EcoReturns ‑ AI for Returns
Shopify Returns App | Shopify Exchanges | Return portal
Rating
4.8
feedback
119
chart
#1,854
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
11%
-
Less than a month
27%
-
Less than a year
49%
-
More than a year
4%
Reviews Summary
The reviews for the EcoReturns Shopify App are overwhelmingly positive, highlighting the excellent customer support, streamlined automation for returns and exchanges, and user-friendly interface. Merchants appreciate the convenience and time-saving features of the app, as well as the responsiveness of the support team. However, there are a few negative reviews mentioning issues with response times and bugs in the system, which affected the overall experience for some users. Overall, EcoReturns seems to be a highly recommended app for e-commerce businesses looking to enhance their return management process and improve customer satisfaction.
Highlights
Review RSS Feed
All reviews
Aug. 5, 2025
support is fantastic, the ankit raj from there team really help me solve all my return problems for my customer
April 24, 2025
good application with automation and great customer support. All the return and exchange process is completely automated with AI powered features
April 11, 2025
Great app! We’ve been using EcoReturns for the past 4 months to manage returns and exchanges, and the process has become significantly smoother and more efficient. The customer support team is also incredibly friendly and helpful. Highly recommended!
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