Rating

4.8

feedback

364

Reviews

chart

#210

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    12%
  • Less than a month
    25%
  • Less than a year
    43%
  • More than a year
    15%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the good support provided by the team. Many users highlighted the quick setup process and the helpfulness of the support team, especially mentioning specific team members like Jay and Samta. The app itself was commended for its functionality in displaying estimated delivery times and the ease of customization. Users appreciated the responsiveness of the support team in addressing their needs and customizing the app to suit their requirements. However, there were a few users who found the setup process challenging, particularly in terms of excluding certain products or features that required upgrading to a higher plan.

Highlights

Positive feedback on the good support and quick setup process
App functionality in displaying estimated delivery times and customization options
Praise for specific support team members like Jay and Samta
Responsive support team in addressing user needs and customizations
Challenges faced by some users in the setup process and limitations requiring higher plan upgrades

Rating Breakdown

  • 5
    91% (330 ratings)
  • 4
    5% (18 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (4 ratings)
  • 1
    3% (11 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 16, 2025

Very helpful team, quick to respond. Great app that is simple to use.

Using app

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Total reviews

3

Average rating

5.0

5 / 5 Share

April 15, 2025

Excellent customer service! My issue was resolved quickly, and they were very helpful throughout the process. It’s clear that they truly care about their users. Special thanks to Jay for the fast and professional assistance – it was a pleasure communicating with him. Thank you for the support, I can highly recommend this team!

Using app

--

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! 🌟 We're thrilled to hear that your issue was resolved quickly and that Jay was able to assist you so efficiently. Your kind words and recommendation mean a lot to our team. We're always here to help whenever you need us!

5 / 5 Share

April 15, 2025

This app is great. Provides great info to customers regarding shipping times and is completely customizable for your needs. Support is great too.

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 🙌 We’re glad to hear the app is helping you provide clear shipping info to your customers and that you found the customization useful. Our support team is always here whenever you need us!

5 / 5 Share

April 15, 2025

I would recommend this app to others due to the ease of use as well as their extremely helpful customer service! They assisted me with an issue I had and it was fixed within minutes!

Store

Trentik

Using app

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Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review and recommendation! 😊 We’re thrilled to hear you found the app easy to use and had a great experience with our support team. Fixing your issue quickly is exactly what we aim for! If you ever need anything else, we’re always here to help.

5 / 5 Share

April 15, 2025

I am really happy with the support provided, they are really very responsive. They listen to you and find any problem in no time. I am really satisfied with the support! I recommend

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and 5-star review! 🌟 We’re so happy to hear that you’re satisfied with our support. Listening to our users and resolving their issues quickly is exactly what we aim for. 😊 Your recommendation truly means a lot to us! If you ever need any further assistance, we’re just a message away.

All reviews

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