Rating

4.8

feedback

331

Reviews

chart

#151

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    9%
  • Less than a month
    26%
  • Less than a year
    46%
  • More than a year
    16%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent support provided by the team. Customers highlight the quick responses, personalized assistance, and willingness of the support team to go above and beyond to help with any issues or customizations. The app is commended for its user-friendly interface, seamless integration, and multiple customizable features that enhance the overall functionality of Shopify stores. Users appreciate the app's ability to display estimated delivery dates, improve customer trust, and streamline the ordering process. However, there is a minor downside mentioned regarding the text snippets not adjusting in checkout when offering multiple delivery options, indicating a need for improvement in this area.

Highlights

Excellent customer support and quick responses
User-friendly interface and seamless integration
Customizable features and enhanced functionality
Minor issue with text snippets in checkout
Improved customer trust and streamlined ordering process

Rating Breakdown

  • 5
    90% (297 ratings)
  • 4
    5% (18 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    3% (11 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 31, 2025

Great customer service. They respond very quickly and are helpful with anything you need.

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 24, 2025

This is an amazing app! It gives transparency to your customers when it comes to lead times and handling times which is great. The support is also phenomenal, they are always online at the end of the chat to help and support. Cannot rate this highly enough.

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! 🌟 We're thrilled to hear that our app has brought transparency to your customer experience and met your expectations for lead and handling times. Your kind words about our support team mean the world to us! We're always here to help and ensure you have the best experience possible. If there's anything else we can assist you with, don’t hesitate to reach out. Thanks again for your support and trust! 😊

5 / 5 Share

Jan. 24, 2025

Excellente application, un support à l'écoute et hyper réactif. Une app presque indispensable pour informer à nos clients les délais de livraison en fonction de plusieurs paramètres. Nous recommandons à 100% ! Merci Drashti pour son implication dans le développement d'option supplémentaires pour notre boutique.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review and recommendation! 🌟 We're thrilled to hear that you found our application helpful and our support team responsive. Your kind words motivate us to keep delivering the best experience. A special shoutout to Drashti for going the extra mile in assisting with additional options for your store—I'll make sure to share your appreciation with her. If you ever need further assistance or have any suggestions, don’t hesitate to reach out. We’re always here to help! 😊

5 / 5 Share

Jan. 22, 2025

Using app

20 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! If you need anything else or have any questions, don't hesitate to reach out. We're here to help!

1 / 5 Share

Jan. 21, 2025

Significantly higher prices for Shopify Plus stores and it doesn't advertise this anywhere. Very misleading.

Using app

32 minutes

Total reviews

1

Average rating

1.0

Developer Reply

We regret pricing didn't fit your business. Our pricing is thoughtfully designed to cater to businesses of all sizes, offering competitive rates and value. Shopify Plus plans are slightly higher due to the advanced features and support needed for larger-scale operations. Most of our existing shopify plus customers are finding a great value through app functionality by solving unique buying psychology problem. We are happy to assist if you interested in give it one more try. Our exclusive animated ETA widgets has played well in increasing shopping experience for many enterprise brands Also, We prioritise transparency by displaying all pricing options clearly upon app activation, ensuring merchants can make informed decisions.

All reviews

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