Rating

4.9

feedback

810

Reviews

chart

#1,659

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    8%
  • Less than a month
    20%
  • Less than a year
    30%
  • More than a year
    39%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app's ease of use, beautiful templates, and exceptional customer service. Many users highlighted the quick and helpful support they received from the team, as well as the seamless customization options for email templates. The app was described as a game-changer for customizing transactional emails and maintaining brand consistency. However, there was one negative review mentioning issues with the number of templates provided and the pricing.

Highlights

Ease of Use and Customization
Beautiful Templates
Exceptional Customer Service
Game-Changer for Email Customization
Pricing and Template Variety

Rating Breakdown

  • 5
    97% (785 ratings)
  • 4
    1% (10 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 14, 2024

Amazing tool and great support! Answers within minutes! Much appreciated!

Store

MONTENY

Using app

Almost 4 years

Total reviews

8

Average rating

5.0

Developer Reply

Much appreciated review as well 😀Thank you for taking the time to give us your thoughts on Orderly Emails and our support 🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Nov. 13, 2024

Beautiful templates & amazing support. I'm very happy with this product. Give it a try, you won't be disappointed.

Using app

5 months

Total reviews

5

Average rating

4.2

Developer Reply

Thank you so much for the recommendation and your lovely words on our app 🙏🌟 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Nov. 4, 2024

I love the way how Orderly Emails makes the communication with my clients better. I have a company based on Shopify, and am integrating different download, invoice and manual links into my order confirmation email through Orderly, and it works seamlessly. What is also outstanding, is their customer service. They are fast, professional, human and very solution oriented. Kudos to them!

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We're so happy that Orderly Emails enhances your communication with clients and that everything works seamlessly. And thank you for the lovely words about our support. We agree - they're the best! 🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Oct. 16, 2024

Good App, that's on the whole simple to use. Where we have introduced complexity, the Orderly (FORSBERG+two) team have been brilliant in helping us out. Quick to respond, seamless transfer of knowledge between different team members, and endlessly patient.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing feedback on your experience. We take pride in providing patient and helpful customer service, so we appreciate that you noticed 🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Oct. 16, 2024

Top Kundenberatung und schnelle Lösungsfindung, keine Bots die einen im Kreis schicken sondern hohe Kundenorientierung!!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review 😊 I loved reading the kind words you left about our support team! 🙏 All the best, Sarah / FORSBERG+two

All reviews

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