All reviews

Rating Breakdown

  • 5
    79% (22 ratings)
  • 4
    7% (2 ratings)
  • 3
    7% (2 ratings)
  • 2
    4% (1 ratings)
  • 1
    4% (1 ratings)

Reviews with Text

  • 100% (28)
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5 / 5 Share

April 8, 2021

So far we are loving eShipper! Fulfillment & shipping have been so quick and seamless. We absolutely love working with Sabira. 100% Recommend!

Store

Ally®

Using app

3 months

Total reviews

2

Average rating

4.5

3 / 5 Share

March 9, 2021

Good pricing. Unfortunately their accounting business model does not work with our actual business model.

Using app

About 1 year

Total reviews

1

Average rating

3.0

Developer Reply

We are sorry to hear that you had to deal with several shipping adjustments (additional fees) and understand how frustrating it must be for you. We try our level best to make sure no customer has to go through this but carrier-related adjustments are unfortunately not in our control. As discussed with you earlier, although most of these charges were carrier related & valid, we have refunded several of these payments as we truly value your business and empathize with your situation. Our teams have been constantly working with you to rectify all the issues you have found in your audit report. Please know that your Account Manager as well as our Escalations team continue to be highly involved in the entire process with the carriers as well. We’d greatly appreciate the opportunity to resolve all your issues and hence have requested for a call with you involving our senior management. We are confident to work out a resolution for you with your cooperation.

3 / 5 Share

Jan. 4, 2021

I definitely ran into some issues with this service but mostly it came down to rates quoted not being final shipping rates. Overall, the rates are not competitive with rates you can negotiate yourself. And I really disliked the adjustments made and how they would just 'charge to my card'. Their team did go above and beyond to keep my business though.

Using app

About 1 month

Total reviews

5

Average rating

4.2

5 / 5 Share

June 17, 2020

I've been working with Ahmad Al Abid for over 3 years and he's always responsive and attentive. He helped me reduce shipping cost and integrated my store to the eShipper app which streamlined my shipping process and made my life much easier. After 4 years of working with him and eShipper I can confidently recommend any business owner to work with him and eShipper. The service is great and extremely reliable. I love the app, I should've made the switch from eCommerce long time ago. It all syncs through to eShipper seamlessly.

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2019

This app was highly recommended by Hiba Ali from eshippers. It saves me the hassle of shipping, it saves me time, money and is very handy! Cant go without it!

Using app

9 minutes

Total reviews

5

Average rating

4.8

5 / 5 Share

Dec. 18, 2019

I love being able to show my customers carrier-calculated rates and I think it has increased sales. The rates are accurate so customers are not being overcharged or undercharged. With previous apps I've often had to make up the difference because they were not charged the right amount.

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2019

I use eShipper to ship parcels almost daily. It's worked very well for me and their support is great - I always get a fast response from Syed. Their UPS rates are the best I've found.

Using app

5 minutes

Total reviews

4

Average rating

4.5

5 / 5 Share

Dec. 17, 2019

This app helped us reduce our shipping cost by over 50% and made it easier for us to export to the USA. Amazing rates, great customer service. Highly recommend!

Using app

5 months

Total reviews

1

Average rating

5.0