Cleverific Order Editing

Feb. 2, 2021

Our team loves this app and uses it daily. The support team at Cleverific is top notch and worked with use closely to improve continuously based on the feedback we provided. Highly recommended - 10/10 App!

Dec. 11, 2020

Great app! Very professional customer support. I Will recommend it to everybody who needs to adjust orders daily

Dec. 10, 2020

We have used EditOrder for over a year now. We ship to wholesale account and direct to consumer. Wholesale accounts are constantly changing their orders. Even the DTC has changes. I can't imagine using Shopify if we didn't have EditOrder to make changes. I would have to go back to WooCommerc which is where we came from. Their support team is very responsive. I have had to contact them 3 separate times and they have always responded back quickly with answers that made send. In other words they correctly interpreted my problem. I have not found this to be the case with all other app support requests. I would rate them a must have for being able to edit orders in Shopify.

Oct. 8, 2020

Edit Order App is absolute game changer! Edit Order structured and allowed us and our suppliers to manage all orders we received in 2 store. Highly recommended for everyone who is looking for order solutions.

Sept. 29, 2020

One of our favorite features in Edit Order Premium is the ability to expand bundles into their individual line items. When combined with Shopify Flow, this bundle expansion is a seamless automation! This improves communication with our shipping software and fulfillment team, and saves us TONS of time! Customer service and on-boarding was outstanding. I love how easy it is to customize, and it seems like everything was designed to improve efficiency.

June 23, 2020

Great APP, and customer service. It is an essential app to solve the natural deficiency of Shopify inability of freedom on order editing. Edit Order by Cleverfic will cover all the areas that native shopify don't. I've been using it since 2017 and they are always improving and open to our feedback as user. Thank you for the clever work with this app.

June 18, 2020

We use Edit Order in a bunch of ways to help our customers with order changes. Shopify's built-in Edit Order solution is great but very limited. This fills in the gaps in a lot of cases by allowing us to use discounts edited orders, and make adjustments that the Shopify editor just don't allow for. Would highly recommend.

June 18, 2020

We use Edit Order by Cleverific and absolutely love it. It makes making changes to orders simple and works perfectly with Shopify! We love it and rely on it on a daily basis! Also, their Support Personnel are awesome!

June 17, 2020

Edit Order is one of few apps that responds to questions promptly, and try to offer solution to issues.

June 1, 2020

This is a great app, with powerful functionality. If you're like us and run a subscription service, then your orders will likely come in containing virtual products (the subscription). Edit Order allows us to edit these virtual items and replace them with real ones. It also allows us to create replacements, exchanges, and more. In addition to a great product, their team is tight-knit and passionate, always there to help when needed. Highly recommended!

May 28, 2020

I will start with the obvious, you should not need this app. Shopify should have real edit order capabilities, but they do not. Now that we have that out of the way, I can say that this is a great app and the team behind it is also great. Is it perfect... no. But you can raise issues and they listen, and when they can will work on it. Some limitations exist because of Shopify, and I do not fault them for that. As others mention, this will impact your reporting, so I recommend that you invest in building out your own reporting database. If you have a sizable business, you should be doing this anyway because Shopify won't meet your needs regardless. Things that I would like to see... the ability to manage partial payments including partial payment requests, better wholesale/tiered pricing functionality, better linking between payment transactions and actual orders.

April 23, 2020

I use Cleverific frequently to create draft orders through Shopify through the back end for customers. Their application makes processing manual orders saves time and is easy to use. Their tech support has been incredibly helpful and wonderful to work with. Highly recommend this application to anyone in need!

March 29, 2020

We use this to fine tune the way we collect payment from customers (deposit now, final payment later). Much easier than Shopify's base model editing and many functions to individualize order entry fields and discounts. When issues arise, customer service is always very prompt in resolution.

March 24, 2020

Great app with better functionality than shopify's native "edit ordering" capabilities. Would recommend

Feb. 28, 2020

This is a great app for editing orders. Has additional note fields that aren't offered with Shopify's Edit Order which is nice to have! Customer service is helpful as well.

Nov. 17, 2019

We have been using Edit Order since we migrated to Shopify Plus, it has been a very useful tool for handling item add-ons, as well as order returns and exchanges. Keep up the great work! -HippieShop

Nov. 14, 2019

This app is really essential with any Shopify instance. It provides functionality that Shopify should have had all along, allowing you to Edit an order, removing or adding items, or just swapping variants. Any issue we've run into has been resolved quickly by their support team, and they really take into account what users are requesting when adding new features. Even when Shopify adds editing ability, we'll likely still use this app, as they've got the experience with what customers need, and are always extremely helpful. I've never waited more than a day before hearing from their support team, and they know their product! No first tier support to get through that gives useless suggestions like most apps. I'd recommend this app to anyone and everyone using Shopify!

Sept. 25, 2019

Great app! We found it invaluable while we were taking pre-orders and needed to be able to edit lots of orders. Would recommend to anyone needing order editing capacity. Thanks Edit Order team

Sept. 5, 2019

We use this app on a daily basis. It is wonderful for editing and creating custom tickets. Since it simply adds a letter to the existing tickets and deletes the old ticket- the management of open orders is very clean and easy to keep up with. Defiantly worth the price. We could not manage without it!

Aug. 6, 2019

Great App! So easy to use and does exactly what we need. There support team is really nice and helpful. They don't leave you hanging like other companies.