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The reviews for this Shopify App are quite polarized, with some users expressing extreme satisfaction and others reporting negative experiences. Positive themes include excellent customer support from specific team members, noticeable improvements in ROAS (Return on Ad Spend), and ease of use of the app for advertising campaigns. On the other hand, negative themes revolve around issues such as opaque pricing, difficulties in canceling subscriptions, and dissatisfaction with the performance and support received. Some users have also raised concerns about the company's location and billing practices.
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Unfortunately I am not giving 5 stars as they never got back to me when I was trying to resolve and request to follow up . The monthly withdrawal has taken without even my consent. I asked the account manager in whatsApp communication to pause the service but they never help me with that as well . I was away for family reason out of Canada for 7 weeks and in the mean time there was charged on my card .I have requested to follow up to resolve this .
Enchencer kullanmaya başladığımızdan beri reklam bütçemizi daha verimli kullanıyor ve daha iyi sonuçlar alıyoruz. Özellikle Özlem Hanım'ın ilgisi ve desteği için ayrıca teşekkür etmek isterim. Bir sorumuz olsa hızlıca yardımcı oluyor, süreci yakından takip ediyor ve gerçekten işini sahipleniyor. Kendimizi yalnız hissetmediğimiz bir destek süreci yaşıyoruz. Hem Enchencer ekibinden hem de aldığımız sonuçlardan oldukça memnunuz. Tavsiye ederiz.
Enhencer ile çalışmaya başladığımızdan beri daha düşük bütçelerle daha fazla satışlar elde ediyoruz. Hızlı ve uyumlu bir sistem var. Deniz ve Özlem Hanıma ilgi ve alakaları için ayrıca teşekkür ederiz.
Enhencer has been a great addition to our Shopify marketing setup. The platform is easy to use, integrates seamlessly with Meta, and helps us create highly targeted audiences based on real customer data. What we appreciate most is the ability to improve campaign performance through better audience segmentation and retargeting. The onboarding process was straightforward, and the support team has always been responsive and helpful whenever we had questions. A valuable tool for any e-commerce business looking to optimize its advertising performance and improve ROAS.
Hi NooMii! Sending a huge thank you all the way to Germany! We are absolutely thrilled to hear that Enhencer has been such a great addition to your Shopify setup over these past two months. There is nothing sweeter than seeing those smart audience segments and retargeting strategies turn into a real performance boost. Watching your ROAS climb is exactly why we built the platform! We're also so glad to hear that our onboarding was a breeze and that our support team has been right there whenever you needed a hand. We’re incredibly grateful for the recommendation and can't wait to see your campaigns scale even further. Please feel free to reach us anytime you want to look at the next set of metrics or try out a new strategy!
This company is a shell shop. They are not based in America; they are based in Turkey. They deliberately continue to charge your card after you have cancelled the service because they know that you cannot get the funds back. Do your research. They are doing it to hundreds of American businesses. This company is fraudulent and stealing businesses' money. I hope that even one person will see this so that they don't use the service.
Hi Aussie Marching Powder! Sending a huge thank you all the way from our team to yours in the US! Seeing that 5-star rating absolutely brightens our day. We love knowing that we’ve been a reliable partner in your toolkit, helping keep things running smoothly behind the scenes. Our ultimate goal is always to take the stress out of your Facebook Ads and Google Ads so you can focus on building your brand. We’re so incredibly grateful for your long-term trust and support over these past several months. Whenever you want to plan your next big scaling phase, please feel free to reach us anytime!
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