All reviews

Rating Breakdown

  • 5
    86% (115 ratings)
  • 4
    4% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (3 ratings)
  • 1
    8% (11 ratings)

Reviews with Text

  • 93% (124)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 10, 2025

esta muy bien m encanta

Store

IRISSTOR

Using app

7 months

Developer Reply

¡Muchas gracias! 😊 Nos alegra saber que todo va bien. Agradecemos enormemente su apoyo y confianza. 💛 Atentamente, Kim|Equipo de asistencia de EDDer✨

5 / 5 Share

Oct. 23, 2025

Perfect Service

Using app

About 1 year

Total reviews

13

Average rating

4.7

Developer Reply

Thank you so much for your kind words! We’re thrilled to know you’re satisfied with our service. 😊 If you need any other assistance, please feel free to message us anytime! Best Regards, Kim|EDDer Support Team

5 / 5 Share

Oct. 22, 2025

Store

Zoccora

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

🌟 Thank you so much for the five-star rating! We're thrilled to hear you had a positive experience. If there's anything specific you loved about our service, feel free to share. Your feedback is invaluable to us! 🙌😊 Best Regards, Kim|ETA Support Team

5 / 5 Share

Oct. 16, 2025

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

🌟 Thank you so much for the five-star rating! We're thrilled to hear you had a positive experience. If there's anything specific you loved about our service, feel free to share. Your feedback is invaluable to us! 🙌😊 Best Regards, Kim|ETA Support Team

5 / 5 Share

Oct. 16, 2025

Great support team. i reached out for a error on my website display. Sophie responded me right away and the team helped resolve my issue within the same day. many many thanks and recommend this app

Using app

Almost 3 years

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for your wonderful feedback! 🌟 We’re delighted to hear that Sophie and our support team were able to assist you quickly and resolve the issue the same day. Your recommendation truly means a lot to us! Please don’t hesitate to reach out anytime you need help — we’re always here to support you. 💪 Best Regards, Kim|EDDEr Support Team

5 / 5 Share

Sept. 30, 2025

El soporte de atención al cliente respondió a mi consulta y la solucionó rápida y eficazmente.

Store

Laga

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

¡Muchas gracias por tu amable comentario! 😊 Nos alegra saber que nuestro equipo de soporte pudo ayudarte de manera rápida y eficaz. Siempre estaremos aquí para asistirte cuando lo necesites. 💪✨ Saludos cordiales, Nova EDDER Support Team of Channelwill

5 / 5 Share

July 14, 2025

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars! 🌟 We are glad that you are happy with the app. We appreciate you taking the time to send a very valuable feedback. We promise to continue to be consistent in providing the best user experience. Please feel free to send us a message if you require support. We're available 24/7 to help out. 😊👍 Thanks again! Emma EDDer Customer Support of Channelwill https://www.channelwill.com/

5 / 5 Share

July 13, 2025

Store

Lissura

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

🌟 Thank you so much for the five-star rating! We're thrilled to hear you had a positive experience. If there's anything specific you loved about our service, feel free to share. Your feedback is invaluable to us! 🙌😊 Best Regards, Kim|ETA Support Team

1 / 5 Share

July 5, 2025

Cambio mi reseña porque después de que me arreglaran el fallo me vinieron mas fallos y de momento no me han solucionado nada han pasado 2 semanas y pasaron de mi he vuelto a contactar con ellos a ver si me solucionan el problema.

Store

Venleey

Using app

15 days

Total reviews

2

Average rating

3.0

2 / 5 Share

June 16, 2025

the app was everything i was looking for: unfortunately, i had problems when someone add something to the chart and then buys it on the next da: the estimated delivery date does NOT update to thepurchase date but it remains the same of when i added to chart. i tried to contact the assistance several times, but got no answer! I'm going to delete it

Using app

--

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for sharing your experience, and we're truly sorry for the inconvenience caused. We understand how frustrating it must have been to see the estimated delivery date not update after purchase. This behavior is currently how the app is designed—the ETA shown in the cart remains based on when the item was added, not when the order is completed. We recommend removing and re-adding the product to refresh the ETA, and we understand this isn't ideal. Improving this feature is already part of our development plans. Regarding your attempts to reach support, we’ve checked our records and unfortunately couldn’t find any message from your end. We're really sorry if something went wrong on our side and you felt unheard. Your feedback is very important to us, and we’re grateful you took the time to share it. We’d love the chance to make this right and earn back your trust. – Nova EDder Support Team

5 / 5 Share

May 22, 2025

good

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to send 5 stars! We are delighted that you're happy with the app. We really appreciate your feedback. We promise to continue to try to provide the best user experience. Feel free to contact us anytime as you need support. We are available 24/7 to help out. Thank you again! Emma EDDer Customer Support Team of Channelwill

1 / 5 Share

May 12, 2025

When a product is out of stock we use an app with notify me. However, this app: EDDer: Estimated Delivery Date, is still giving the text, it will be delivered within the given date in the backend. I have asked support, they say we look into that, then they were not abale to respond, then we we are 10 days later, still no respons. Very bad.

Using app

Over 2 years

Total reviews

3

Average rating

3.7

Developer Reply

Dear By Cee Cee, Thank you so much for taking the time to share your feedback with us. I want to sincerely apologize for the frustration this situation has caused. I can only imagine how inconvenient it must have been to see the "ETA Message" text still showing when the product was out of stock. I truly understand your frustration with the delay in communication, and I’m very sorry it took longer than expected to resolve. I’m happy to let you know that the issue has been fixed, and everything should be working as it should. We deeply appreciate your patience and understanding while we worked to address this. Please don’t hesitate to reach out if you have any further questions or if there’s anything else we can assist you with. We’re here for you, and we want to make sure your experience moving forward is smooth and positive. Thank you once again for your patience. We’re grateful for your trust. Sincerely, Sophie | EDDer Support Team

5 / 5 Share

April 1, 2025

Using app

3 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to send us 5-stars! 😊 We appreciate your feedback. We're glad to hear that you're happy with the app! If you have any further questions or concerns related to EDDer, feel free to reach out to us. Thank you for using the platform! 👍🚀 Emma EDDer Customer Support Team.

5 / 5 Share

Feb. 11, 2025

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to send us 5 stars! We are delighted that you're happy with the platform. We appreciate your feedback as we always try to provide the best user experience to everyone. Please feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide help.. Thank you again! Emma EDDer Customer Support Team

5 / 5 Share

Dec. 30, 2024

Good

Store

Rotai

Using app

7 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave 5 stars! We are delighted that you're happy with the app. We really appreciate your feedback as we continue to try to provide the best user experience. Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance. Thank you again! Emma EDDer Customer Support Team

5 / 5 Share

Oct. 17, 2024

This app is an excellent tool for displaying shipping information clearly to users, making the entire shopping experience more transparent and smooth. I recently switched to a new theme and encountered a small issue with the app's integration. However, their support team went above and beyond to assist me. They responded quickly and worked with me to resolve the problem within just 30 minutes! The level of customer service was impressive—friendly, professional, and highly efficient. I couldn’t have asked for a better experience. If you're looking for an app that enhances your store and provides top-notch support, I highly recommend this one!

Using app

3 days

Total reviews

11

Average rating

4.8

Developer Reply

Thank you for leaving an amazing review! We're very proud to hear that you are happy with the support you received. We really appreciate your feedback, we are committed to maintaining high standards in user experience from the app. Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again! Best regards, Emma EDDer Customer Support Team

5 / 5 Share

Sept. 11, 2024

Using app

1 minute

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave 5-stars! We are delighted that you're happy with the app. We really appreciate your feedback, we always try to improve the user experience. Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again! Emma EDDer Customer Support Team

5 / 5 Share

Aug. 24, 2024

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

It is wonderful to see your review! Thank you for taking the time to leave 5 stars! 🌟 We are glad that you are happy with the app. Your feedback is very valuable to us. Feel free to send us a message if you require any form of support. We're available 24/7 to provide help. 😊👍 Thanks again! Emma EDDer Customer Support Team

5 / 5 Share

Aug. 14, 2024

Store

MATATA

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars! 🌟 We are glad that you are happy with the service. We appreciate you taking the time to send a valuable feedback. We promise consistency in providing the best experience we can give to all users. Please feel free to send us a message if you require any form of support. We're available 24/7 to provide help. 😊👍 Thanks again! Emma EDDer Customer Support

5 / 5 Share

Aug. 1, 2024

very good service from these people

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for leaving an amazing review! We're very proud to hear that you are happy with the support, we really appreciate your feedback. We are committed to maintaining high standards in user experience from using the platform. Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again! Emma EDDer Customer Support of Channelwill