All reviews

Rating Breakdown

  • 5
    85% (198 ratings)
  • 4
    3% (8 ratings)
  • 3
    1% (2 ratings)
  • 2
    3% (8 ratings)
  • 1
    7% (16 ratings)

Reviews with Text

  • 100% (232)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 24, 2022

Cleverific has become the bedrock of our business operations since we migrated to Shopify. Dealing with Laura, Andrew and the team has been the biggest joy. Nothing is too much trouble and work gets done quickly, accurately and most importantly with a CAN DO attitude. I honestly don't think we would be on Shopify if not for Cleverific due to the complexity of our business processing and how easy things have been made thanks to Edit Order by Cleverific. I only wish the team was in the UK so I could take them our often to thank them in person! Thank you!!! Sincerely. Ivanna

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 6, 2022

This app has the best user experience of any edit order app I have used thus far. I use this app to edit orders due to OOS items or back order issues. Edit Order by Cleverific's 'advanced mode" makes it easy to adjust pricing, discounts, and even adjust which kind of notifications customers get. If you have edit order needs that native edit from shopify cannot manipulate GET THIS APP!

Using app

26 days

Total reviews

13

Average rating

5.0

5 / 5 Share

June 10, 2022

Edit Order is absolutely fundamental to our workflow. It just works, cant recall a single issue. Obviosuly Shopify should handle this natively, but that applies to about a 1000 other things, once you accept it doesnt - just install Edit Order and get on with running your store

Using app

About 2 years

Total reviews

9

Average rating

4.8

5 / 5 Share

April 25, 2022

He provided very speedy support to me, who lives on the other side of the globe. Thank you very much.

Store

Fungoal

Using app

About 23 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 24, 2022

We've been using this app for 2 years. It's a great app and the customer service is very responsive. Thank you for all your help.

Using app

Over 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

This app works great with specific processes we have for our store when processing our exchanges. We had some default app settings that didn't work with our intentions, reached out to their customer service and was assisted in a quick responsive matter. They were able to custom modify some of our settings through their backend that was exactly what we needed. Very satisfied with using this app, I would recommend giving it a try.

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2022

The app worked really well for our flows. Had an issue once and customer support was really quick in responding. Laura who assisted us was very accommodating.

Using app

8 months

Total reviews

15

Average rating

4.7

5 / 5 Share

Sept. 9, 2021

This is a really great app - easy to use. Love the recent improvements with having favourite items and the ease of being able to adjust pricing and edit description of items. The edit team are super prompt in their response time. Definitely recommend.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 4, 2021

Amazing app. It's easy to use and helps us with order management. The customer service ios also top-notch

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

July 1, 2021

Awesome app that makes our life so much easier. As a coffee roaster we have both Retail and Wholesale and several times are adjusting orders for our wholesale customers and provide special pricing for specific customers. This app has made all of this possible. And the team of Edit order is awesome, as we had a suggestion for app improvement and they immediately got onto it and within days added a new feature that saved us hours of work that we had to do before. I highly recommend this app to anyone who has the need to ever edit an order or takes in orders over the phone and has to enter them. It is the best order editing app we could find.

Using app

Over 3 years

Total reviews

28

Average rating

5.0

5 / 5 Share

June 30, 2021

Fantastic app that lets you do so much more. Great support from Laura - we had an issue that was resolved within 24hours.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 21, 2021

Very useful app, and when I encountered an issue, the technician help me solve as soon as possible!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2021

This app is excellent. It makes editing orders a breeze. It's well thought our and feature packed. We use it regularly. And the customer service is five stars!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 14, 2021

This app has been lifesaving for our company so that we can make order edits when customers want to make order changes. Then on top of that when we had an issue they were very good about pro

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 5, 2021

This is an app we use EVERY DAY. Don't think we could live without it. There's always a need to edit, adjust, correct, revise, modify orders. Correcting orders is a daily occurrence. The Edit Orders app makes it easy. It helps us provide excellent service for our customers.

Using app

3 months

Total reviews

89

Average rating

4.2

Developer Reply

Thank you so much for taking your time today to give us this great review. Knowing that Edit Order provides real value for you everyday makes us truly happy and motivates us to keep working hard!

5 / 5 Share

April 1, 2021

We're new to using the app but so far it has made editing orders much more efficient than the app we were using previously. There were some challenges with getting us set up but Laura and her team were INCREDIBLE. Laura answered all of our questions and worked to ensure our issue was resolved as quickly as possible. We're looking forward to continuing to use the app.

Using app

2 months

Total reviews

7

Average rating

4.9

5 / 5 Share

March 26, 2021

This app has worked well for our intended uses thus far. It is user-friendly, competent with updates, and stable. The support team is eager and able to assist. Shout out to Laura, who was wonderfully insightful and lovely to converse with. Thank you!

Using app

About 5 years

Total reviews

8

Average rating

4.9

5 / 5 Share

March 22, 2021

We use this app often to edit orders. We have had some bumps along the way. More to do with how we use the app, rather than the functionality of the app itself. Regardless, anytime we have encountered an issue, the Edit Order team has been attentive, prompt, and overall truly amazing with the support they have provided us. They have even been working with us to make improvements to the app that would better support our Company's use. Also, a special shout-out to Vanessa and Laura. Both of you have helped me personally overcome some issues. I appreciate you so much! You both have gone above and beyond. Just know that your special care makes all the difference! Keep doing what you do! Thank you!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 18, 2021

This app is fantastic! Very user friendly and efficient for editing orders. The quality of customer service I received from Andrew can't be beat. I highly recommend this app for any type of eCommerce business. 10/10!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2021

I appreciate the immediate support I received with a feature that was not available. Within 24 hours, the feature was made available to me. Excellent customer support!!

Using app

Almost 2 years

Total reviews

5

Average rating

3.8