EcoReturns Returns & Exchanges for Shopify

EcoReturns Returns & Exchanges

Shopify Returns App | Shopify Exchanges | Return portal

Rating

4.9

feedback

118

Reviews

chart

#1,730

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    6%
  • Less than a month
    18%
  • Less than a year
    62%
  • More than a year
    10%

Reviews Summary

The reviews for the EcoReturns Shopify App are overwhelmingly positive, with users praising the app for its excellent automation features, ease of use, and helpful customer support. Many users highlighted the time-saving benefits of EcoReturns in streamlining their exchange and return processes. The app's integration capabilities with other platforms like Cashfree and various transport partners were also commended. However, there were a few users who mentioned a decline in response times and ticketing support over time, impacting their overall experience with the app.

Highlights

Positive reviews highlighting excellent automation features and ease of use
Praise for helpful customer support and integration capabilities
Time-saving benefits and streamlining of exchange and return processes
Mentions of decline in response times and ticketing support

Rating Breakdown

  • 5
    97% (114 ratings)
  • 4
    0% (0 ratings)
  • 3
    2% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 9, 2024

EcoReturns is great! The automation is really good and frees up the time it takes for team members to manually process returns and exchanges. The EcoReturns team is wonderful and very helpful. Definitely recommend!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2024

Excellent

Using app

22 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Best integration and great help by Amit ji

Store

OLAVI

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

The convenience and the ease with which the entire process is managed with Ecoreturns is pleasing and helps you focus on other things apart from this. We recommend this for anyone looking for an automated returns and exchange solution

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

EcoReturns has been an incredible resource for streamlining our exchange process. Super user-friendly and made the process so much smoother. It has saved us so much time. The customer service experience has also been very good.

Store

Krvvy

Using app

About 2 months

Total reviews

1

Average rating

5.0

All reviews

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