Rating

4.9

feedback

244

Reviews

chart

#194

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    18%
  • Less than a month
    39%
  • Less than a year
    67%
  • More than a year
    24%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and quick support provided by the team. Many users highlighted the ease of use of the app and its customizable features, such as providing shipping information to customers and adjusting the app to blend with their store themes. The support team, especially Jay, received high praise for their responsiveness and willingness to assist with any issues or customizations. Users also appreciated the value for money and the overall functionality of the app, with some mentioning that it exceeded their expectations.

Highlights

Excellent customer service and quick support
Ease of use and customization features
Value for money and functionality
Responsive support team
Positive user experience

Rating Breakdown

  • 5
    136% (333 ratings)
  • 4
    8% (19 ratings)
  • 3
    0% (1 ratings)
  • 2
    2% (4 ratings)
  • 1
    5% (11 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 13, 2025

Excelente atención al cliente. Buen servicio de mantenimiento ;)

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

May 6, 2025

Great customer service

Using app

21 days

Total reviews

6

Average rating

5.0

5 / 5 Share

April 30, 2025

Very good app! Solved a customer pain in a simple way! Lovely customer service as well! Quickly replied our messages.

Using app

5 months

Total reviews

1

Average rating

5.0

4 / 5 Share

April 25, 2025

We were using another Estimated Delivery app for over a year when, suddently it stopped displaying in the shopping cart. After contacting their support, we were informed there was nothing they could do and recommended we find another estimated delivery app. That's when we found SB Estimated Delivery Date ETA. We were having some problems getting this app to display the way we wanted it to in the shopping cart, so we reached out to their support team. The SB support team did what we asked them to do and the Estimate Delivery Date is displaying perfectly! The only reason we are giving this app 4 stars instead of 5 stars is the face that if a customer edits their product after adding to the cart, when they return to the cart, the Estimated Delivery Date is not showing. SB support said it has to do with the app we are using for product personalization. We are reaching out to that app to see if they can address the problem. We would recommend this app to anyone looking for a great estimated delivery app.

Using app

4 days

Total reviews

7

Average rating

4.7

Developer Reply

Thank you so much for taking the time to share your detailed feedback! We’re thrilled to hear that you’re happy with how the Estimated Delivery Date is now displaying and that our support team could assist you in getting everything set up the way you needed. We truly appreciate your understanding regarding the cart update issue caused by the personalization app. We’re always here to support you and are happy to collaborate with your personalization app provider if needed to find a solution. Thank you again for recommending our app — it really means a lot to us! 🙏 If there's anything more we can do to help improve your experience even further, please feel free to reach out anytime.

5 / 5 Share

April 16, 2025

Very helpful team, quick to respond. Great app that is simple to use.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the amazing 5-star review! 🌟 We're thrilled to hear that you find the app simple to use and our team helpful and responsive. Your support means a lot to us! If you ever need any assistance, we're always here to help 😊

All reviews

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