eBay Importer by Infoshore

Jan. 30, 2025

Very helpful with issues that may arise.

July 12, 2024

Works as intended. However, would be nice, if one could search for specific SKU's. Right now, only the article number is shown as SKU.

Sept. 11, 2023

Almost perfect, it can bug out and be slow but overall it does what it says and does it very well. Little to no issues with all the offerings this service provides

Nov. 15, 2023

This is a great product and does what it advertises. Used for several years. Response times for support were quick first couple years, typically under 24 hours. Most common issue I had would be the importer would tell me I'm out of credits/items on my plan even though I was still under the total. It was as if the sync/count got off and each time the support team has to manually reset/update the count to allow more imports (about once a month). However last few months we've noticed major changes in the response times of support and sometimes the app itself is just out completely. When we reach out to support we've encountered 3-5 business day delays where no resolution or response whatsoever, which is strange given the 24/7 eCommerce world. Not sure what is going on internally, but to be candid it's been a major business distruption having to wait so many days to get resolution. There's not really a great alternative/competitor out there, so just forced to endure the long wait times for now. Otherwise it's a great app. Hopefully they can get the support times back to normal. I think 24 hours max is a reasonable expectation.

Dec. 3, 2020

great app to import product from eBay to your Shopify store. However the number of items you can import for each plan is not sufficient

Dec. 8, 2018

Good app for importing eBay listings, would have given 5 star rating but app did not correctly transfer shipping costs based on my shipping criteria.

Nov. 13, 2018

I used this app to transfer more than 1000 ebay listings to shopify. I am very thankfull I didn't have to do it manually. The Support team helped with every question I had and even did some work I couldn't do myself. Communication was pretty slow though, but probably due to different time zones. Keep up the good job!