All reviews

Rating Breakdown

  • 5
    98% (229 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 94% (217)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 26, 2024

I can't say enough good things about Eric and EcomRise! Eric was incredibly quick to assist me, and his support made all the difference. As for EcomRise, it's a fantastic addition to my store. It's user-friendly and seamlessly integrates with my existing setup. I'm thrilled with how it enhances my store's functionality. I highly recommend Eric and EcomRise to anyone looking to boost their e-commerce experience!

Using app

13 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2024

I only can recommend this product, helps me make more conversions and the customer service is very helpfull

Using app

14 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Very good theme template, if you have any questions, contact technical support, perfect solution, the experience is very good

Using app

17 days

Total reviews

59

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

What a great theme and the support is truly amazing!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Eric

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

So far, so good. Trusted app developer and support and installation have bee helpful so far.

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

Thanks for quick help from Jade~

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

fantastic support by Mie Tran

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 29, 2024

Very fast support. Anna helped and I was able to get my store up and running

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

I previously had a somewhat negative experience with the app, but the support team has been exceptional. They responded very quickly and resolved all my queries. Special thanks to Maria for her assistance. I would definitely recommend this app, as it is packed with features that boost conversions.

Store

Orgacia

Using app

10 months

Total reviews

19

Average rating

4.4

Developer Reply

Hi there, Maria here - Customer Success Manager from EcomRise. Thank you for your feedback about our pricing & I can totally understand your feeling. Actually the core feature: Product Bundles is available on our Free plan plus many other extensions you can use. All you got for free is keeping free no matter how we change the pricing. We kept our promise. Later on, when there are more requests from users, we develop other upsell functions. The paid plan is introduced since those require more cost to maintain the app and customer service 24/7. We cannot live by free plan, I hope you understand this as you're also doing business. However, as a loyal user, we can always assist you in case of your tight budget. Kindly check our follow up emails so we can discuss more in details. Best regards, Maria

5 / 5 Share

Oct. 28, 2024

Recently installed the application works flawlessly. Needed a bit of technical support to understand the application a little better Elise was on hand to sort it all out in under 3mins. Great Stuff!!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 26, 2024

Great app for bundling and increasing AOV. Support is great, and they are always available to help. Andy and Aanna from the support team have been a great help to us if we come across any issues with the app. Overall, it's a great app, and the pricing is amazing as well.

Using app

12 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 22, 2025

Sono un vecchio cliente del team THE4 e posso dire che 'app è in continuo miglioramento. Le funzioni sono ottime per il mio sito. Il servizo clienti e supporto è ottimo

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Maria here, the Customer Success Manager at EcomRise. First of all, I am so sorry for any inconvenience regarding the app pricing update. I believe that you missed our notice message right on app dashboard for free users (the notice is always there, about pricing change & that you can chat with support to enable all functions free before for your store.) We understand how important it is to keep our promise as well as the clarity in doing business. Please give us another chance to assist you better. Thank you so much, Maria

5 / 5 Share

Oct. 10, 2024

EcomRise: Upsell & Bundles has been a fantastic addition to our Shopify store would recommend

Store

Zoesage

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

I had an exceptional experience with Mie Tran from the Ecomrise app support team. Her expertise and dedication were instrumental in helping me navigate the Ecomrise app. Mie provided prompt assistance, clear guidance, and went above and beyond to address my needs. I truly appreciate her support and highly recommend her for anyone seeking help with Ecomrise

Using app

27 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 3, 2024

Using app

About 2 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Oct. 1, 2024

I'm so grateful for Eric's help. I was having trouble finding certain settings and he was very quick to jump in and assist me. Also very thankful for his friendliness.

Using app

14 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 1, 2024

Superbe application. Susan a su me conseiller rapidement, elle a été très efficace, je recommande.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2024

Jade is a real G

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2024

Andrew helped me with my issue in no time at all. Thanks!

Using app

12 days

Total reviews

1

Average rating

5.0