Cleverific: Order Editing

May 14, 2021

This app has been lifesaving for our company so that we can make order edits when customers want to make order changes. Then on top of that when we had an issue they were very good about pro

May 5, 2021

This is an app we use EVERY DAY. Don't think we could live without it. There's always a need to edit, adjust, correct, revise, modify orders. Correcting orders is a daily occurrence. The Edit Orders app makes it easy. It helps us provide excellent service for our customers.

April 1, 2021

We're new to using the app but so far it has made editing orders much more efficient than the app we were using previously. There were some challenges with getting us set up but Laura and her team were INCREDIBLE. Laura answered all of our questions and worked to ensure our issue was resolved as quickly as possible. We're looking forward to continuing to use the app.

March 26, 2021

This app has worked well for our intended uses thus far. It is user-friendly, competent with updates, and stable. The support team is eager and able to assist. Shout out to Laura, who was wonderfully insightful and lovely to converse with. Thank you!

March 22, 2021

We use this app often to edit orders. We have had some bumps along the way. More to do with how we use the app, rather than the functionality of the app itself. Regardless, anytime we have encountered an issue, the Edit Order team has been attentive, prompt, and overall truly amazing with the support they have provided us. They have even been working with us to make improvements to the app that would better support our Company's use. Also, a special shout-out to Vanessa and Laura. Both of you have helped me personally overcome some issues. I appreciate you so much! You both have gone above and beyond. Just know that your special care makes all the difference! Keep doing what you do! Thank you!

March 18, 2021

This app is fantastic! Very user friendly and efficient for editing orders. The quality of customer service I received from Andrew can't be beat. I highly recommend this app for any type of eCommerce business. 10/10!

March 2, 2021

I appreciate the immediate support I received with a feature that was not available. Within 24 hours, the feature was made available to me. Excellent customer support!!

Feb. 2, 2021

Our team loves this app and uses it daily. The support team at Cleverific is top notch and worked with use closely to improve continuously based on the feedback we provided. Highly recommended - 10/10 App!

Dec. 11, 2020

Great app! Very professional customer support. I Will recommend it to everybody who needs to adjust orders daily

Dec. 10, 2020

We have used EditOrder for over a year now. We ship to wholesale account and direct to consumer. Wholesale accounts are constantly changing their orders. Even the DTC has changes. I can't imagine using Shopify if we didn't have EditOrder to make changes. I would have to go back to WooCommerc which is where we came from. Their support team is very responsive. I have had to contact them 3 separate times and they have always responded back quickly with answers that made send. In other words they correctly interpreted my problem. I have not found this to be the case with all other app support requests. I would rate them a must have for being able to edit orders in Shopify.

Oct. 8, 2020

Edit Order App is absolute game changer! Edit Order structured and allowed us and our suppliers to manage all orders we received in 2 store. Highly recommended for everyone who is looking for order solutions.

Oct. 6, 2020

We use this app for creating/customising offline orders - the latest release of the app has enabled us to set pre-designated custom attributes (we use 5 fields to capture marketing consent and 'gift aid' status (UK tax relief for charities, and 5 custom fields for product configuration) - this new workflow has dramatically increased speed and accuracy for our backend operators!

Sept. 29, 2020

One of our favorite features in Edit Order Premium is the ability to expand bundles into their individual line items. When combined with Shopify Flow, this bundle expansion is a seamless automation! This improves communication with our shipping software and fulfillment team, and saves us TONS of time! Customer service and on-boarding was outstanding. I love how easy it is to customize, and it seems like everything was designed to improve efficiency.

June 26, 2020

This app saved us a ton of work when editing orders, requesting for additional payments from our customers and getting the latest order information. I love the team behind this app for their honest service and dedication to make this app better every time. Thank you everyone. Hope that business will be better for all of us as we fight through CoVid. Stay Safe!

June 23, 2020

Great APP, and customer service. It is an essential app to solve the natural deficiency of Shopify inability of freedom on order editing. Edit Order by Cleverfic will cover all the areas that native shopify don't. I've been using it since 2017 and they are always improving and open to our feedback as user. Thank you for the clever work with this app.

June 18, 2020

We use Edit Order in a bunch of ways to help our customers with order changes. Shopify's built-in Edit Order solution is great but very limited. This fills in the gaps in a lot of cases by allowing us to use discounts edited orders, and make adjustments that the Shopify editor just don't allow for. Would highly recommend.

June 18, 2020

We use Edit Order by Cleverific and absolutely love it. It makes making changes to orders simple and works perfectly with Shopify! We love it and rely on it on a daily basis! Also, their Support Personnel are awesome!

June 17, 2020

Edit Order is one of few apps that responds to questions promptly, and try to offer solution to issues.

June 1, 2020

This is a great app, with powerful functionality. If you're like us and run a subscription service, then your orders will likely come in containing virtual products (the subscription). Edit Order allows us to edit these virtual items and replace them with real ones. It also allows us to create replacements, exchanges, and more. In addition to a great product, their team is tight-knit and passionate, always there to help when needed. Highly recommended!

May 28, 2020

I will start with the obvious, you should not need this app. Shopify should have real edit order capabilities, but they do not. Now that we have that out of the way, I can say that this is a great app and the team behind it is also great. Is it perfect... no. But you can raise issues and they listen, and when they can will work on it. Some limitations exist because of Shopify, and I do not fault them for that. As others mention, this will impact your reporting, so I recommend that you invest in building out your own reporting database. If you have a sizable business, you should be doing this anyway because Shopify won't meet your needs regardless. Things that I would like to see... the ability to manage partial payments including partial payment requests, better wholesale/tiered pricing functionality, better linking between payment transactions and actual orders.