eShipper
Simplifying Shipping, Powering Your Brand’s Success.
Rating
3.8
feedback
36
chart
#1,758
All reviews
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March 9, 2021
Good pricing. Unfortunately their accounting business model does not work with our actual business model.
We are sorry to hear that you had to deal with several shipping adjustments (additional fees) and understand how frustrating it must be for you. We try our level best to make sure no customer has to go through this but carrier-related adjustments are unfortunately not in our control. As discussed with you earlier, although most of these charges were carrier related & valid, we have refunded several of these payments as we truly value your business and empathize with your situation. Our teams have been constantly working with you to rectify all the issues you have found in your audit report. Please know that your Account Manager as well as our Escalations team continue to be highly involved in the entire process with the carriers as well. We’d greatly appreciate the opportunity to resolve all your issues and hence have requested for a call with you involving our senior management. We are confident to work out a resolution for you with your cooperation.
Jan. 4, 2021
I definitely ran into some issues with this service but mostly it came down to rates quoted not being final shipping rates. Overall, the rates are not competitive with rates you can negotiate yourself. And I really disliked the adjustments made and how they would just 'charge to my card'. Their team did go above and beyond to keep my business though.
June 17, 2020
I've been working with Ahmad Al Abid for over 3 years and he's always responsive and attentive. He helped me reduce shipping cost and integrated my store to the eShipper app which streamlined my shipping process and made my life much easier. After 4 years of working with him and eShipper I can confidently recommend any business owner to work with him and eShipper. The service is great and extremely reliable. I love the app, I should've made the switch from eCommerce long time ago. It all syncs through to eShipper seamlessly.
May 11, 2020
Did not integrate very well with Shopify. Created all kinds of headaches for us despite their timely customer service. Loss money on mismatched shipping rates. Deleting app today!
Jan. 24, 2020
Great app that integrates my site to my stock at EShipper without me touching a thing. I am really happy with how EShipper is trying to make the lives of their clients easier. Thanks Ahmad and team for all your help.
Jan. 13, 2020
I had some communication and trust issues with the assigned young and fearless "account manager", but Imtiaz (his boss) was involved in the case immediately and resolved it professionally and respectfully. Honestly, it is a good platform. We've worked with more than 5 similar shipping service providers and eShipper is one of the best for seamless integration with Shopify. The most competitive pricing that we've noticed are UPS and DHL in many cases, and even Purolator once in a while. Overall I would recommend the service. It's definitely worth trying. Such a shame that it could have been a 5-star.
Dec. 19, 2019
E-shipper has been a game changer for us! The cheapest shipping rates (Canada Post, UPS and Purolator) out there and their team is a JOY to work with. Their API also makes it really easy to buy postage since it removes all of the manual data entry and auto sends tracking numbers into Shopify. Can't imagine running our business without it!
Dec. 19, 2019
Customer support has been excellent and I am saving money shipping through eShipper! Quite impressed overall.
Dec. 19, 2019
Awesome customer service and awesome people to work with. Imtiyaz and Zahers are truly helpful everytime. Very user friendly app. Takes away the extra leg work to key in customer credentials while preparing shipping labels. Good discounted shipping rates. Highly recommended
Dec. 18, 2019
This app was highly recommended by Hiba Ali from eshippers. It saves me the hassle of shipping, it saves me time, money and is very handy! Cant go without it!
Dec. 18, 2019
I love being able to show my customers carrier-calculated rates and I think it has increased sales. The rates are accurate so customers are not being overcharged or undercharged. With previous apps I've often had to make up the difference because they were not charged the right amount.
Dec. 18, 2019
I use eShipper to ship parcels almost daily. It's worked very well for me and their support is great - I always get a fast response from Syed. Their UPS rates are the best I've found.
Dec. 18, 2019
I used the eshipper app with their fulfilment service and it works beautifully. Dushant the account manager helped us with everything not to mention their fulfilment services are the best prices available as well as the discounted shipping rates through the app. everything working beautifully.
Dec. 17, 2019
eShipper is a great platform for discounted shipping rates. It connects easily with Shopify and pulls in orders onto their platform and labels created with a few clicks. I've got 30-40% lower rates than the Shopify shipping rates and the best thing is you are not limited to Canada Post. You save time and money with eShipper.
Dec. 17, 2019
This app helped us reduce our shipping cost by over 50% and made it easier for us to export to the USA. Amazing rates, great customer service. Highly recommend!
Dec. 16, 2019
Easy to set up, great rates and excellent service. I was able to download the app and start shipping the same day. Within 24 hours, a dedicated rep phoned me to on board and get me started.