Cleverific Order Editing

This app is fantastic! I was initially shocked to learn that there was no way to edit orders in Shopify. Finding this app was amazing, as it more than made up for this missing feature! The edit options can be a little daunting at first, but this is only because the app can do so much. I sell customized products, and the customization details are sent through to an order management system that handle multi-channel orders. With this app, I can add line item customizations when editing an order for a customer. This lets me include that customization info on the product that is being customized. All in all, this app is worth every penny!

This app enables me and my CS team to help customers as much as possible without causing inconvenience to them. My new favorite feature is invoicing customers for adding an item to their order, after they have made their purchase. Edit Order has definitely impressed us and our customers. Great tool, highly recommend!

Been using this app for over a year now! We are very satisfied with the app. Does what we need, never had any issue! Good work and thank you !

We have been using Edit Order since early in 2015 when we moved our store to the Shopify system. What impresses me most is how reliable the system works, and how they continue to enhance the app. Since nearly all of our products require custom or personalized content, we have used the app to edit existing orders when a mistake was made entering the content. Being able to edit content without cancelling and starting over is essential to our product line, and relationship with our customers. However, we have definitely struggled with how to manage reorders, where some of the content needed to be changed. Until this latest update to the software that allows for draft orders can be edited ... we had resigned ourselves to entering the order from scratch, even if the change was very minor. NOW, we can duplicate the previous order, save it as a draft, and then use edit order to edit the draft. Once the order is just right, we can send (email) an invoice to the customer for payment. It is great when software solves a problem, works right, and the company is responsive to customer needs!!! Ron Label-Headquarters.com

Love the app and great customer support! We had an issue with our warehouse integration and they really went the extra mile to fix it.

Great app that can do whats expected of it. We've been using it everyday for several years for all our B2B orders and for editing already placed orders on our online shop. It works impeccable! 5 stars from us!

BEST CUSTOMER SERVICE !! The reply is quick and very responsive to our needs. VERY RECOMMENDED!! We had a custom need that only could've bee fixed with internal help from them and they did right away without hesitation.

Couldn't edit orders without it. It's the only way we can update orders while also using other apps.

If your taking orders then chances are your also going to need to edit orders, because there is no built in option for this in Shopify this app is the next best thing. Easy to setup and after migrating from Magento it was already being used on day 1 and pretty much every day since. Support has been very helpful when I've had a question or an issue with a fast turnaround time & resolution.

Technically 3 or 4 stars but all of the limitations are caused by the Shopify platform itself, not the app. Why most of this functionality is not built into Shopify I don't know and these guys are trying to make the best of a poor order management system.

Great customer service! We are migrating over to Shopify and offer a lot of programs that warrant changing orders regularly. These folks have been super responsive with all questions I've had, via email and via online meetings. And they keep improving the app! Thanks!

Great support, highly recommended

Team has been very responsive and solution oriented!

Great product and customer service. Emails and questions are answered quickly, day or night!

They have earned their 5 star review. I can do what I need to when people order the wrong things or if we need to change anything on the order. It is something I am not willing to be without. Thanks Cleverific and thanks for coding that for me Josh.

Just awesome. Simply works and great support if you have any questions!

Must have app!! Great app and great customer service. Quick to respond! I highly recommend this app to anyone who is looking for something to help with order edits.

If you sell products that have different sizes or SKU's, this is a no brainer. Edit Order has saved us from hours of manual order switching and order mistakes. Their new functions, being able to send out payment requests and mark products as fulfilled has been a huge help. On top of that, their customer service and support system is quick to respond and top notch. I would recommend them to any Shopify store owner :)

Very straight forward and easy to not only place orders but modify as well.

Very helpful to modify an order! Support team responded right away to a question too