Cleverific: Order Editing

March 7, 2023

What a fantastic App! I found them initially after I had an order that I needed to edit, and Edit Order was exactly what I needed. I found the App very straightforward and an asset for my business! Thanks so much!!!

Feb. 7, 2023

Saves time. Time = money. Good deal. I mainly use edit order to pull abandoned carts and create usable orders out them in a few clicks. Previously we would have to manually type up abandoned carts into a separate order. Edit order has saved us a ton of time by this feature alone.

Dec. 19, 2022

I don't know what we would do without this app. It solved so many problems relating to editing orders and it couldn't be easier or more comprehensive. I highly recommend it.

Nov. 24, 2022

Cleverific has become the bedrock of our business operations since we migrated to Shopify. Dealing with Laura, Andrew and the team has been the biggest joy. Nothing is too much trouble and work gets done quickly, accurately and most importantly with a CAN DO attitude. I honestly don't think we would be on Shopify if not for Cleverific due to the complexity of our business processing and how easy things have been made thanks to Edit Order by Cleverific. I only wish the team was in the UK so I could take them our often to thank them in person! Thank you!!! Sincerely. Ivanna

Sept. 8, 2022

We used this app to help edit our orders whenever customers send in their requests. We love the “send payment” feature especially when we have created the order and require a prepayment from our customers. Customer service is friendly and responsive, all in all a great app with good support.

July 6, 2022

This app has the best user experience of any edit order app I have used thus far. I use this app to edit orders due to OOS items or back order issues. Edit Order by Cleverific's 'advanced mode" makes it easy to adjust pricing, discounts, and even adjust which kind of notifications customers get. If you have edit order needs that native edit from shopify cannot manipulate GET THIS APP!

June 10, 2022

Edit Order is absolutely fundamental to our workflow. It just works, cant recall a single issue. Obviosuly Shopify should handle this natively, but that applies to about a 1000 other things, once you accept it doesnt - just install Edit Order and get on with running your store

May 24, 2022

I run e-comm ops for multiple clients and I always suggest they install Edit Order by Cleverific. It gives the power and control back to your customer service team to edit and invoice for add-on products, shipping etc as well as correct mistakes made at checkout. It even allows you to edit orders older than 60 days, which other Edit tools built into Shopify do not. I couldn't imagine running a store without this.

April 25, 2022

He provided very speedy support to me, who lives on the other side of the globe. Thank you very much.

Jan. 24, 2022

We've been using this app for 2 years. It's a great app and the customer service is very responsive. Thank you for all your help.

Jan. 20, 2022

This app works great with specific processes we have for our store when processing our exchanges. We had some default app settings that didn't work with our intentions, reached out to their customer service and was assisted in a quick responsive matter. They were able to custom modify some of our settings through their backend that was exactly what we needed. Very satisfied with using this app, I would recommend giving it a try.

Jan. 11, 2022

The app worked really well for our flows. Had an issue once and customer support was really quick in responding. Laura who assisted us was very accommodating.

Dec. 6, 2021

This app is great for making quick changes to orders in a compliant manner. When we encountered an error with the service, their client care team worked expeditiously to resolve the situation, and check in with us later to see how things were going. Thanks kindly!

Sept. 9, 2021

This is a really great app - easy to use. Love the recent improvements with having favourite items and the ease of being able to adjust pricing and edit description of items. The edit team are super prompt in their response time. Definitely recommend.

Aug. 4, 2021

Amazing app. It's easy to use and helps us with order management. The customer service ios also top-notch

July 1, 2021

Awesome app that makes our life so much easier. As a coffee roaster we have both Retail and Wholesale and several times are adjusting orders for our wholesale customers and provide special pricing for specific customers. This app has made all of this possible. And the team of Edit order is awesome, as we had a suggestion for app improvement and they immediately got onto it and within days added a new feature that saved us hours of work that we had to do before. I highly recommend this app to anyone who has the need to ever edit an order or takes in orders over the phone and has to enter them. It is the best order editing app we could find.

June 30, 2021

Fantastic app that lets you do so much more. Great support from Laura - we had an issue that was resolved within 24hours.

June 22, 2021

This app is a must for the backend, it helps the storekeepers to edit orders and the most important part is that orders placed through the mobile app can be edited. Most other apps don't allow this. Super support from Laura and her team to resolve our issue within 24hrs of filing a complaint. Thanks for making this app.

June 21, 2021

Very useful app, and when I encountered an issue, the technician help me solve as soon as possible!

May 24, 2021

This app is excellent. It makes editing orders a breeze. It's well thought our and feature packed. We use it regularly. And the customer service is five stars!