Estimated Delivery Date ‑ ETA
EDD | ETA | Delivery Estimator | Shipping Time |...
Rating
4.9
feedback
314
chart
#325
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Sept. 19, 2025
This is an early review, so more time is needed for me to make a clear decision on overall rating. Customer service is fast and helpful. The animated visual delivery timelines look great. Customisation can be a bit limited such as adjusting icon sizes and colours and you have to get their team to adjust this for you, which they can do quickly.
Thank you so much for taking the time to share your early experience with our app ⭐. We truly appreciate your honest feedback and are glad to hear that our customer service team was able to assist you quickly 🙌. It’s also wonderful to know that you’re enjoying the animated delivery timelines — we’ve put a lot of thought into making them visually engaging and user-friendly 🎉. We understand your point regarding customization options like icon sizes and colors. While our team is always happy to make these adjustments on your behalf (and we aim to do so as quickly as possible), we’re continuously working on expanding the self-service customization features to give you even more flexibility 🔧✨. Your feedback is invaluable as it helps us identify areas where we can improve and deliver a smoother, more tailored experience. Please don’t hesitate to reach out if you have any additional requests or ideas — we’re always here to support you and make sure the app fits perfectly with your store’s needs 💙. Thanks again for your thoughtful review — we look forward to growing with you and earning a solid 5-star rating over time 🌟.
Sept. 2, 2025
I liked there are o lot of settings for customization. Small tip to improve: add a title field for rules to make rule table more user friendly as when there are a lot of rules it's quite easy to get lost. Special thanks to Priyanka from the support team for helping us quickly with SVG icons. Her response was fast, supportive, and professional, and she went the extra mile to ensure everything worked perfectly. Her friendly approach and clear guidance made the whole process much easier.
Thank you so much for your valuable feedback ✨ We’re glad to hear you found the customization options helpful, and we truly appreciate your suggestion about adding a title field for rules – that’s a great idea and our team will take it into consideration for future improvements 🙌 A special thanks for recognizing Priyanka 🌟 We’re delighted to know she could assist you quickly and make the setup smoother. Your kind words mean a lot to our team 💙
April 25, 2025
We were using another Estimated Delivery app for over a year when, suddently it stopped displaying in the shopping cart. After contacting their support, we were informed there was nothing they could do and recommended we find another estimated delivery app. That's when we found SB Estimated Delivery Date ETA. We were having some problems getting this app to display the way we wanted it to in the shopping cart, so we reached out to their support team. The SB support team did what we asked them to do and the Estimate Delivery Date is displaying perfectly! The only reason we are giving this app 4 stars instead of 5 stars is the face that if a customer edits their product after adding to the cart, when they return to the cart, the Estimated Delivery Date is not showing. SB support said it has to do with the app we are using for product personalization. We are reaching out to that app to see if they can address the problem. We would recommend this app to anyone looking for a great estimated delivery app.
Thank you so much for taking the time to share your detailed feedback! We’re thrilled to hear that you’re happy with how the Estimated Delivery Date is now displaying and that our support team could assist you in getting everything set up the way you needed. We truly appreciate your understanding regarding the cart update issue caused by the personalization app. We’re always here to support you and are happy to collaborate with your personalization app provider if needed to find a solution. Thank you again for recommending our app — it really means a lot to us! 🙏 If there's anything more we can do to help improve your experience even further, please feel free to reach out anytime.
Jan. 21, 2025
great app
We are happy receiving positive review & will try hard to attract 5 star in coming future. Every feedback is invaluable to us to get better! 😊
Oct. 22, 2024
The support tried their best to solve my issues and patiently providing solutions until it is fixed.
Thank you so much for your review! We're glad to hear that our support team was able to assist you and provide the solutions you needed. If there's anything else we can help with to make your experience even better, feel free to reach out! We're always here to help.
June 1, 2023
Two updates in this review – 1 update after initial installation, and 1 after the issues I experienced were corrected. Update 1: This app on the surface appeared perfect for my needs. And to save 17% on the price, I purchased the annual plan at $79.99. Sadly, since installed on May 14th, I’m still not able to use it. Issue 1: May 15th: Tried to add a product specific message however no products would load when selecting the relevant Collection the products were part of. Raised a support ticket on May 15 and happily it was resolved the next day. However, I’m a little amazed at how such a common item such as a “collection” could possibly be an issue for this app out of the box. Issue 2: May 20th. Cannot even view the app – just a blank screen when it is selected from Shopify > Apps. Raised support ticket on May 20th. On May 23rd was advised “We apologize for the inconvenience you have faced. We’re very sorry. We will take care of the “issue” on top priority for you. Please hold patience with us.” May 25th, asked for an update on this top priory tissue. So, after almost 2 weeks (post app installation) I was not able to use it and only received an update after the day after this review was posted. Updated 2: On May 26th Support team contacted me and corrected the Issue 2 that was raised on May 20th . After giving them store access Issue 2 was corrected. Then after an uninstall and reinstall the app began to load again….but…..Issue 1 was now back and I could not find any collections in the “product specific message” section. After alerting their support team it was rectified within 24 hours. But again, I’m a little amazed at how such a common item such as a “collection” could possibly be an issue for this app out of the box (and also after it was previously corrected). Now, all that being said, the app has worked flawlessly since. It took a while and support did fix finally the issues after a bit of prodding on my behalf. Would I recommend it ? YES. But, be aware that from my experience so far the support are not as attentive as other apps I have used.
Thank you for sharing your detailed feedback and providing updates on your experience with our app. We sincerely apologize for the initial issues you encountered after installation and the delay in resolving them. Your feedback is extremely valuable to us as we strive to provide the best user experience. We appreciate your patience and cooperation in working with our support team to address the challenges you faced. We understand the frustration caused by the issues related to product messages and collections, and we have taken note of your concerns to further enhance our app's functionality. We're glad to hear that since the issues were resolved, the app has been working flawlessly for you. We are committed to continuously improving our support services based on customer feedback, and we will ensure that we are more attentive and responsive in the future. Thank you for recommending our app despite the initial difficulties. We value your trust and look forward to serving you with even better support and features in the future.
May 11, 2023
All apps in Shopify can be a pain most times. Although they normally do what you need them to do, there is always a handoff. Element might not sit right on the page, fonts wrong, doesn't update, crashes. These are issues we all have to deal with. This is why it's super important to use an app developer that makes themselves readily available to always help fix these little issues and bugs. And that is something i found with this app. developers were always responsive to any problems i had through a very quick and helpful WhatsApp group. No emails, no waiting days and days for answers. Very happy with the level of support offered.
I wanted to take a moment to express my gratitude for your kind words and positive review. Your feedback means a lot to me, and I'm thrilled to hear that you had a great experience with the product. It's always wonderful to receive positive feedback, and it motivates me to continue delivering excellent service to all our customers. Your review helps other potential customers feel confident in choosing us, and it's truly appreciated.
July 27, 2022
The app is very helpful to show out estimated delivery dates that update day by day. Had a few problems with load time and formatting across general and specific messages but got in touch with their live chat and they had it sorted there and then. Also added in formatting requests. Lovely and helpful, thank you.
April 7, 2022
It suddenly does not show up, but the customer service contacts me and solve the issue. it is ok now.
Thanks for your trust in us and for your patience. There were some technical issues on the server & that affect app performance. We’re looking forward to making your experience even better in the future :)
Jan. 20, 2022
I used the app to help give better delivery date range forecasts to customers. I found it easy to setup and worked well. I would like the ability to select by vendor but otherwise it works well.
March 24, 2021
I took the basic plan and it is a good simple solution. The support too was prompt and good. I will recommend this app to others.
Feb. 1, 2021
Hey , The customer supports was really helpful with some custimazations ! But I think they should insert these custimazations in the app as a standard feature.
July 14, 2023
Great App. One of the most remarkable aspects of this app is its ability to show accurate estimated delivery dates that update on a daily basis. While I did encounter a few issues with load time and formatting across general and specific messages initially, I was impressed by the prompt and efficient assistance I received from your live chat support. The support agent I interacted with swiftly resolved the problems I encountered and even accommodated my formatting requests.
Hey, JANYAS CLOSET We surely hear your opinion here. We are focused on features which can be helpful to all the merchants but at the same time, we are happy to help you out with custom feature which demands customisation cost. We will surely look back & see If we can turn your request into a feature Thanks for the positive review :)