Essent Preorder Back in Stock
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Excellent, professional, kind & quick customer service!
FACIL DE USAR Y PERMITE HACER MAS VENTAS
We've been using Essential Pre-Order for quite some time now, and it's been really helpful for a made-to-order brand like ours. The app works well, and is easy to manage. The support team is responsive, and go the extra mile to resolve any issues. Highly recommended.
Thank you for your review! We’re delighted to hear Essential Pre-Order has been a valuable tool for your store and that you’ve found it easy to manage over time. It’s also wonderful to know our support team has been responsive whenever assistance was needed. We truly appreciate your recommendation and continued support! Samuel
I love using ESSENTIAL products (PreOrder/Upsell/Countdown Timer). They are all easy to use, cost effective and they work! As an additional benefit the guys at ESSENTIAL are very responsive and will provide guidance when required. But mostly, the apps are very logical and easy to apply to your Shopify website.
Thank you for your review! We’re glad to hear you’re enjoying our apps and finding them easy to use, effective, and a great fit for your Shopify store. We put a lot of effort into making our products intuitive while providing the features merchants need to grow their businesses. It’s also wonderful to know our team has been able to provide helpful guidance whenever needed. We truly appreciate your continued support and kind words! Samuel
Excellent support within minutes of starting the chat. Thanks to Sebastion for quickly and efficiently solving my question.
Thank you for your review! We’re really glad to hear you received quick and efficient support. Sebastian will be happy to know he was able to provide a great experience. We truly appreciate your support! Samuel
love this app and the updates that's coming with it. As a small store growing it really help me a lot
Thank you for your review! We’re so happy to hear you’re enjoying the app and to know the app is helping your store as it continues to grow. We truly appreciate your support! Samuel
★★★★☆ Rocky start, but the team fixed everything and made it right I'll be honest about the full experience. The app went live on my store with several bugs over a few days: the pre-order button reverted to "Add to cart" on variant change, discounts didn't show, translations failed, fonts were off, and at one point prices disappeared entirely on multi-variant products — which briefly cost me sales during an active campaign. In the early going, each fix tended to surface a new issue, which was frustrating. That said, the support team did not give up. They worked through every single problem with me, and in the end all of it was resolved: prices now display correctly on variant products, the collection-card discount matches the pre-order state, fonts are consistent, and translations work. They also offered me their Founder plan as compensation for the time it took. So: a bumpy start, but a team that genuinely sees things through and stands behind their product. If these issues had been caught before release it would be a clean 5 stars — but given how seriously and persistently they handled it, I'm comfortable recommending the app. My one tip: pilot it on a single product first, especially if you sell multi-variant items.
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