All reviews

Rating Breakdown

  • 5
    97% (4,766 ratings)
  • 4
    2% (96 ratings)
  • 3
    0% (11 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (14 ratings)
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4 / 5 Share

Sept. 3, 2024

using the landing page builder its very good with finest theme pages,

Using app

3 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 21, 2024

There are various templates to choose from which perfectly meets my needs. Additionally, it allows for further customization to suit your preferences. It's a great tool. Plus, the customer service team, especially Susan, responded quickly and proactively resolved the issue.

Store

safemo

Using app

9 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 21, 2024

It's not compatible with RTL, and I wasn't able to use other plugins with my theme, like a translator app or a bundle creator app. I wasn't even able to edit anything in the code, like to change a certain dev I don't know, it was supposed to make my experience easier, but it just didn't. Customer support reached out to me, they are very helpful and thoughtful, and they showed help with the mentioned problems above, I give them 4 out of 5 because of the RTL capability, rather than this, they are a solid 5.

Using app

About 2 months

Total reviews

3

Average rating

4.7

Developer Reply

Hi there, This is Anna, Customer Success Manager at EComposer. I hope you're doing well. First of all, I am truly sorry for your experience which I understand that does not meet your expectations. I have checked your old conversation with my team and I found there are two issues: You want to make the content in RTL: About this, I'm so sorry that currently, we don't have the option for this. But I can help you to achieve that with some CSS code. You want to use the Pumper Volume discount extension: I tried to check that extension, but it allows use on the Product page only: https://tppr.me/N5hDKx. Your current page is a Homepage, so it can not work. Can you please try to use it on a Product template to see if it can work? Or please consider using the EcomRise Volume discount extension, it can work on all page types. Again, I am sorry for what happened. I hope for your kind understanding and giving us more space to assist better. Warm Regards, Anna

4 / 5 Share

Aug. 6, 2024

Fantastic, made my experience building a clean store way better. Jade from customer service helped me out really fast and explained exactly how i could fix my problem.

Using app

24 days

Total reviews

1

Average rating

4.0

4 / 5 Share

July 29, 2024

Very good builder for beginners and the support team is excellent!

Using app

17 days

Total reviews

1

Average rating

4.0

4 / 5 Share

July 23, 2024

Easy to use for the most-part, but often find I run into really confusing problems that don't have straight-forward fixes. The support team are fantastic though!

Using app

7 months

Total reviews

2

Average rating

4.5

4 / 5 Share

July 16, 2024

Great tech support with immediate responses and honest help!

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 13, 2024

--- Olivia was incredibly attentive to my requests and resolved every issue in record time! I would definitely rate her service a 10/10.

Store

Auroset

Using app

About 2 months

Total reviews

2

Average rating

4.5

4 / 5 Share

July 13, 2024

the customer service is the best. Especially Olivia. Without her, I would have quit using EComposer because of a bug they had.

Store

My Store

Using app

5 days

4 / 5 Share

June 29, 2024

De momento es buena

Using app

33 minutes

Total reviews

3

Average rating

4.3

4 / 5 Share

June 25, 2024

Website builder is great and has a lot of options, as well as helpful customer support

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

June 19, 2024

Die App an sich ist sehr gut. Man hat viel mehr Möglichkeiten als bei Shopify an sich. Der Support Service ist wirklich super. Ich hatte jetzt schon mehrmals Fragen und immer hat sich jemand die Zeit genommen und mein Problem gefixed!

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

June 13, 2024

we got there in the end! An app was causing slow responsive product pages but after lots of investigating we solved problem and my website is now working great! Very happy Thank you ANDY

Using app

About 2 months

Total reviews

2

Average rating

4.5

4 / 5 Share

June 9, 2024

They have very good support Thank you very much for your good service

Using app

21 days

Total reviews

1

Average rating

4.0

4 / 5 Share

May 29, 2024

This has made building a custom Shopify store much easier.

Using app

19 days

Total reviews

1

Average rating

4.0

4 / 5 Share

May 5, 2024

Easy to use and Caroline from support was helpful

Using app

About 6 hours

Total reviews

2

Average rating

4.5

4 / 5 Share

May 13, 2024

poor experience so far. contacted customer service 1st and did not recieve a response of any use. then 8 days later after waiting for a response i reached out again but it wasn't helpful at all. I am led to believe that you cannot use ecomposer for lead generation as apparently you cant use a shopify form or tag the form in anyway to know where the sign ups came from - incredibly disappointed especially after 8+ days of patience.

Using app

11 days

Total reviews

18

Average rating

4.3

Developer Reply

Hi there, This is Anna - Customer Success Manager at EComposer. First of all, I am truly sorry for your experience with us. I totally understand your frustration in this case. After reviewing your chats with our support agent, unfortunately, we can't find your initial issue report - this is the problem with the chat tool, and we're working with them to sort it out. Again I am sorry for any delay on our response. Regarding the issue you mentioned: You want to tag contacts collected via the form. This actually could be done using unique labels & our team has reached out to guide you how to do it shortly. I hope you can give us another chance to assist your page building journey. Looking for your response soon. Best regards, Anna

4 / 5 Share

April 13, 2024

Olivia was very helpful. Even on weekend the chat support was available. As just owning this app for 2-3 days, having worked on the 2nd landing page, there was a tweaking required with a background image from the copying of the 1st original landing page. Via Screensharing Olivia supported quickly and the problem was gone. She also was very helpful with some other general questions. Very appreciated so the promotion of the new landing page can start immediately.

Using app

3 months

Total reviews

4

Average rating

3.8

4 / 5 Share

March 18, 2024

There's definitely been a bit of a learning curve with using this app. I've found myself frustrated numerous times while trying to build my Coming Soon page, however the customer service staff working the chat feature have been extremely attentive and helpful, especially Olivia! I will continue to use in the future.

Store

h·om

Using app

8 months

Total reviews

3

Average rating

2.3

4 / 5 Share

March 14, 2024

Bon service client

Using app

5 months

Total reviews

4

Average rating

4.8