All reviews

Rating Breakdown

  • 5
    98% (4,311 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (4 ratings)
  • 1
    0% (10 ratings)
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5 / 5 Share

Sept. 2, 2022

I have been thoroughly impressed with the level of attention given to EComposer. Mia in support has been very helpful in getting up to speed on the app and I look forward to rebuilding the entirety of my site with their system.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2022

I am new to this app and exploring the features. The support team has been quick to respond which gives us the confidence. Looking forward to more amazing features. Kudos to Andy :)

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2022

Very easy to use to create a new blog format for our site and great support from Susan when I needed some custom editing.

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 1, 2022

I am designing my next-gen store, and I was looking for an App to allow me quickly design nice pages. The plus for ECompose is it comes with great support. I had a wonderful experience trying to set up the App. Susan, one the support staff, went out of her way to make sure I'm taken care of.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 1, 2022

Hasta el momento la experiencia ha sido buena, nos ayudan a tiempo por el chat en vivo, nos ayudan a solucionar los impases que se nos van presentando y tiene casi todo lo que se necesita para armar una buena web

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2022

Hello, everyone! The app is good, it helped us with our tasks, created a beautiful page for the site =) Technical support is excellent, promptly helped me with a problem.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 1, 2022

Great Support. comfortable to ask for help. about the App is easy to use and easy to learn the app. recommend to try

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2022

Soy nuevo en crear una pagina web y Anna de atención al cliente me ha ayudado en todo, estoy muy contento y voy a continuar creando todo aqui, gracias !

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2022

Anna customer service did a really great job! Reply very quickly and exactly what i want. Will continue to use this app!

Store

hitslam

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

Jenny helped me real fast with a question. Awesome customer service. The app is also very nice and easy to use. I'm 100% satisfied and would definitely recommend it!

Store

ERGA

Using app

About 14 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

David is good and helpful, great job for David. Have a nice day and hope the4 can be good as always.

5 / 5 Share

Aug. 30, 2022

This app was amazing for us to update products, Anna's Customer service/support is exceptional. Will definitely continue to use.

Using app

21 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 29, 2022

Amazing does its job greatly..So recommended for all kind of stores and themes..I had a problem and the service was so great.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 29, 2022

The app has all kinds of fresh templates. Bit of a learning curve but looks worth it. Reasonable price and excellent customer service. David was very helpful in answering all my questions. Good support.

Using app

About 2 hours

Total reviews

6

Average rating

4.8

5 / 5 Share

Aug. 29, 2022

Amazing. I have been waiting for a reliable Visual Page Builder like this for years. Susan help me with the support, and she is very quick to help me solve any problem, i give you 10 stars.

Using app

12 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2022

Great customer service. Especially, David who was very helpfull with everything I needed. Highly Recommended A+++

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2022

Der Builder gefällt mir sehr gut. Vorallem der Support findet immer eine Lösung und ist fast rund um die Uhr erreichbar. An dieser Stelle Danke an Andy für die schnelle Hilfe!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2022

awesome customer service... specifically to mention Susan was way patient in understanding my problem and resolve the same on the go.... great support Susan...

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2022

Good and fast support team from Ecomposer . My thankfulness especially for Andy and Anna who are helpful and patience.

Using app

About 6 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

Update! I'm very happy with the customer service. When I started to use the App, Avast kept popping up the virus warning. It was proved as a False warning, because the EComposer team reacted very quickly to contact Avast team. They confirmed NO virus was detected. The issue was solved in two days and Avast removed the false warning window. Now I can feel comfortable using this amazing APP! I'm very happy with the customer service because they are very responsible and solve the issue speedily!

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, This is Anna from EComposer. We're sorry to hear your case, we've never heard it before, though. Our developer checked it immediately and found there is nothing infected by virus on our app link. Detail reports are sent to your email, kindly help me check it. Rest assured that there certainly cannot be any security or virus issues here as the data is strictly controlled by Shopify. I think in the source code there are keywords that are misinterpreted as a threat from anti-virus software. We're working with Avast to ask them check & clear the wrong warning. I will let you know the update soon! Best regards, Anna