5.0