EComposer Landing Page Builder
Easy landing page builder, homepage, product page, blog & more
Rating
4.9
feedback
3,449
chart
#128
All reviews
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April 25, 2024
Too many glitches happened. Not easy to use. And the drag and drop function is awful. Tried using their support team, who couldn't help at all. And every time I had to start with a new support person from the start, for the same issue
Hi there, This is Maria, Customer Support Manager at EComposer. Thank you so much for your feedback & I would like to send you my deepest apologies for your experience with us. There're a couple of issues that I've seen on your chats with our support agents. We tried our best to reproduce them from our end but have not succeeded yet. We really hope for your help so that we can detect the causes directly on your devices/browsers. Follow up emails were sent to you, kindly give us a another chance to assist you better. Thank you so much, Maria
July 31, 2024
It was a good app before you pay for the plan, It just keeps on getting worst and worst with the customer service.
Hi there, I am Maria - Customer Support Manager from EComposer app. I’m sorry to hear about your recent experience with our app and that our staff didn’t meet the level of service we strive for. I found that you wanted to add the readmore button and reduce the height of the testimonial content so it looks better. But it seems that the conversation was not smooth and our staff did not really understand your requirements. I have to say sorry about that! Please know that we will be addressing this review with the team so they can learn from it and do better in the future. We did send another email to guide you through the detailed resolution; kindly follow up with us on it. Again, I apologize for any inconvenience this caused you! Best regards, Maria