Emotive: SMS Marketing
SMS Marketing Software for Shopify Stores | Emotive
Rating
4.6
feedback
98
chart
#4,277
All reviews
Rating Breakdown
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Dec. 19, 2024
emotive has brought a personalized customer centric experience to our customers and has helped us to engage our customer base and boost our sales in the process. We have a measurable increase in customer engagement and in revenue since we began working with emotive.
Oct. 30, 2024
There are SMS platforms that send broadcast messages (a la email blasts), and then there are Conversational Messaging apps like Emotive. It has changed our business and provides a consistent 35X ROI! Create new connections with your shoppers, and take your revenue to new heights. We love Emotive!
Sept. 19, 2024
Emotive is great if you're looking to really hone in on SMS. They have all the features built out to get high ROI from your messages, and the support team to help you do so. That's all you can ask for in an SMS platform imo. The monthly bill can get pricey if you're not conscious about how many credits you're sending each time, but that's with any SMS service.
Sept. 8, 2024
It was great working with Emotive. 10/10 for their sales pitch, and 10/10 for their customer support. I've worked with competitor SMS marketing software before but no one can beat Emotive's customer support experience. Overall when it comes to numbers, SMS marketing has been the big thing for us in 2024, and Emotive's popup and pixel surely helped a great deal in that. They actually care about your growth.
Thanks for this amazing feedback, Mandujour team! We're glad to hear that our sales pitch and customer support made such a positive impression, especially compared to our competitors. Awesome to know that SMS marketing with us has been a game-changer for you in 2024, and we're glad our popup and pixel features have contributed to your success. We're always here to support your growth and can't wait to see whatโs next for your brand! ๐
Aug. 27, 2024
Emotive is a great introduction to sms/mobile marketing. Very hands-on and invested in growing your business and connecting with your customers. Highly recommended.
Thanks so much for your recommendation. We're glad to hear that Emotive has been a great introduction to SMS marketing for your business. It's our goal to help brands like yours to grow and strengthen your connection with your customers, and we're happy to be a part of your success. ๐
Aug. 16, 2024
Emotive has been instrumental in increasing my bottom line at glo luxury oils. Initially, I was hesitant to invest $200+/mo but after the first SMS campaign, the ROI was 5x and it keeps increasing to my surprise each and every time I use it. The support team, Nikki and JC have been so helpful in creating campaigns and segments for me during busy seasons. The set up was a breeze as they held my hand through the entire process. After over a year of working with Emotive, I will continue to recommend this company!
Thank you so much for sharing your experience. We're really happy that Emotive has played a key role in boosting your ROI and continues to exceed your expectations. Nikki and JC will be so happy to hear about your kind words. Also proud to support you through busy seasons, and itโs great to know the setup was seamless. We appreciate your trust over the past year and look forward to continuing to help your business grow!
Aug. 14, 2024
We love Emotive! Our customers are engaged and love receiving discount codes and keeping updated as to the sales and events we offer and tracking for their orders and so much more! Its easy to learn and is a big part of our business! Staff is great and will help you with every step!
Thank you so much for this awesome feedback, Ulla-La Boutique. We're glad Emotive is keeping your customers engaged and helping your business grow. Always great to hear merchants finding it easy to use and that our team has been helpful. ๐
Aug. 8, 2024
Emotive has made it very easy to reach out to our SMS list with great segmenting options, awesome support (who will even write your texts for you), & an intuitive user interface. When Emotive created its own pop-up for gathering phone numbers and email addresses from customers, JC and the support team took care of the entire migration for us. This is definitely a good option for businesses using SMS marketing. I was disappointed that they don't use their Attribution software for more accurate analytics on the SMS side.
Thank you so much for sharing your experience with us. ๐ We're glad to hear that our segmenting options, support, and user interface have made your SMS marketing easier and more effective. Itโs also great to know that JC and the team could seamlessly assist with your migrationโwe'll pass along your kind words to them. ๐ We appreciate your feedback about the attribution software and understand the importance of accurate analytics. We're always looking for ways to improve, and your insights are really valuable to us. Thanks for choosing Emotive. โจ
Aug. 8, 2024
We have had emotive for About 4 months now. The product works great and the support is amazing
Thank you for this. ๐ We're so happy to hear that Emotive has been working great for you and that our support team has made a positive impact. Thanks for choosing Emotive. ๐
Aug. 7, 2024
We have been partnering with Emotive for our SMS marketing needs for several years now, and our experience has been nothing short of exceptional. Emotive has proven to be a very reliable and effective partner, seamlessly integrating into our marketing strategy with minimal effort required on our end. Their platform works efficiently in the background, allowing us to focus on other aspects of our business while they handle our SMS campaigns with precision. The ease of management and the outstanding support from their team have made our collaboration smooth and productive. I highly recommend Emotive for anyone looking for a dependable and efficient SMS marketing solution. They have consistently delivered great results for us, making them an invaluable part of our marketing efforts.
Wooow! Thank you so much for this amazing feedback. We're glad to hear that Emotive has been an exceptional partner for your SMS marketing over the years. Itโs wonderful to know our platform has seamlessly integrated into your strategy, allowing you to focus on what you do best. Weโre grateful for your trust in us and are here to keep delivering results. Thanks again for the high recommendation. ๐
Aug. 5, 2024
Emotive has been great at working with us to ensure we are happy with the results. JC Fajardo has been very hands on with the process, making great implementation and broadcast ideas. We highly recommend emotive for sms marketing.
Thanks so much for this wonderful feedback. ๐ We're delighted to hear that you've had a great experience with Emotive and that JC has been so hands-on with your SMS marketing. Weโll make sure to pass along your kind words to him. ๐ Weโre here to keep the momentum going. Thanks for recommending us! โจ
July 26, 2024
We couldn't be happier with the services provided by Emotive! Their SMS platform is user-friendly and incredibly effective for our marketing campaigns. Jun and Nikki have been fantastic to work with; anytime we need assistance, they are quick to provide updates. Our SMS campaigns have proven to be an excellent way to reach our customers quickly and effectively. Highly recommended for any business looking to enhance their SMS marketing strategy!
Wow. Thank you so much for this amazing feedback. ๐ We're happy to hear that Emotive has been a game-changer for your SMS marketing. We'll definitely share your kind words with Jun and Nikkiโtheyโll be so happy to hear it! ๐ Weโre here to support your continued success. Thanks again for the love. ๐
July 24, 2024
Highly recommend working with emotive! They helped grow my SMS subscriber list and increase conversion through SMS marketing! They have a very hands-on approach and assign you a member of their team to remain in touch with and depend on. Overall great experience and look forward to continue working with them.
Thanks so much for this feedback. ๐ We're so glad to hear that we've been able to help grow your SMS subscriber list and increase conversions. Our Emotive Team always aims for a hands-on approach, and it's great to know youโve found it valuable. We're excited to continue working together and achieve even more success.
July 23, 2024
We have been using Emotive for our SMS campaigns for over two years. They are a great company to work with and their customer service is fantastic. The platform is always reliable, and the customer service reps are always helping with suggestions on how to improve campaign performance (they are also very easy to reach). Their analytics are easy to follow and show exactly how each campaign is doing. We are a large company that sends over 100 SMS message a month, and have always had great results. Would definitely recommend Emotive to anyone who wants to increase their SMS campaign ROI.
Thanks so much for your kind words and for being with us for over 2 years, UHS Hardware team. ๐ We're happy to hear that you've found our platform reliable and our customer service fantastic. Great to know that our suggestions have helped improve your campaign performance. We really love working with you and are glad to see your campaigns achieving great results.
July 16, 2024
Great customer support. Always there to hop on a call or send ideas to help grow our brand.
Wow. We're grateful for this validation and so happy to hear you appreciate our Emotive team. Thanks for the feedback. ๐
July 11, 2024
We tried out several smaller platforms and and one larger SMS service before finding Emotive (somehow). It's been great so far. The platform is built out with every feature in mind, and the customer success team is a huge perk. The sales team was also very knowledgable and helpful with the onboarding. Our revenue from SMS has gone up literally 15x since switching from that larger platform to Emotive. Highly recommend If you're a small brand looking to scale up your SMS. It's worth the investment in my eyes
Hi, BHAKTA Spirits. Mariel here from Emotive. Helping brands scale by leveraging our platform and team is at the heart of what we do, and we're happy we can help you achieve that. We appreciate this genuine feedback. Can't wait to see your continued success with us. ๐
July 9, 2024
Emotive is absolutely the best SMS platform that there is. I have tried basically all of them and this has been my favorite. Two-way messaging was essential and their UI is fantastic. Also, they have a great CS team that is always there to help me. I can customize the workflows easily and it integrates so well with Shopify.
Hey, SAMi. Thanks for this awesome feedback! ๐ We're thrilled to hear that our two-way messaging, UI, and customer service team have made a positive impact. It's great to know that our platform and Shopify integration work seamlessly for you. Thanks for being a part of Emotive!
June 25, 2024
Great customer support and customization. Their team helps with creative and copy, which is extremely helpful for lean teams. They are very accessible as well.
Hi, Trina! Thanks for the great feedback! ๐ We're so happy that our customer support and customization meet your needs. It's wonderful to know our help with creative and copy is beneficial for lean teams. We're always here for you.
June 13, 2024
The team at Emotive give an efficient and personalized touch that helps my company reach our customers in a powerful way that drives connection and sales.
Wow. Thanks for sharing your experience! We're happy that our efficient and personalized touch helps The Original Footwear connect with customers and drive sales. We're here to support you every step of the way. Appreciate your trust in Emotive! ๐
June 11, 2024
We have absolutely loved working with SMS. JC has been our contact along with Trish and they both have gone above and beyond to help expand our reach with customers and improve our SMS skills. We appreciate all that theyโve done. JC has also done so much in regards to aiding our SMS practices. He has taught me so much and always has great ideas.
Hi, Olivia J. Thanks for this lovely feedback! Weโre glad to hear that our Emotive team have been so helpful in expanding your reach and improving your SMS skills. Great to know JC's ideas and support have made such a positive impact. We look forward to more success together. ๐