All reviews

Rating Breakdown

  • 5
    97% (3,173 ratings)
  • 4
    2% (68 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (19 ratings)

Reviews with Text

  • 97% (3,169)
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5 / 5 Share

May 15, 2025

I want to sincerely thank your support team for the excellent service. I received a very quick, clear, and professional response. The team was extremely patient and attentive to my needs, and they helped me solve the issue smoothly. It’s a pleasure to work with such a dedicated and supportive team. Thank you!

Using app

About 17 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

May 14, 2025

Ecomposer’s support is top-notch specially with luna. Whether it’s a small issue or a question about the app’s functionality, they provide detailed responses and go the extra mile to address any concerns.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2025

I want to specifically highlight Caroline for her exceptional support. From the moment I reached out, she responded with remarkable speed, clarity, and professionalism. What impressed me the most was that Caroline didn’t just provide generic advice — she personally visited my website, reviewed the issue in both desktop and mobile views, and even sent back annotated screenshots to illustrate exactly what was wrong. Her level of attention to detail and willingness to go the extra mile reflects deep expertise and genuine care for the user experience. Thanks to her, we resolved a mobile layout issue that had been frustrating us for days. This kind of support is rare, and it shows how committed the EComposer team is to helping merchants build better storefronts. Thank you, Caroline — and thanks to the EComposer team for such a powerful and flexible tool. Highly recommended.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2025

Super easy to use and customer support is always available and quick to answer any questions! Really helping me with my sites rebuild, will be completed in no time!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2025

Olivia sorted the problem i had before i could even blink! without her i would've uninstalled the app. Thank you Olivia!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2025

The EComposer page builder has proven to be an easy way to create a good-looking website for our business. Andy helped me instantly every time I had doubts, he even provided a video-tutorial tailor-made for my case. So basically, best customer service experience ever! Thank you!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2025

Nice app for Designers Best customer experience

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2025

Eric is absolutely amazing at what he does! Not only is he incredibly skilled and efficient, but he’s also one of the nicest people I’ve worked with. He goes above and beyond to help, always responds quickly, and makes everything so easy to understand. You can tell he genuinely cares about doing a great job. Highly recommend working with him he’s a total gem!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2025

super helpful customer service! they are always there to answer questions. so far so good using ecomposer to get my store off the ground.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2025

Thanks for the help to the manager Andy. I really like this manager, he always provides help quickly and with the highest quality.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2025

Easy to work with and great support

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2025

Best app on shopify! I have a professional website thanks to them! And I want to give a special Shout out to Anna from customer support! Dont wait download.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2025

Got support from Luna. Really appreciated!

Using app

18 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 12, 2025

I was helped immediately and the issue with loading my pages was resolved. That's how you take care of customers!

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 9, 2025

Great app, templates very useful, really easy to use and Hana provided amazing customer support. Would recommend.

Using app

About 15 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2025

Nice app, nice team. Thank you Andy!

Using app

About 1 hour

Total reviews

3

Average rating

4.7

5 / 5 Share

May 7, 2025

Huge thanks to Jade for the incredible support! Ecomposer is hands-down the best Shopify page builder I've ever used - and their customer service is next-level. Every time I have an issue, the team responds lightning-fast with actual solutions. 10/10 would recommend!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2025

My problem was resolved quickly and completely. The interaction with Luna in customer service was friendly and helpful.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2025

Jade gave the absolute best support today! Never fail to fix any issues I have! Hands down the best support of any app ever!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2025

Stunning pages, easy to use and customer support is the best I have ever encountered! Luna helped me immediately when I didn´t know how to implement the template where I wanted it.

Using app

28 days

Total reviews

1

Average rating

5.0