EcoReturns: AI Powered Returns
Shopify Returns App | Shopify Exchanges | Return portal
Rating
4.9
feedback
108
chart
#1,707
All reviews
Rating Breakdown
Review RSS Feed
Aug. 31, 2023
Easy to use the application with good support and advance automation with a good consumers returns and exchange portal. Thank you
Aug. 22, 2023
a great team and app to help reduce the return at your website, all necessary integration of different carriers are available, very easy to use. Highly recommended.
Aug. 9, 2023
This app is fantastic! It Is a beneficial app to manage return exchanges! Thank you EcoReturns for your support and app!
Aug. 2, 2023
Easy to use and this is must have app on shopify store. Support team is nice and solve issues quickly.
July 18, 2023
good support and good services Easy-to-use app with automation and good features and good functionality
July 14, 2023
we are happy to connect with Ecoreturns, its easy to manage all the returns, also all policies are beneficial for our long time business terms. Training is good and we can easily understand all the process and solve our queries with Ecoreturns team.
July 6, 2023
Very useful app, I am using the free version for now. The support team i also very helpful. Solves many problems
July 5, 2023
We had a very complex case (being a marketplace) and the team were very happy to help with all the problems we had. They were responsive and helpful and nothing was too big a problem. The software is good but the helpful team really make it stand out. A big shout out to Saurav who has been great and very patient throughout.
July 4, 2023
Wow!. the app really works well. We would like to share our experience regarding the product service we received for this app. Initially, we held the notion that this app would not cater to our needs, but our perspective underwent a remarkable transformation when Nitin from customer service booked a meeting with one of the developer, his name is Amit. He explained in details all the features of this app. He was extremely helpful and accommodating in getting us to setup and test one order successfully on eco Return platform. Thanks to Nitin, Amit and Saurabh :) Highly recommended.
Your recommendation means a lot to us, and we're here to continue providing top-notch service and assistance whenever you need it. If you ever have more questions or require further assistance, please don't hesitate to reach out. Thanks again for choosing Ecoreturns!
July 3, 2023
This guys are supportive throughout the onboarding sessions, really very helpful, giving good options for return process.
June 26, 2023
Indian Start-up doing very well. Very helping Customer Care and easy interface. The team during installation guided well and they keep following up for any issues or problems.
June 26, 2023
We had been looking for a seamless system to manage returns and exchange requests and came across EcoReturns which fulfilled our requirements extremely efficiently. The onboarding, support, post sale services and problem resolution is prompt and extremely efficient. Particularly Jhanvi and Amit have been very supportive and quick to respond to our queries and concerns. All in all great experience, highly recommend it!
Thank you for sharing your positive experience with EcoReturns! We're thrilled to hear that our app has efficiently met your needs for managing returns and exchanges. We greatly appreciate your recognition of Jhanvi and Amit's excellent support, and we'll make sure to pass on your compliments to them. Your recommendation means a lot to us, and we're here to continue providing top-notch service whenever you need it. Thanks again for choosing Ecoreturns!
June 20, 2023
Very Helpful team. Great solution with plenty functionality. Highly recommend. I'm Happy I chosen this app over competitors
June 15, 2023
Ecoreturns is an amazing AI-based returns/exchange app that we have come across. The team is also very helpful and has helped us with all the queries quickly.
June 6, 2023
We have just recently started using EcoReturns, but are so far very happy with our experience. The platform is super intuitive and easy to set up with Shopify and various transport partners. We have now activated 2 of our 4 Shopify stores and have been very satisfied with the support and onboarding from Saurav and his team.
Thank you for sharing your positive experience with EcoReturns! We're delighted to hear that you've found our platform intuitive and easy to set up with Shopify and logistics partners. We're here to continue providing you with great service as you further integrate EcoReturns with your stores. If you have any more questions or need assistance, don't hesitate to reach out. Thank you for choosing EcoReturns!
June 2, 2023
very satisfied with the service . mr. air has been really helpful and has been solving every query timely. haven't received such good service from anyone till now. much recommended for all brands. !! cheers he helped me with automation for all returns and refunds and its actually very helpful for and easy to use for customers as well as us. we were struggling from really long but they have given a perfect solution.
Thank you for your kind words and recommendation. We're delighted to have been able to assist you with automating returns and refunds. If you ever have more questions or need further assistance, please don't hesitate to reach out. Cheers to smoother operations and success for your brand! :)
May 23, 2023
The App is easy to use and have good automation features with all the intregation supported. AI growth tools helps in reducing the returns.
May 16, 2023
Team is very supportive. It is good with automation . Features are upgraded quite frequently which adds value
May 12, 2023
This app is really good for returns and refunds, especially the store credit function. The support staff is really great, helpful and resolves all the queries in a go.
May 11, 2023
The app is easy to use and the team at ecoreturns was great with onboarding and answering all my questions!