AI Ads on Facebook & Google
Enhencer AI Ads | Facebook Ads & Google Ads for...
Rating
4.4
feedback
141
chart
#2,818
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Nov. 24, 2025
One of the most regrettable business decisions I’ve ever made. Enhencer’s team talked a big game during the sales process — promising that they already had my ideal audience mapped out and could “immediately optimize” my campaigns. The moment the payment went through, that confidence vanished. The sales reps who were so active before? Gone. Completely unreachable. Instead, I was pushed onto junior-level campaign managers who clearly had not taken even a moment to understand my business, my products, or my goals. Can you imagine, their first idea was to launch an ad campaign of creative for Mascara and we are a Skincare not Cosmetics marketplace. Everything felt rushed, generic, and copy-pasted. No strategy. No thought. No effort. In a world where advertising requires skill and precision, what I got felt embarrassingly careless. The entire experience left me confused, frustrated, and honestly shocked at how little value I received for the money and time I invested. The reporting was vague and unhelpful, usually ending with some version of “we need to spend more to see results.” Meanwhile, the results were so minimal they might as well have not existed at all. To make matters worse, when I expressed dissatisfaction, I was met with excuses instead of accountability. No clear answers. No real plan. Just empty reassurances. What went wrong? – Drastically overpromised capabilities – No real understanding of my brand or audience – Recycled, low-effort ad strategies – Reports that felt designed to confuse rather than inform – Results that were nowhere near what any reasonable business would call successful I walked away feeling completely let down — money lost, time wasted, and absolutely nothing to show for it. My honest advice: if you’re considering Enhencer, save yourself the stress and look elsewhere. This was, hands down, one of the most disappointing experiences I’ve had with any marketing tool.
Oct. 21, 2025
بالمختصر مضيعة للوقت والمال بالبداية يوهمونك انهم يستطيعون استهداف العميل الصحيح وبعد البدا تبدا الاعذار ويضعون المشكلة في متجرك وليس منهم
Aug. 18, 2025
We worked for 5+ months together and it was a big waste of time and money. They were never able to surpass our own Lookalike and even Broad targeting audiences. They don't have a close follow up with your account and they will let you spend $450 USD with 0 sales (my usual cost per purchase being around $80 USD), that's how bad they are. You'd be better off just launching campaigns by yourself even if you have 0 knowledge about digital marketing believe me...
We’re sorry you felt this way. But we do want to clarify: we worked together successfully for more than three years, delivering consistent results and growth. Just because performance dipped for a single week does not erase the progress we built over that time. Ups and downs can happen in e-commerce, seasonality, campaign structure, and external factors all play a role. Our goal has always been to maximize performance and keep communication clear, and we’re proud of the results achieved throughout our long partnership. We wish you the best moving forward.
Oct. 3, 2025
This was, without exaggeration, one of the most disappointing business experiences I’ve ever had. I invested thousands of dollars and months of my time, and the results were close to nothing. Instead of clarity, I got confusion. Instead of strategy, I got excuses. Instead of transparency, I got vague reports and wasted ad spend. After the first failure, I even left a review. That’s when one of their team members started calling me repeatedly — spending hours on the phone over several days — asking me to give them a second chance. Against my better judgment, I agreed. Unfortunately, the second attempt ended the same way as the first: wasted budget, wasted time, and nothing close to meaningful results. The problems? – No clear or consistent strategy – Zero understanding of my audience or brand – Reporting that raised more questions than answers(they will be raised in shortly, or put more money to try) – Results so poor they were practically non-existent I walked away frustrated, out money, and out time. My honest opinion: if you value your business and your sanity, do yourself a favor and avoid this app entirely.
May 21, 2025
Waste of Money and Waste of Time. I strongly advise against this application, the people based in Turkey who work on this application are not serious, and they have no experience, do not trust their application, the work behind it is very bad.
April 2, 2025
I prepaid for a year only to have about 2 months of service then they vanished and our store was not performing well at all with their software. The back end setup is not fluid and is cryptic with how it works. Ultimately I gave them a second chance this year, and again had a failure to launch and poor communication. I've tried to get a refund and been promised one for the past 6 weeks with nothing. Don't waste your money.
April 24, 2025
Do not waste your time or money on this company. They are full of empty promises and completely failed to deliver. They claimed they could drive results but barely managed a pathetic 1.1x ROAS far from what was promised. They even offered a money-back guarantee, but of course, when I held them to it after giving them 60 days to perform, they outright refused to refund me. Their lack of accountability and poor performance make them completely untrustworthy. Save yourself the headache and find another solution this one is a total scam. Stay far away.
Feb. 6, 2025
Please don't waste your time or money. We have an ad spend of £100k monthly between meta & google so our account is pretty healthy. ENHENCER promised an uplift in ROAS and also to increase sales by "QUOTE: at least 25%" by week 6. It is week 6 now and I have just cancelled the plan. They had one campaign that was NEVER in the top 3 ROAS of existing campaigns. Their spend was never over £150 per day. Their "AI" is a less good version of META advanced shopping.
Feb. 4, 2025
Real review, 8-figure ecom store here. In our meeting, Enhencer said they would refund any money pro-rated amount if we weren't happy. They charge yearly through Shopify. We aren't happy after roughly 60 days. Enhencer can get an OK roi with a very low spend of $100 or less a day. We usually spend $100K/month. So, it clearly doesn't match our level of need, nor do we feel it would get there in the next 30 days (90-day period for ramp-up). Per our agreement, we contacted Enhencer and got the run-around and no prorated refund as discussed, just replies that we are wrong, etc.. and so on. Again, if you are a smaller brand and can afford a $4,799/year one-time fee and spend sub $300ish/day, then it is probably a good app for you. If you spend more than $500 a day, it can't get a good ROI in our opinion, from what we saw. We hired a new marketing team that is blowing the Enhencer app out of the water and not even comparable on spend, roas and coa.
Jan. 11, 2025
I have already stop your service few month ago, but your company still charge me US$400 every month , I want to complaint and please refund.
Your uninstallation date is 11th January not a few months ago and we have also confirmed with Shopify support that your installation was present during this period. Please note that as per Shopify's policies, subscription payments are processed directly by Shopify for the subscribed months. If you believe there has been an oversight, we recommend reaching out to Shopify's billing support for further clarification.
Dec. 20, 2024
Very poor experience. Was told this would increase ROAS and target correct audiences when in fact it was worse than our own campaign just using advantage plus on meta ads. Do not waste your money. Company based in Turkey. Very keen to get you on board but then say it takes months to see results. Avoid and don’t make the same mistake we did. Completely misled by the product and didn’t do anything it said it would.
Upon further inspection, we can clarify that your ad spending did not meet the recommended amount of 2000 USD per month as it can be transparently seen in our pricing plan. Therefore, the low budget can drastically cause the low ROAS due to high CPM in certain regions. While we appreciate your feedback, we do not condone any racist and prejudiced view based on our location.
June 26, 2024
Terrible results, the campaign they setup shoved 30% of the budget into LLA that did nothing while prospecting failed to deliver anything better than 1.5X and their remarketing failed utterly with 0. Overall we lost hundreds of dollars with this App and their customer service is poor, never replying to any of our messages. You are better off using advnatage+ than wasting money on this app. Not seen even a second of profitability, very disapointing given the claims they make. Additionally they have tried to resolve this by telling me I can have a refund if i remove this review which is a terrible way to do customer service and given that i had setup a meeting with Lara to resolve my complaint about their terrible customer service and poor performance shows they don't communicate with each other. I would have removed or updated this review should the meeting with Lara have actually resulted in a solution... instead im back here telling you all that they are a bit rubbish and you might be better of trying somewhere else. They have failed at everything so far. From results to customer care to communication. Don't waste your time!
It’s important to clarify that the campaign ran for only a few days within the 14-day onboarding period, which primarily focuses on setup and initial testing. Upon further inspection, we can clarify that your ad spending was 10% of what we recommended amount as it can be transparently seen in our pricing plan. Therefore, the low budget can drastically cause low ROAS due to high CPM in certain regions. Given the short timeframe and the relatively small budget allocated (unlike the hundreds of dollars you mentioned), achieving substantial results may not always be realistic, especially in performance-driven marketing strategies that typically require longer optimization cycles. We believe, given enough time and a proper amount of budget the scenario could have been substantially different.
March 20, 2024
it waste my $422, just get an order, their work is very slowly and useless for me .
It's important to note that the full $442 was not solely allocated to AI Ads, but rather a smaller portion was spent on actual campaign efforts. Given the budget constraints, it may not have been possible to achieve the desired outcomes within such a short time frame and with such a small budget. Additionally, achieving sustainable and noticeable results typically requires an investment of at least $1,000–$2,000 to allow for proper optimization and reach just on the meta ads ecosystem.
Jan. 5, 2024
Multiple emails to them without a reply. No audience ever created.
We apologize for the inconvenience you've experienced. It appears that our communication may have missed your inbox, and we regret any oversight. We've sent several emails containing helpful guides and PDFs to assist you in creating your audience. Please check your spam or trash folder, as these valuable resources might be there. We're committed to ensuring you receive the support you need, so feel free to reach out to our support team. We appreciate your patience and understanding.