Cleverific: Order Editing

April 23, 2020

I use Cleverific frequently to create draft orders through Shopify through the back end for customers. Their application makes processing manual orders saves time and is easy to use. Their tech support has been incredibly helpful and wonderful to work with. Highly recommend this application to anyone in need!

March 29, 2020

We use this to fine tune the way we collect payment from customers (deposit now, final payment later). Much easier than Shopify's base model editing and many functions to individualize order entry fields and discounts. When issues arise, customer service is always very prompt in resolution.

March 24, 2020

Great app with better functionality than shopify's native "edit ordering" capabilities. Would recommend

Feb. 28, 2020

This is a great app for editing orders. Has additional note fields that aren't offered with Shopify's Edit Order which is nice to have! Customer service is helpful as well.

Jan. 10, 2020

An absolutely must-have app if you're still frustrated by the limited editing capabilities available in the Shopify admin. It's not perfect, but nothing ever is. Kudos!

Nov. 17, 2019

We have been using Edit Order since we migrated to Shopify Plus, it has been a very useful tool for handling item add-ons, as well as order returns and exchanges. Keep up the great work! -HippieShop

Nov. 14, 2019

Edit Order has actually saved many of our sales from being lost, by providing a service that is not native to Shopify, being able to edit an order after a customer had made it. You can invoice customers and have them pay on their own, which protects us in California, from chargebacks, instead of manually entering a customer's credit card. The logic in the app is flawless, and works exactly as you would expect it to, and has features you wouldn't even consider as necessary (but trust me, they are!). Just an overall great app.

Nov. 14, 2019

We use this app almost every hour! If a customer wants to change the color of what they order, you don't have to refund them completely, then re-charge them (which is not cool since refunds can take up to 10 days to post). There isn't a single other app we use (and we use a fair amount of apps) that have been as useful as this app. The reporting payments are a bit of a headache for now, but I know this is more of a limitation in Shopify, and once able to, the developers of this app will have it changed quickly. They're really on top of everything!

Nov. 14, 2019

This app is a must-have! They have a great help section with everything you could need to know laid out in front of you. If you can't figure something out, their support team is always very quick to help. I don't know how we could even use Shopify without this app, it's been a lifesaver!

Nov. 14, 2019

This app is really essential with any Shopify instance. It provides functionality that Shopify should have had all along, allowing you to Edit an order, removing or adding items, or just swapping variants. Any issue we've run into has been resolved quickly by their support team, and they really take into account what users are requesting when adding new features. Even when Shopify adds editing ability, we'll likely still use this app, as they've got the experience with what customers need, and are always extremely helpful. I've never waited more than a day before hearing from their support team, and they know their product! No first tier support to get through that gives useless suggestions like most apps. I'd recommend this app to anyone and everyone using Shopify!

Sept. 25, 2019

Great app! We found it invaluable while we were taking pre-orders and needed to be able to edit lots of orders. Would recommend to anyone needing order editing capacity. Thanks Edit Order team

Sept. 5, 2019

We use this app on a daily basis. It is wonderful for editing and creating custom tickets. Since it simply adds a letter to the existing tickets and deletes the old ticket- the management of open orders is very clean and easy to keep up with. Defiantly worth the price. We could not manage without it!

Aug. 21, 2019

Great App! I use it everyday for about 1 year. Support is fantastic! I needed a custom return text for payment gateway in Greek language and they added it to the next update. Thanks...

Aug. 8, 2019

We use this app many times a day. I have spoken with customer service a few times and they are VERY helpful. Got us squared away right away. I would highly recommend.

Aug. 6, 2019

Great App! So easy to use and does exactly what we need. There support team is really nice and helpful. They don't leave you hanging like other companies.

Aug. 5, 2019

Every apparel store NEEDS this app! Edit Order is used dozens of time a day to change sizes & styles...

Aug. 2, 2019

CONSISTENTLY GOOD APP. THE ONLY ONE THAT ACTUALLY DOES WHAT WE NEED IT TO DO. GREAT CUSTOMER SERVICE AS WELL!

July 16, 2019

Great app. Does everything I need it do, would recommend. Customer service is very helpful and prompt as well.

June 18, 2019

We've been using Edit order for about 4 months and have only great things to say about both the app and their customer support. Edit Order has been instrumental in helping us resolve operational challenges we were facing with various types of orders. Being able to edit and re-save has been unbelievably helpful. We did experience a couple of small issues with the app, and Edit Orders team was responsive to fix them in a timely manner. In one case, (some incorrect taxation on our non-taxable items), Edit Order reviewed and pushed out a change to resolve this issue. Too often apps say they'll get around to a fix but it takes ages to see it happen. In the second case, Edit Order lobbied another company on our behalf to resolve a discrepancy with how they were handling the data. All in all, extremely impressed by their customer support - thank you Josh, Andrew & Tu!

June 12, 2019

Total game changer. I have been looking for a way to split orders in Shopify for a long time and have finally found it. Josh and the team have made it super easy and user friendly to add and remove items from orders and split orders up. Their customer service is also the best I've experienced in Shopify app land. Highly recommended!