All reviews

Rating Breakdown

  • 5
    98% (412 ratings)
  • 4
    2% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 83% (350)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 3, 2025

This app is truly a great solution for implementing a loyalty and rewards program on Shopify. Right out of the box, Essential Loyalty & Rewards Program works flawlessly, proving to be intuitive and highly effective at driving repeat business. What truly sets this app apart, however, is the world-class customer support. I recently had to migrate from another loyalty platform, and a team member was instrumental in making the transition seamless and painless. That level of hands-on help and dedication is incredibly rare and greatly appreciated. The app is already great, but to make it the absolute best on the market, I have a few suggestions for future features that I believe would significantly enhance customer motivation and conversion: Point Expiration Feature: Implementing a points expiration period would be a powerful tool for encouraging immediate action, motivating customers to place a follow-up order before their earned points lapse. In-Cart/Checkout Redemption Widget: A visible, interactive widget during the cart or checkout process, showing a customer's current point balance and allowing for direct redemption, would be a huge incentive to complete the purchase right then and there. This app is highly recommended for building strong customer loyalty. I initially rated this 4 stars while awaiting these enhancements, but the incredible support team reached out personally to confirm that Point Expiration is already on their development roadmap and In-Cart Redemption is actively being discussed and planned. This proactive communication and commitment from the developers is outstanding. Based on the exceptional customer service and the clear plan for future enhancements, I'm confidently updating my rating to 5 stars. It's an essential addition to any Shopify store!

Store

Palkhi Fashion

Using app

3 months

5 / 5 Share

Nov. 2, 2025

easy set up

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Northrnr

Using app

14 minutes

5 / 5 Share

Nov. 1, 2025

Just started using this the set up is simple and it has so much to offer. I’ve used other apps and certain features that where related to our brand weren’t available or customized options. This is all in one. And prompt customer service in the support messager

Store

FREYA’S CLOSET

Using app

6 days

5 / 5 Share

Nov. 1, 2025

Ive needed some help with some really simple issues (simple because i just hadn't read the instructions properly) and not once was i made to fee like and idiot. Responses cam very quickly and were super helpful.

Store

Muntjac Trading

Using app

9 days

5 / 5 Share

Nov. 1, 2025

Store

Seedpoppers

Using app

3 months

5 / 5 Share

Nov. 1, 2025

Love it, so easy to set up and some really great customizable features

Store

Horse Trader

Using app

44 minutes

5 / 5 Share

Oct. 30, 2025

Essential Loyalty has been a game-changer for our Shopify store. The support from Matas was outstanding—he handled all our requests, including custom code adjustments for styling, quickly and efficiently. Highly recommend for anyone looking for a flexible and responsive loyalty solution.

Store

GATE

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 19, 2026

We’ve been using this app for a few weeks now, and it has been working well for our needs.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

Awesome. They made it easy for me to reward customers for supporting my business

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

Loved how smooth it was to setup, and how everything is very user-friendly. I just started using it for our shop, but looking forward to see the real impact of this app soon.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

Just added to my website, very easy to set up and I can't wait to receive feedback from my customers

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2026

Great app

Store

Evitas

Using app

3 months

Total reviews

15

Average rating

4.9

5 / 5 Share

Oct. 26, 2025

Bra app – användarvänlig lösning och smidig integration med Shopify.

Using app

4 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Oct. 26, 2025

Love it

Using app

About 2 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 26, 2025

Works fine. Great customer service.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

We’re extremely happy with the Essential Loyalty Program Rewards app! Everything works perfectly and it’s very easy to use — both for us and our customers. The interface is intuitive, setup was simple, and it fits seamlessly into our Shopify store. What really stands out is their amazing support team — they respond within minutes and always help quickly and efficiently. Truly one of the best apps we’ve used on Shopify. Highly recommended!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

So far, so good! Easy to set up and excellent customer support.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

Perfect

Store

MeFree

Using app

About 2 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Oct. 23, 2025

This app is absolutely amazing! It helps increave my AOV. Features are seamlessly automated. Great job!

Using app

14 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

It’s fun and a great way to stay connected with my customers. I’ve only just started using it but I’ve had more activity on it then any other app.

Using app

About 1 month

Total reviews

2

Average rating

5.0