Rating

4.8

feedback

428

Reviews

chart

#261

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    22%
  • Less than a month
    32%
  • Less than a year
    30%
  • More than a year
    12%

Reviews Summary

The ETA Delivery app has received overwhelmingly positive reviews from users. Customers appreciate the app for its ease of use, responsive customer support, and reasonable pricing. The app helps in reassuring customers about their product delivery timelines and offers various customization options. Users have highlighted the excellent customer service provided by the support team, with quick responses and efficient problem-solving. However, there were a few negative reviews mentioning issues with setup and bugs that affected the display of messages on the website.

Highlights

Positive customer service and support
Ease of use and customization
Reassurance of delivery timelines
Responsive support team
Issues with setup and bugs

Rating Breakdown

  • 5
    91% (389 ratings)
  • 4
    4% (19 ratings)
  • 3
    0% (2 ratings)
  • 2
    2% (8 ratings)
  • 1
    2% (10 ratings)

Reviews with Text

  • 86% (370)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 4, 2026

Great customer service and app!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

May 1, 2026

The app works well, but the support is what really stood out. I had a pretty specific setup I needed (different delivery times per product showing in the cart and checkout), and Jay from support actually helped me get it working instead of just sending generic instructions. The support team was very hands-on and made sure everything displayed correctly, and I appreciate all the help.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2026

ETA has been helpful in reassuring customers of when they could expect their products. This app is easy to manage.

Using app

8 months

Total reviews

11

Average rating

5.0

2 / 5 Share

April 26, 2026

Store

Banoc

Using app

3 months

Total reviews

1

Average rating

2.0

5 / 5 Share

April 24, 2026

easy to use, very responsive support, reasonable price

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

All reviews

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