Rating

4.9

feedback

810

Reviews

chart

#1,533

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    8%
  • Less than a month
    20%
  • Less than a year
    30%
  • More than a year
    39%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the amazing customer support, beautiful templates, ease of use, and the ability to customize emails to match their brand. Customers appreciate the quick responses from the support team and the seamless integration of the app with their Shopify stores. The app is described as a game-changer for enhancing communication with customers through emails. However, there was one negative review mentioning issues with the number of templates provided and the pricing structure.

Highlights

Positive customer support and quick responses
Beautiful and customizable templates
Ease of use and seamless integration with Shopify
Game-changer for email communication
Negative review regarding template variety and pricing

Rating Breakdown

  • 5
    97% (785 ratings)
  • 4
    1% (10 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    1% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 14, 2024

Amazing tool and great support! Answers within minutes! Much appreciated!

Store

MONTENY

Using app

Almost 4 years

Total reviews

8

Average rating

5.0

Developer Reply

Much appreciated review as well 😀Thank you for taking the time to give us your thoughts on Orderly Emails and our support 🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Nov. 13, 2024

Beautiful templates & amazing support. I'm very happy with this product. Give it a try, you won't be disappointed.

Using app

5 months

Total reviews

6

Average rating

4.3

Developer Reply

Thank you so much for the recommendation and your lovely words on our app 🙏🌟 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Nov. 4, 2024

I love the way how Orderly Emails makes the communication with my clients better. I have a company based on Shopify, and am integrating different download, invoice and manual links into my order confirmation email through Orderly, and it works seamlessly. What is also outstanding, is their customer service. They are fast, professional, human and very solution oriented. Kudos to them!

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We're so happy that Orderly Emails enhances your communication with clients and that everything works seamlessly. And thank you for the lovely words about our support. We agree - they're the best! 🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Oct. 16, 2024

Good App, that's on the whole simple to use. Where we have introduced complexity, the Orderly (FORSBERG+two) team have been brilliant in helping us out. Quick to respond, seamless transfer of knowledge between different team members, and endlessly patient.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing feedback on your experience. We take pride in providing patient and helpful customer service, so we appreciate that you noticed 🤩 Kind Regards, Sarah / FORSBERG+two

5 / 5 Share

Oct. 16, 2024

Top Kundenberatung und schnelle Lösungsfindung, keine Bots die einen im Kreis schicken sondern hohe Kundenorientierung!!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review 😊 I loved reading the kind words you left about our support team! 🙏 All the best, Sarah / FORSBERG+two

All reviews

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