Essent Preorder Back in Stock
All reviews
I have used this app a couple of times and have found it really useful, and the support - to the limited extent I have needed it - has been prompt and helpful and available. This is great. As a small business with non-standard, curated inventory from small batch suppliers, I need to be able to take pre-orders and to be able to notify people when the item they want is back in stock, since I am often not entirely certain of when goods will arrive. The Essential Preorder product is the perfect solution for this. I don't need this app all the time, nor for all products. So, being able to configure it to my circumstances for specific products at specific times is really helpful. For the rare circumstance where I need to apply a pre-order option to all products (say, I am taking a vacation), this helps the store remain in business online with customers being informed that their order will ship in X days (when we're back). So, it's a perfect little helper, and priced fairly for my small scale.
Thank you for your review! We’re so glad to hear the app has been such a helpful fit for your business. It’s wonderful to know the flexibility to enable pre-orders and back-in-stock notifications only when needed has made it easier to manage your unique inventory and keep your customers informed. We're also happy to hear our support team has been there whenever you needed assistance. We truly appreciate your thoughtful feedback and support! Samuel
Excellent app and outstanding customer support. The support team was incredibly helpful in resolving an issue I encountered. Responses were always fast, friendly, and professional, and it was clear they genuinely cared about finding the right solution. The problem was resolved quickly, and the overall support experience was excellent. Highly recommended!
Thank you for your review! We’re so glad to hear our team could quickly resolve the issue and make the process smooth for you. Providing fast, friendly, and effective support is something we always strive for, so it’s wonderful to know that was your experience. We truly appreciate your recommendation and support! Samuel
Straightforward app. Been using it for about a month, no trouble at all even when updating the theme. I did however encounter an issue where the pre-order button wasn't showing when I published a specific campaign but the team (shoutout to Matas) was very quick to troubleshoot and fix. Would definitely recommend!
Thank you for your review! We’re so glad to hear the app has been working well for your store. Matas will be happy to hear your kind words, and it’s great to know our team could quickly resolve the issue and get everything back on track. We truly appreciate your recommendation and support! Samuel
Was not happy with the customization options, needed something setup this afternoon. They did not have quick support. Edit: They reached out and were able to fix the things I had issues with. They are actually pretty good once they start helping.
Really user friendly and looks great within the online experience.
The best app for automating sales through pre-orders and back-to-stock notifications. It has many features and is easy to use. Their support team is wonderful; they genuinely care about resolving your concerns and are open to your suggestions. Bryan and Shammer were very kind and addressed a really big need for my online store. I didn't think they would be able to solve my problem in a single day, but they did. Highly recommended. Congratulations to their team!
Thank you for your review! We’re so glad to hear the app has been a valuable addition to your store. Bryan and Shammer will be happy to hear your kind words, and it’s wonderful to know our team could quickly provide the solution you needed. We truly appreciate your recommendation and support! Samuel
Very clean app with no confusion or unnecessary fluff! Super happy with the install on the store.
This app is fantastic and has become an amazing tool for our business. It works seamlessly and continues to meet our needs exceptionally well. The team, especially Matas and Shammer, are always incredibly helpful whenever we need small adjustments or updates made. They are responsive, professional, and always quick to assist, making the whole experience even better. We couldn’t be happier with the support and service we receive.
Thank you for your review! We’re so glad to hear the app has been a great fit for your business. It’s also wonderful to know Matas and Shammer have been able to provide the support you needed and make your experience even better. We truly appreciate your kind words and continued support! Samuel
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