EcoReturns: AI powered Returns for Shopify

EcoReturns: AI powered Returns

Shopify Returns App | Shopify Exchanges | Return portal

Rating

4.9

feedback

132

Reviews

chart

#1,921

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    9%
  • Less than a month
    25%
  • Less than a year
    48%
  • More than a year
    11%

Reviews Summary

EcoReturns is highly praised by ecommerce merchants for its automation, streamlined processes, and excellent customer support. Users appreciate the ease of use, seamless integrations with Shopify, and the time-saving benefits of the platform. The support team is highlighted as responsive, knowledgeable, and proactive in resolving any issues. Overall, EcoReturns is considered a game-changer for managing returns and exchanges, offering great value and enhancing the post-purchase experience for both brands and customers.

Highlights

Automation and streamlined processes
Excellent customer support
Ease of use and seamless integrations
Time-saving benefits
Value and post-purchase experience enhancement

Rating Breakdown

  • 5
    95% (126 ratings)
  • 4
    0% (0 ratings)
  • 3
    2% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 95% (125)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 19, 2025

Ecoreturns has improved a lot since we started using it about 2 years ago. There's more automations, more streamlined, customer service is MUCH better. Would recommend!

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

EcoReturns has been great to work with, smooth process and extremely helpful customer support. They respond quickly and make everything easy. Highly recommended!

Store

OZiSS

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

We started using EcoReturns last year, and it’s been a game-changer for our exchange management. The platform is easy to use, integrations run without a hitch, and the entire process feels streamlined. Their support team is proactive and quick to help whenever needed. Definitely a great solution for hassle-free exchanges or returns!

Using app

Over 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 7, 2025

We’ve been using EcoReturns for over a year now, and it has made our returns process highly automated and effortless.

Store

Me&My

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Excellent Support

Using app

Over 1 year

Total reviews

2

Average rating

5.0

All reviews

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