All reviews

Rating Breakdown

  • 5
    85% (200 ratings)
  • 4
    4% (9 ratings)
  • 3
    1% (2 ratings)
  • 2
    3% (8 ratings)
  • 1
    7% (16 ratings)

Reviews with Text

  • 100% (235)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 10, 2017

We've been using it every day for over a year now - great app, great support. Looking forward to Payment Requests!

Using app

Over 1 year

Total reviews

10

Average rating

4.9

5 / 5 Share

Nov. 8, 2017

We've been using this app for a while now and it's extremely helpful!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2017

SUPER excited for new payment feature. Couldn't live without the App for adding LIPs (line item properties) to orders! Thanks for the great APP!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2017

This app was almost 100% perfect but now that they are going to start offering payment requests within the app it has reached perfection. Thank you!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2017

Edit Order has been extremely helpful in our Shopify store. We are constantly needing to modify customer orders and this is the best way to do it. We are also excited about the coming functionality of the app sending an invoice when the order is changed and an amount is due. Thanks Cleverific!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2017

We couldn't operate our business without Edit Order. An absolute necessity for us to create wholesale orders with customized order numbers, part numbers, item descriptions, pricing, etc. Customer support is super helpful and will work to resolve any issues as quickly as possible and they follow up to make sure the problem has been resolved to your satisfaction; they are very easy to work with.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2017

I can tell you why edit order is the best app out there to edit orders. There is always going to be an issue with a customer that will make you want to edit your order and that's where "edit order" comes into play. They also just released a beta version of having the customer pay the difference of whatever you have to charge the customer after editing an order, which in my opinion is exactly what they needed to make this app the perfect app!

Store

Yurana

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2017

Great support team, they respond within minutes sometimes :) We mainly use this to add free samples products to our subscription user's recurring orders, and have not had any issues. We tried a few other apps before finding Edit Order, but they were a bit clunky and the process of editing orders took longer, putting additional strain on our ops. Excited to see some automation flow features added to the capabilities of this app in future release!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2017

Thanks Andrew for the quick help and super service! Very fast and nice support - this app will help you and safe time and trouble :) I'm glad I found this app.

Store

Fuxj

Using app

About 4 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 8, 2017

Amazing app and outstanding customer service. I highly recommend this app to whoever wants to easily edit their orders. Thanks Edit Order team!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 1, 2017

Great app for creating custom orders and editing existing ones. Also great support. Acknowledged and resolved a small issue quickly when we brought it up with them.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2017

Great customer service, great app, very fair pricing, highly recommended ! Thank you team!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 9, 2017

great app. really helps with the limitations of shopify. support is very responsive and actually cares when something doesn't work. definitely recommend.

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 1, 2017

Great customer service/support! Thanks!!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 20, 2017

Our business includes lots of pre-orders for product before it gets manufactured.... as a result, lots of our orders need to be modified for changes and additions requested by our customer. In using Shopify, once the order is entered - that's it. Edit Orders allows us the flexibility we need to effectively use Shopify as our ecommerce and POS platform. I have found them to be thoughtful and responsive, and recommend this application without reservation.

Using app

8 months

Total reviews

23

Average rating

4.9

5 / 5 Share

Jan. 10, 2017

Essential to editing orders, and a great app with great service. Thanks!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 1, 2017

Must have for any Shopify store!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 2, 2019

Useful app! I was hesitant to install because of some of the reviews I read so I gave them a call. Customer service was quick to respond and very thorough in answering my questions and even walked me through settings recommended for my store. Great! Would recommend! Update: After 6 months, this app has been a critical need for our store and the ability to send payment requests have been a true time saver and the ability to reorder line items when we add products is a true bonus!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2016

We had 2 small issues after there was an upgrade to the Edit Order App. Drew assisted us efficiently and was extremely friendly. Great customer service!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 27, 2016

This app... what can I say besides we wouldn't be able to run our store without it! It's hard to believe Shopify doesn't have this functionality, but thank whatever god you pray to that this app exists. You won't be disappointed!

Using app

About 1 year

Total reviews

3

Average rating

5.0