All reviews

Rating Breakdown

  • 5
    85% (198 ratings)
  • 4
    3% (8 ratings)
  • 3
    1% (2 ratings)
  • 2
    3% (8 ratings)
  • 1
    7% (16 ratings)

Reviews with Text

  • 100% (232)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 4, 2025

Great app for customers to edit the order after placing them, as many would change their minds. It saved us TONs of time for our customer service team.

Store

TopJob

Using app

--

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

Amazing customer support! Laura has been exceptional! This app saves us time! Thank you!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

Cleverific has been a huge help for our team! It’s reduced so much of the manual work we used to do, and the dashboard is simple, clear, and easy to navigate. Their team has been (and continues to be) incredibly responsive whenever we have questions, making the whole process smooth from start to finish. It’s saved us time and allowed us to focus on bigger projects that actually move the needle. Highly recommend!

Store

Azuna

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

Great, efficient, useful. Works seemlessly with our tagging in shopify

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2025

We use Cleverific for their self-serve order editing feature. We looked at all the other apps with that functionality in our evaluation, and Cleverific was far and away the best with user experience, stability, and service. We have been very happy with the app after using it for several months from all of our Shopify stores.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2025

Cleverific has been a great tool — easy to use and has noticeably improved our customer experience.

Store

SP5DER

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2025

Laura and Josh were incredibly helpful and took a lot of time to support me with every question I had. Their assistance was not only fast and professional, but also very personal and tailored to my specific needs. Thank you both for the great support, it made a real difference!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

June 24, 2025

Easy and quick setup. Their support team was very helpful.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 7, 2025

Super easy to set up, terrific customer support - so far customers love it and use it saving our customer support team loads of time, racing to update orders before the UPS pickup arrives.

Using app

23 days

Total reviews

2

Average rating

3.0

5 / 5 Share

April 1, 2025

Cleverific has been a game changer for our ecommerce business. Address changes were the number one customer service request we were fielding on a daily basis, often causing frustrations when our orders shipped out faster than the address changes could be communicated. Adding a 15 minute hold to our order processing to allow for customers to adjust addresses themselves has already cut down on the number of requests we're recieving in just a few weeks of having the app installed on our website. I couldn't recommend this app enough!

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2025

I can't recommend Cleverific Order Editing App enough! This tool has completely revolutionized how I manage my Shopify store. The automation features are incredibly powerful, allowing me to streamline my workflow seamlessly. Whether it's updating multiple products in bulk or making quick edits on the fly, this app handles it all with ease. The user interface is intuitive and user-friendly, which makes the learning curve minimal even for someone who isn't tech-savvy. The efficiency gains I've experienced since implementing Cleverific have been tremendous, freeing up valuable time to focus on other aspects of my business. If you're looking to optimize your Shopify operations, this app is a must-have. It’s definitely worth every penny!

Using app

29 days

Total reviews

15

Average rating

4.7

5 / 5 Share

March 6, 2025

We had a complex headless Shopify marketplace need, and Cleverific—especially Andrew—went above and beyond to help us solve it. Not only do they do excellent work, but they’re also incredibly easy to work with. Their transparency in pricing, kindness, and fairness set them apart, making the entire process seamless and stress-free. If I could give 10 stars, I would—it’s a bummer I can only give five! I couldn’t recommend working with them enough.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! It really was a pleasure to work with you and your team to find solutions to your needs. We look forward to working with you directly again in the future!

5 / 5 Share

Feb. 26, 2025

We had an issue with Shopify when they released a new update for their software but Cleverific fixed the problem very quickly which was great! Thank you to Laura at the Cleverific team! She was very fast to respond and assured me the issue was being fixed and looked into.

Using app

Over 9 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

Wonderful app that opens up more editing options than the Shopify standard editing! We work a lot with line item properties and it's great to have a way to edit those on an order. It's also a great way to change an order from Local Pickup to Shipping, if a customer changes their mind. The customer service is also great. They recently added a requested feature to prevent using the Advanced Mode on Managed Markets orders (short version - not a good idea to use it on those). That will undoubtedly save us, and probably some other merchants, from future headaches.

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

The app is really good and convenient to use. The support team is so helpful and replies fast.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

Cleverific Order Editor has reduced our CX load significantly. It works well, is intuitive for customers to understand, and is easy to set up.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 13, 2024

This functionality should have been built in , but with this app it makes editing orders easy.

Store

RYD LYF

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Highly recommend. The team delivers great and prompt service to any enquiries, and the app fulfills all of our needs.

Using app

About 8 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

We've used this app for years and it is tried and true. When a rare issue does come up, their support is quick and responsive. I definitely recommend it!

Using app

Almost 8 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

App works great. Very satisfied with this app. Customer support was very helpful and quick. Laura helped us fix our issues and followed up to check on us as well. Highly recommend this app.

Using app

Over 6 years

Total reviews

1

Average rating

5.0