Essent Preorder Back in Stock
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★★★★☆ Rocky start, but the team fixed everything and made it right I'll be honest about the full experience. The app went live on my store with several bugs over a few days: the pre-order button reverted to "Add to cart" on variant change, discounts didn't show, translations failed, fonts were off, and at one point prices disappeared entirely on multi-variant products — which briefly cost me sales during an active campaign. In the early going, each fix tended to surface a new issue, which was frustrating. That said, the support team did not give up. They worked through every single problem with me, and in the end all of it was resolved: prices now display correctly on variant products, the collection-card discount matches the pre-order state, fonts are consistent, and translations work. They also offered me their Founder plan as compensation for the time it took. So: a bumpy start, but a team that genuinely sees things through and stands behind their product. If these issues had been caught before release it would be a clean 5 stars — but given how seriously and persistently they handled it, I'm comfortable recommending the app. My one tip: pilot it on a single product first, especially if you sell multi-variant items.
Great app. Very smooth integration and functionality
un poco complicad de entender pero las veo perfectas, ahora aver si vendo. muchas gracias
Desde el inicio nos ayudado mucho con las preventas, hemos probado varias y por mucho esta es la mejor.
¡Gracias por tu reseña! Nos alegra mucho saber que la app les está siendo útil y que ha tenido un impacto positivo en su tienda. Comentarios como el suyo nos motivan a seguir mejorando y ofreciendo la mejor experiencia posible. ¡Agradecemos mucho su apoyo! Samuel
Great app for setting pre-orders, very responsive helpline, and really liked their new pre-order widgets.
Thank you for your review! We’re really happy to hear you’re enjoying the app and the new pre-order widgets. It’s also great to know you’ve had a positive experience with our support team. We truly appreciate your support! Samuel
Great app with many opportunities. Great and fast service! Can highly recommend it. Special thanks to Matas and Ana.
Thank you for your review! We’re really happy to hear you’re enjoying the app and its features. It’s also great to know you had a fast and positive experience with our support team. Matas and Ana will both appreciate your kind words. We truly appreciate your recommendation and support! Samuel
Great customer support - and while I believe there is room for improvement with some features, I feel it accomplishes the most important aspects of preorder campaigns very effectively with good UI.
Thank you for your review! We’re glad to hear the app is helping you run your preorder campaigns effectively and that you’re enjoying the overall UI experience. We also appreciate your honest feedback about potential improvements. Insights like these help us continue evolving the app. We truly appreciate your support! Samuel
I had some difficulties with the badge design in my store, but the support team did an outstanding job. They helped improve the badge design very quickly and were always available to assist.
Thank you for your review! We’re glad our support team could help you improve the badge design quickly and that everything is now working as expected. It’s great to know you had a smooth and responsive support experience. We truly appreciate your support! Samuel
Quite a useful app. Set up and see effects in minutes. Wendyle has helped me on set up questions. Recommend.
Thank you for your review! We’re glad to hear you were able to get everything set up quickly and start seeing results right away. It’s also great to know Wendyle could help answer your setup questions. We truly appreciate your recommendation and support! Samuel
Tutto perfetto, fino ad oggi ha sempre funzionato bene, è molto intuitiva
Grazie per la tua recensione! Ci fa molto piacere sapere che l’app stia funzionando bene per il tuo negozio e che la trovi intuitiva da utilizzare. Feedback come il tuo ci motivano a continuare a migliorare. Apprezziamo davvero il tuo supporto! Samuel
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