eBay Importer by Infoshore

Oct. 11, 2024

Dont waste your time or money, no support responces whatsoever once I paid for the app and then the app would only work occasionally which is not great when setting up a shop.. very poor service indeed

Aug. 13, 2024

bad

June 6, 2024

Issues with this app. I requested it import 40000 products. It had so many duplicates and issues. This app should be removed from shopify until it is proven it works. Took nearly 3 weeks for credit on my store and shopify froze my in progress store build. Moving to a more professional platform. Avoid using shopify and eBay importer by infoshore!!!!!!

March 31, 2024

App did not work .. only imported 5 items out of 15000 .. I though with paying for app that I will get items imported faster.. it came up totally different pricing and different than advertised. So I closed the account and uninstalled the app within a day. sent emails many times to support with dead end.. they won't help and telling lies that they already refunded the payment which is not true. total scammers trying to keep your money even you did not use the app.

Oct. 28, 2023

Paid TWICE for importing items from eBay Charged me then blocked me from importing items. Poor customer service as they have no one to call Calling cc co to refund my money

Oct. 3, 2023

If you require the unit price on your products, DO NOT get this app. It does not import the unit price. I have asked them to do it, gave them permission to my store and they changed something in the code, DESPITE the unit price being an option in the product view on shopify. They did not even implement it correctly. After they reverted the changes, they told me they would work on importing the correct thing. That was 1 month ago. They told me numerous times "We are working on it" "I will update you tommorow" (Sometimes didn't even update me the next day and straight up ignored me), but it is still not done. Would have been a lot better if you just said you are not capable of doing it, instead of wasting my time.

Sept. 22, 2023

I'm really starting to wish I hadn't chosen this importer/integration app. I have had nothing but problems with this importer. This app is supposed to integrate your Shopify and eBay stores, removing items from eBay when they sell on Shopify. They have reimported my items and I'm still having this issue. This was the beginning of August, now we are at the end of September. And I still have to manually remove items from eBay. Unfortunately this has led to overselling to no fault of my own. Pankaj reluctantly refunded my last month payment. I paid for a year, so I am stuck for the next 8 months unfortunately.

Sept. 14, 2023

App was great in the beginning, now only imports part of the items descriptions and customer service has not replied to numerous emails. Recently items have not imported after a day or more also. We pay more for faster syncing and priority service but we not sure if this app is being supported anymore. UPDATE: It seems their attempt to fix the upload issue they reverted our entire store back. Now having to re edit all products on our website. Please be aware that they may edit your product listings without your authorisation. They will also not reply to our email about these modifications to our listings.

Aug. 16, 2023

Horrible customer service, we have 2 ebay stores and they need to be reauthorized every day, half of our items dont sync and my emails have been ignored for weeks. waste of time and money

Aug. 16, 2023

The app was good at first, although now it is not updating in real time. The listings from ebay are sometimes taking over 24 hours to import to our shopify store. As someone who posts our products daily on our social media platforms (an rely heavily on our social media following to convert sales) I'm now constantly being hounded by our followers asking where our products are, and why aren't they listed on the website? This is because they ARE NOT being updated to shopify in real time (like promised by the ap). I've reached out to customer service MULTIPLE times and they keep trying to tell me there is nothing wrong and it should only take a few minutes for items to transfer over. This is not true, the items are not transferring over and like I mentioned before, are sometimes taking over 24 full hours to show up on my shopify store. For example, I have over 30 products that were listed at 8 am this morning, its now 12:30 am the next day, over 16 hours later, and they are still NOT listed on my shopify store. If this issue isn't resolved soon, be weary of their promise to offer "real time importing" as that just isn't true.

Aug. 2, 2023

The worst, no one ever contacted me for tech support, I dont believe any of the 5 star ratings, canceling and getting my money back. they can keep their garbage.

Nov. 29, 2022

Does not sync with ebay. Also pictures do not update. .........................................................................

Oct. 3, 2021

constantly stops working.. unreliable at best. Keeps making me look like a fool to my customers...... even this review platform is buggy

April 12, 2021

I paid 15$ and no login possible because that script not allow me to login into ebay.de because I sit in PT, it`s pandemic and work from where you want, just that program not, shit at all but mainly grap the money, - stars I would give you for this behavior

Aug. 1, 2020

Application did not work and I asked for a refund of the amount on the same day and uninstalled it from my store, but today I was charged I think so. absurd the company that does not have a return policy I was completely flattened my score is zero and if I could I would give it a lower grade.

May 3, 2020

This trash app do not work at all for me. I hate this app so much. delete this app. I sent 2 messages to the dev. this app did nothing!!! for me. this app need to be removed from the app store.

Oct. 25, 2019

I did try this app twice , it is a time wasting with a daily troubled app. Each day I lost hours and hours. The good funny part is that support is good with answering fast BUT that's it ... from there starts a rabbit whole or a wild goes chase. If you are an eBay seller with thousands of items RUN ... don't even think twice.

Nov. 3, 2019

Normally they are offering custom template but their support didnt make anything for me.a little deceiving.Be aware

May 5, 2018

Not a good product to use. Way too expensive. Didn't even import products. I wish it would have worked out.

March 1, 2018

WORST APP EVER!!! IMPORTED ALL MY PRODUCTS..I THEN MADE CHANGES TO THE LISTINGS IMAGES, DESCRIPTIONS AND VARIATIONS...NOT LONG AFTER THEY WHERE ALL DELETED!!! ALL THE TIME I SPENT ON SHOPIFY AND THIS APP DELETES IT WITHOUT EVEN ASKING ME!!! AVOID AVOID AVOID!!!! ONTOP OF THIS THERE IS NO WAY TO RECOVER WHAT THEY DELETED!! I SPENT 2 WEEKS ORGANISING EVERYTHING NOW IM BACK TO SQUARE 1!! DO NO USE THIS APP!!