Estimated Delivery Date ‑ ETA
All reviews
Bonne app, assistance dispo (mais trop pressante et insistante pour laisser un avis)
Thank you for your honest feedback — we really appreciate you taking the time to share it. We’re glad to hear you find the app useful and that support is available when you need it. At the same time, we’re sorry to hear that the review request felt too pushy or insistent. That’s not the experience we want for our users, and we’ll definitely take this seriously and work on improving the way we ask for feedback. Your input helps us improve both the product and the experience around it. If there’s anything we can do to make things better for you, we’re always here to help. 🚀
The app is easy to use and simple to set up; no development experience is needed for most templates
Thank you so much for your kind feedback 😊 We’re really glad to hear that you find the app easy to use and simple to set up, and that it works well even without any development experience. Making the setup process smooth and accessible for everyone is exactly what we aim for. We truly appreciate your support, and if you ever need any help or have suggestions, we’re always here for you 🚀
Good and responsive support team. The templates feel a bit gimmicky for my brand and require customization, but fortunately the developer is able to help create custom templates.
Thank you for your kind feedback! 😊 We really appreciate you taking the time to share your experience. We’re glad to hear that our support team has been helpful and able to assist you with custom template requirements 🙌 We also understand your point about the default templates feeling a bit too generic for your brand, and we’re always working on improving flexibility and customization options to better suit different brand styles ✨ If you need any further adjustments or want to explore more tailored solutions, feel free to reach out anytime—we’re here to help 💬
Great customer service. Helpful with setup and quick to respond to questions.
Thank you so much for your kind feedback! 😊 We’re really glad to hear you found our customer service helpful and responsive during your setup 🙌💬 If you ever have more questions or need assistance in the future, we’re always here to help 🚀
It was quick and easy to set-up!
Thank you so much for your amazing review! We're thrilled to hear that you found the setup quick and easy. 🎉 Our goal is always to make things as smooth and hassle-free as possible for our customers, and it’s wonderful to know we hit the mark for you. If you ever have any questions, need tips, or want to explore more features, don’t hesitate to reach out—we’re always here to help! 🙌 Thanks again for choosing us and taking the time to share your experience. Your support truly means the world! 💛 Have an amazing day! 🌟
Great app with a clean interface and accurate delivery ETA display. Setup was quick and support is responsive. Highly recommended
Thank you so much for your wonderful feedback! 🌟 We’re thrilled to hear that you love our app’s clean interface and accurate delivery ETA display. ✅ It’s great to know that the setup was smooth for you and that our support team could assist promptly—your kind words truly motivate us! 💪✨ We always aim to make things simple and efficient for our users, and hearing that we’ve hit the mark with you means a lot. 😊 Your recommendation is the highest compliment we could receive, and we really appreciate you taking the time to share your experience. 🙏💖 Thanks again for choosing our app, and we look forward to continuing to support you in making your store run even better! 🚀
A few hiccups during install but now working well. Support response is swift and efficient
Thanks so much for your feedback! 😊 We really appreciate you taking the time to share your experience. While we’re sorry to hear there were a few hiccups during the installation, we’re glad everything is now running smoothly 👍 Our team always aims to provide quick and effective support, so it’s great to know that our response met your expectations. If you ever need any help in the future or have suggestions for improvement, we’re just a message away. Thanks again for choosing us — we’re happy to have you onboard! 🚀✨
This is an early review, so more time is needed for me to make a clear decision on overall rating. Customer service is fast and helpful. The animated visual delivery timelines look great. Customisation can be a bit limited such as adjusting icon sizes and colours and you have to get their team to adjust this for you, which they can do quickly.
Thank you so much for taking the time to share your early experience with our app ⭐. We truly appreciate your honest feedback and are glad to hear that our customer service team was able to assist you quickly 🙌. It’s also wonderful to know that you’re enjoying the animated delivery timelines — we’ve put a lot of thought into making them visually engaging and user-friendly 🎉. We understand your point regarding customization options like icon sizes and colors. While our team is always happy to make these adjustments on your behalf (and we aim to do so as quickly as possible), we’re continuously working on expanding the self-service customization features to give you even more flexibility 🔧✨. Your feedback is invaluable as it helps us identify areas where we can improve and deliver a smoother, more tailored experience. Please don’t hesitate to reach out if you have any additional requests or ideas — we’re always here to support you and make sure the app fits perfectly with your store’s needs 💙. Thanks again for your thoughtful review — we look forward to growing with you and earning a solid 5-star rating over time 🌟.
I liked there are o lot of settings for customization. Small tip to improve: add a title field for rules to make rule table more user friendly as when there are a lot of rules it's quite easy to get lost. Special thanks to Priyanka from the support team for helping us quickly with SVG icons. Her response was fast, supportive, and professional, and she went the extra mile to ensure everything worked perfectly. Her friendly approach and clear guidance made the whole process much easier.
Thank you so much for your valuable feedback ✨ We’re glad to hear you found the customization options helpful, and we truly appreciate your suggestion about adding a title field for rules – that’s a great idea and our team will take it into consideration for future improvements 🙌 A special thanks for recognizing Priyanka 🌟 We’re delighted to know she could assist you quickly and make the setup smoother. Your kind words mean a lot to our team 💙
So I really like this app. It's well polished and looks great. The functionality is good and it's genuinely useful. I had an issue with the automatic geo-locate function working. The app wouldn't detect where the user is located, but I think that may be a theme compatibility issue. I do have to say that support is excellent and they were genuinely concerned and motivated to get their app working 100%. I did find an alternative that worked, but I might have to check back in with this app in the future and see if it's 100% compatible after updates. In short, great app with a few kinks on my end.
Thank you so much for your thoughtful review! We're truly glad to hear that you find the app polished, functional, and genuinely useful. It means a lot to us! We appreciate your kind words about our support team—helping our users succeed is always our top priority. Regarding the geo-location issue, you're absolutely right—it may stem from specific theme compatibility, and we're continuously working to improve integration with a wide range of themes. We're sorry to hear you had to look for an alternative for now, but we'd absolutely love to have you back! Our team is always refining and updating the app, so hopefully, it will be a perfect fit for your store in the near future. Thanks again for your valuable feedback and support—it truly helps us grow!
We were using another Estimated Delivery app for over a year when, suddently it stopped displaying in the shopping cart. After contacting their support, we were informed there was nothing they could do and recommended we find another estimated delivery app. That's when we found SB Estimated Delivery Date ETA. We were having some problems getting this app to display the way we wanted it to in the shopping cart, so we reached out to their support team. The SB support team did what we asked them to do and the Estimate Delivery Date is displaying perfectly! The only reason we are giving this app 4 stars instead of 5 stars is the face that if a customer edits their product after adding to the cart, when they return to the cart, the Estimated Delivery Date is not showing. SB support said it has to do with the app we are using for product personalization. We are reaching out to that app to see if they can address the problem. We would recommend this app to anyone looking for a great estimated delivery app.
Thank you so much for taking the time to share your detailed feedback! We’re thrilled to hear that you’re happy with how the Estimated Delivery Date is now displaying and that our support team could assist you in getting everything set up the way you needed. We truly appreciate your understanding regarding the cart update issue caused by the personalization app. We’re always here to support you and are happy to collaborate with your personalization app provider if needed to find a solution. Thank you again for recommending our app — it really means a lot to us! 🙏 If there's anything more we can do to help improve your experience even further, please feel free to reach out anytime.
great app
We are happy receiving positive review & will try hard to attract 5 star in coming future. Every feedback is invaluable to us to get better! 😊
The support tried their best to solve my issues and patiently providing solutions until it is fixed.
Thank you so much for your review! We're glad to hear that our support team was able to assist you and provide the solutions you needed. If there's anything else we can help with to make your experience even better, feel free to reach out! We're always here to help.
Two updates in this review – 1 update after initial installation, and 1 after the issues I experienced were corrected. Update 1: This app on the surface appeared perfect for my needs. And to save 17% on the price, I purchased the annual plan at $79.99. Sadly, since installed on May 14th, I’m still not able to use it. Issue 1: May 15th: Tried to add a product specific message however no products would load when selecting the relevant Collection the products were part of. Raised a support ticket on May 15 and happily it was resolved the next day. However, I’m a little amazed at how such a common item such as a “collection” could possibly be an issue for this app out of the box. Issue 2: May 20th. Cannot even view the app – just a blank screen when it is selected from Shopify > Apps. Raised support ticket on May 20th. On May 23rd was advised “We apologize for the inconvenience you have faced. We’re very sorry. We will take care of the “issue” on top priority for you. Please hold patience with us.” May 25th, asked for an update on this top priory tissue. So, after almost 2 weeks (post app installation) I was not able to use it and only received an update after the day after this review was posted. Updated 2: On May 26th Support team contacted me and corrected the Issue 2 that was raised on May 20th . After giving them store access Issue 2 was corrected. Then after an uninstall and reinstall the app began to load again….but…..Issue 1 was now back and I could not find any collections in the “product specific message” section. After alerting their support team it was rectified within 24 hours. But again, I’m a little amazed at how such a common item such as a “collection” could possibly be an issue for this app out of the box (and also after it was previously corrected). Now, all that being said, the app has worked flawlessly since. It took a while and support did fix finally the issues after a bit of prodding on my behalf. Would I recommend it ? YES. But, be aware that from my experience so far the support are not as attentive as other apps I have used.
Thank you for sharing your detailed feedback and providing updates on your experience with our app. We sincerely apologize for the initial issues you encountered after installation and the delay in resolving them. Your feedback is extremely valuable to us as we strive to provide the best user experience. We appreciate your patience and cooperation in working with our support team to address the challenges you faced. We understand the frustration caused by the issues related to product messages and collections, and we have taken note of your concerns to further enhance our app's functionality. We're glad to hear that since the issues were resolved, the app has been working flawlessly for you. We are committed to continuously improving our support services based on customer feedback, and we will ensure that we are more attentive and responsive in the future. Thank you for recommending our app despite the initial difficulties. We value your trust and look forward to serving you with even better support and features in the future.
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