EcomRise: Upsell & Bundles
EcomRise: All-In-One Marketing Tools to Boost Sales
Rating
4.9
feedback
233
chart
#2,044
All reviews
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Sept. 17, 2024
loving it, and the support is great. Jade has helped with some customizing support and is a great help!
Sept. 17, 2024
I had a fantastic experience with Susan from Ecomrise Help Support. She was incredibly helpful in resolving my issue quickly and efficiently. Her professionalism and expertise made the process smooth and stress-free. Highly recommend her for excellent support!
Sept. 10, 2024
Jade was absolutely amazing answered within seconds and helped me install the app and gave through instructions, absolutely amazing app and service!
Sept. 7, 2024
DO NOT waste your time with this app! The developers clearly have no idea what they’re doing. My project has been delayed by over a week because of their sloppy work. They fix one bug, and guess what? Another one shows up! It’s like they don’t even test their own app before throwing it at their users. A real company would have proper testers in place to find these bugs BEFORE releasing updates, but here, they seem to expect clients to do the work for them. Absolutely unacceptable. If you value your time and sanity, steer clear of this nightmare!
Hi there, This is Maria - EcomRise Customer Success Manager. I am truly sorry for your experiences with the app. I understand that you expect a smoother experience, and totally relate to your frustration. We improved the app as soon as we received your feedback. And I really hope we have a second chance to serve you. Could you please check our follow up email in which we discuss in details how we can make it up for you and make sure you get priority support in from now on. I hope to hear back from you soon! Best regards, Maria
Aug. 28, 2024
I've been using EcomRise: Upsell & Cross Sell for a few months now, and I'm truly impressed with both the functionality and the support from the team. The app is easy to use and offers a variety of useful tools that have really helped me optimize my store. I especially want to highlight the fantastic support I received from Lien. She was incredibly helpful and made sure everything ran smoothly for my website. Her quick and friendly responses made the entire experience even better. I can highly recommend this app to anyone looking to improve their Shopify store!
Aug. 28, 2024
Ecomrise application is very smooth and fast. Support team is enthusiastic and friendly. I am satisfied with the quality and service
Aug. 27, 2024
I've used a lot of themes in the past, but without a doubt, this one was one of the best. Especially due to the fact that it has a multi-brand option, which was very important for us. It's also very feature filled and is pretty fast.....as many shopify themes have a ton of code and slow page response times, as a result not so good for SEO and stuff. But what I'm the most impressed is the amazing support - led by Annie. We did run into some issues, but they were so fast in helping take care of stuff....so setting up the theme/site was a breeze. Thanks for all your help.
Aug. 20, 2024
Very easy and efficient! Annie helped so much and she made sure that everything runs smoothly for my website.
Aug. 19, 2024
Thanks to andy for helping me! he was quick and helpfull. hes team did great job!!
Aug. 19, 2024
Susan's assistance was nothing short of exceptional. Her prompt and insightful support made all the difference, ensuring I could achieve everything I needed effortlessly. I truly appreciate her dedication and professionalism. Thank you, Susan!
Aug. 7, 2024
I had a small request to change some settings on the plugin. I raised that question on the chat, I was promptly helped by Lily, and the task was fixed in literally a brief minute. Great support, thanks Lily!