EcoReturns: AI powered Returns
Shopify Returns App | Shopify Exchanges | Return portal
Rating
4.9
feedback
132
chart
#1,907
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
9%
-
Less than a month
26%
-
Less than a year
48%
-
More than a year
11%
Reviews Summary
EcoReturns is highly praised by ecommerce merchants for its automation, streamlined processes, and excellent customer support. Users appreciate the ease of use, seamless integrations, and proactive assistance provided by the support team. The platform has been described as a game-changer for managing returns and exchanges, making the entire process more efficient and automated. Positive themes include the user-friendly interface, AI-powered features, quick setup, and the ability to customize return policies. However, there are a few negative reviews mentioning issues with responsiveness and communication from the support team.
Highlights
Review RSS Feed
All reviews
Nov. 19, 2025
Ecoreturns has improved a lot since we started using it about 2 years ago. There's more automations, more streamlined, customer service is MUCH better. Would recommend!
Nov. 17, 2025
EcoReturns has been great to work with, smooth process and extremely helpful customer support. They respond quickly and make everything easy. Highly recommended!
Nov. 10, 2025
We started using EcoReturns last year, and it’s been a game-changer for our exchange management. The platform is easy to use, integrations run without a hitch, and the entire process feels streamlined. Their support team is proactive and quick to help whenever needed. Definitely a great solution for hassle-free exchanges or returns!
Nov. 7, 2025
We’ve been using EcoReturns for over a year now, and it has made our returns process highly automated and effortless.
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