EDDer: Estimated Delivery Date

Dear The Nichole Collection, I hope this email finds you well. This is Kim from the EDDer Support Team. Thank you for sharing your detailed feedback. I'm truly sorry to hear about the difficulties you've encountered with our app and the frustration it has caused you. Your concerns are very important to us, and I want to address each of them to ensure we can improve your experience and prevent such issues in the future. Firstly, I understand your frustration with the app counting draft products and collections towards your quota. I apologize for any inconvenience this has caused. We are currently working on a solution to ensure that only active products are counted towards your limit. Your feedback is invaluable, and we are making this a priority for our development team. Regarding the escalation team's response time, I apologize for the delays you've experienced. Providing timely and effective support is crucial, and we're taking immediate steps to improve our response times for escalated issues. As for your issue with product limits and delivery times, I understand how this has impacted your operations. Our team is now working on this to ensure that our app functions correctly and meets your needs without requiring an unnecessary upgrade. I deeply regret that you feel the need to uninstall our app and explore other options. Your satisfaction is our top priority, and we would hate to see you go. If you're willing to give us another chance, I'd like to offer you a complimentary extension of your current plan to ensure we resolve these issues to your satisfaction. Please let me know if there's anything else we can do to assist you. I am committed to making this right and hope to restore your faith in our app and service. Thank you again for your valuable feedback. Best Regards, Kim|EDDer Support Team

Thank you so much for your kind words! We're thrilled to hear that you find our APP cost-effective, easy to use, and beneficial in all respects. Providing value to our users is our top priority, and we're delighted to know that our product has been able to meet your needs effectively. If you have any further feedback or suggestions for how we can continue to improve our APP, please don't hesitate to let us know. We're always looking for ways to enhance our offerings to better serve our users. Best Regards, Kim|EDDer Support Team

Thank you for your kind words! We're delighted to hear that you find our app helpful for showing estimated delivery times. If you have any further feedback or suggestions for how we can improve our app, please don't hesitate to let us know. We're always looking for ways to enhance our products and services to better serve our users. Best regards, Kim|EDDer Support Team

We highly appreciate taking the time to provide us an excellent rating! 😊 Thank you very much! If you have any further questions or concerns, feel free to reach out and send us feedback. Thank you for using the platform! 👍🚀 Best Regards, Emma EDDer Customer Support

Dear Alexandra Designs, Thank you for sharing your feedback regarding your experience with our app. We sincerely apologize for the inconvenience caused by the error banner you encountered. We understand how frustrating it can be to encounter such issues, and we want to assure you that we take your feedback seriously. Upon reviewing your comments, we'd like to address your concerns: Error Banner: We apologize for any frustration caused by the error banner you mentioned. We are aware of this issue and are actively working on resolving it to ensure a smoother user experience for all our customers. Developer and Pricing Tiers: We understand your concern regarding the similarity between our app and another you've encountered. However, please rest assured that our development team is dedicated to continuously improving our app's performance and addressing any issues that arise. App Complexity: We acknowledge your feedback regarding the complexity of our app. Our goal is to provide a user-friendly experience, and we are continually striving to simplify our app's interface while maintaining its functionality. We appreciate your patience and understanding as we work to address these issues. Your feedback is invaluable to us, and it helps us identify areas for improvement to enhance the overall user experience. If you encounter any further issues or have any additional feedback to share, please don't hesitate to reach out to our support team. We're here to assist you and ensure that your experience with our app meets your expectations. Thank you for bringing these concerns to our attention, and we apologize for any inconvenience caused. We're committed to resolving these issues promptly and providing you with a seamless experience moving forward. Best regards, Kim|EDDer Support Team

We highly appreciate your positive feedback! 😊 We're glad to hear that problems you have encountered have been resolved! If you have any further questions or concerns, feel free to reach out to us. Thank you for using the platform! 👍🚀 Best Regards, Emma EDDer Customer Support

Thank you for the positive feedback! 😊 We're happy to hear that you're happy with the app! If you have any further questions or concerns, feel free to reach out to us. Thank you for using the platform! 👍🚀 Best Regards, Emma EDDer Customer Support

Muchas gracias por tu brillante reseña! Estamos encantados de saber que nuestra aplicación le parece excelente y apreciamos su recomendación. Estamos comprometidos a brindarle la mejor experiencia posible y agradecemos su apoyo. Si alguna vez tiene alguna pregunta o necesita ayuda, no dude en comunicarse. ¡Gracias de nuevo por elegir nuestra aplicación! Atentamente, Kim|Equipo de soporte de EDDer

Hello There, This is Kim from the EDDer Support Team. Thank you for sharing your feedback regarding your experience with our app. We sincerely apologize for the recurring issues you've encountered, particularly with displaying the ETA on products. Your satisfaction is of utmost importance to us, and we're committed to resolving these issues to ensure a smoother and more seamless experience moving forward. We understand the frustration that comes with encountering the same issues repeatedly, especially after using our app for two years. Please know that your feedback has been shared with our development team, and we are actively working on identifying and addressing the root cause of these issues. Additionally, we want to reassure you that we are continuously striving to enhance the user experience and uphold the standards of quality and reliability that we aim to deliver. We are grateful for your loyalty and patience as we work to resolve these issues and restore your confidence in our app. If you have any further questions, concerns, or suggestions for improvement, please don't hesitate to reach out to our support team. We are here to assist you every step of the way and ensure that your experience with our app meets your expectations. Thank you for your valuable feedback, and we look forward to regaining your trust and providing you with a more seamless and enjoyable experience with our app. Kind regards, Kim|EDDer Support Team

Thank you for the positive feedback! 😊 We're thrilled to hear that you found our app fantastic and easy to use! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀 Best Regards, Kim EDDer Customer Support 🌟

Thank you for taking time to leave us an excellent rating 🌟 Your positive feedback is greatly appreciated, and we're thrilled to hear you had a fantastic experience with us. If you ever have any suggestions or further comments, feel free to share. 🚀 We look forward to serving you again! 😊 Best Regards, Kim|EDDer Support Team

Thank you for the stellar 5-star rating! 🌟 Your positive feedback is greatly appreciated, and we're thrilled to hear you had a fantastic experience with us. If you ever have any suggestions or further comments, feel free to share. 🚀 We look forward to serving you again! 😊 Best Regards, Sophie|EDDer Team

Thank you for your excellent rating to our Customer Support Nona. We are extremely happy to hear that she is super helpful and addressed your problem quickly! If ever you have other concerns, you can always contact our team anytime! Best Regards, Kim|EDDer Support Team

Thank you for the positive feedback! 😊 We're thrilled to hear that you found our app user-friendly and affordable! As well as our customer support responsive and excellent! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀 Best Regards, Kim EDDer Customer Support 🌟

Thank you for the positive feedback! 😊 We're thrilled to hear that you found our app awesome and easy to set up! If you have any further questions or concerns, feel free to reach out. Happy using our service! 👍🚀 Best Regards, Kim EDDer Customer Support 🌟

Thank you for the stellar 5-star rating! 🌟 Your positive feedback is greatly appreciated, and we're thrilled to hear you had a fantastic experience with us. If you ever have any suggestions or further comments, feel free to share. 🚀 We look forward to serving you again! 😊 Best Regards, Sophie|EDDer Team

Thank you for the positive feedback! 😊 We're thrilled to hear that you had a good experience. If you have any suggestions or if there's anything specific you enjoyed, feel free to share! 🌟#HappyCustomer Best Regards, Sophie|EDDer Team

🌟 Thank you for your awesome review! We're thrilled to hear that you find our app good, and we're glad you appreciate the variety of features it offers. The fact that it's mostly free makes it even better! 🤑 We've worked hard to provide different presets for your convenience, and we're delighted to know it's working well for you. If you ever need assistance or have suggestions, feel free to reach out! 🚀 #HappyCustomer Best Regards, Sophie|EDDer Team

Thank you for your positive feedback! 😊 We're thrilled to hear that you find our app good. Your suggestion about inventory-based EDA functionality is valuable, and we appreciate your input! 🚀 We're always working to improve, and your feedback helps us make the app even better. Stay tuned for updates! 🛠️✨ Best Regards, Sophie|EDDer Team

🌟🌟🌟🌟🌟 Thank you for the fantastic five-star review! We're thrilled to hear that you had a positive experience with us. 😊 Your support means the world to us! If you have any further feedback or suggestions, feel free to share. 🚀 #HappyCustomer #FiveStarExperience Best Regards, Sophie|EDDer Team