All reviews

Rating Breakdown

  • 5
    97% (355 ratings)
  • 4
    3% (10 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 84% (308)
Review RSS Feed Review RSS Feed

1 / 5 Share

Sept. 9, 2025

Absolutely devastated! I spend days working on my rewards program with customising it to my store. They have issues in the app where any changes you make with adding custom images and removing/adding sections don't update on the store. I contacted support and they advised that you have delete and readd the block for it to update. The support person had access to my store and when I got back from dinner they had deleted all my days' work of customising my page and I don't remember everything I did as it isn't an easy app to navigate. They didn't create a copy of the store so I have lost everything and have to redo it all again. Gutted!

Using app

22 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback, and sorry for your experience. We understand how frustrating this has been. Our team has fixed the issue, and the app should now work correctly. We’ve reached out via email a few times but have not heard back - please respond to let us know if everything is working well or if you need further help. We’re here to support you! Zydrunas

5 / 5 Share

Sept. 7, 2025

One of the best apps, if not the best. Very easy to use and set up. I've been looking for this for the longest.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2025

Easy and great application. Now I can reward my customers with points and discounts based on VIP levels. I had some questions that needs some explanations and clarification, Sebastian was there to answer them all. He made my job easier because of his support. Thanks a lot.

Using app

5 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Great app! We’re very happy with Essential Loyalty. Installation was super easy and setup took just a few minutes, with no technical hassle. The app makes it simple to create points and rewards programs, which has helped us boost customer loyalty and increase repeat purchases. The support team is also very responsive and helpful whenever needed. Highly recommended for any store looking to strengthen customer relationships and grow sales!

Store

BeShoes

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Epic, the UX is perfection also!

Using app

5 days

Total reviews

29

Average rating

4.4

5 / 5 Share

Sept. 2, 2025

Sehr gute App. Sie erfüllt alle Kriterien eines Loyalt Reward Programms nach denen wir gesucht haben.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2025

Best loyalty app there is! Does everything the competitor does but for no cost! Love it and highly recommend!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

Using app

35 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

Very intuitive app, very easy to use and customize. I had one tiny question and Jemuel was super helpful and got back to me very fast. So far so great!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

Everything is working just fine. Thanks Team <3

Using app

1 day

Total reviews

5

Average rating

4.2

5 / 5 Share

Aug. 26, 2025

Ottima applicazione per fidelizzare i clienti. Facile da attivare.

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Currently I have been looking for a Loyalty and Rewards Program for our online shop. This app is excellent! 100% Recommended. The admin app panel are easy to navigate and is fully customizable to include you can add you own custom icons. Don't waste your time looking else where like I did. This is the best app for loyalty and rewards Program available.

Using app

About 23 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

I love all of the options included with this rewards program. It's easy to use and I highly recommend it. I've used several programs and this one is my favorite!

Store

Zaradee

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

The team and support is doing a great job! They are supportive and fast on replies. Essential Apps providing nice functionalities to set up easily with high customization. Thank you!

Store

Sossu

Using app

40 minutes

Total reviews

6

Average rating

4.5

5 / 5 Share

Aug. 24, 2025

Excellent

Using app

5 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 23, 2025

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 23, 2025

Good!

Store

tigerty

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 22, 2025

Impressive! The app has exactly the features I need, and the customer service is top-notch. They replied and solved my issue within minutes. Highly recommended!

Using app

About 16 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 21, 2025

We’ve had an excellent experience with Essential Loyalty. The platform is easy to set up, very intuitive for both our team and our customers, and the features are exactly what we needed to run a professional loyalty and VIP program. The ability to customize tiers, rewards, and promotions has given us great flexibility. Their customer support is also outstanding – responsive, helpful, and quick to resolve any questions. Highly recommend to any business looking for a reliable and effective loyalty solution!

Using app

About 20 hours

Total reviews

4

Average rating

5.0