BFCM Returns and Exchanges
Shopify Returns App | Shopify Exchanges | Return portal
Rating
4.9
feedback
116
chart
#1,777
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
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Less than a day
5%
-
Less than a month
18%
-
Less than a year
62%
-
More than a year
10%
Reviews Summary
EcoReturns is highly praised for its convenience, ease of use, and automation features, making returns and exchanges smoother and more efficient for ecommerce merchants. The app is commended for its excellent customer service and support team, with many users highlighting the helpfulness of individuals like Amit, Saurav, and Nitin. Users appreciate the seamless integration with various platforms and carriers, as well as the detailed explanations provided during onboarding. However, there are a few reviews mentioning declining response times and issues with bugs that affected the overall experience. Despite these challenges, EcoReturns stands out for its automation, support, and user-friendly interface, making it a recommended choice for managing returns and exchanges.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 28, 2024
The convenience and the ease with which the entire process is managed with Ecoreturns is pleasing and helps you focus on other things apart from this. We recommend this for anyone looking for an automated returns and exchange solution
Oct. 17, 2024
EcoReturns has been an incredible resource for streamlining our exchange process. Super user-friendly and made the process so much smoother. It has saved us so much time. The customer service experience has also been very good.
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