All reviews

Rating Breakdown

  • 5
    89% (259 ratings)
  • 4
    5% (16 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    5% (14 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 17, 2022

Tienen un genial servicio y atención. La app es sencilla y muy utilizaria para los ecommerce. La recomiendo.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2022

Highly recommended. The assistance team is really fast and supportive. Thanks Lisa for the excellent assistance!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 14, 2022

So far so good. Very easy to set up. I like the customization of applying different ETA to different products.

Using app

36 minutes

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 13, 2022

If you set the same exact handling time and shipping time for all product, it still shows different delivery dates. For example, while set to the same settings, one product says delivery Delivery Dec. 20-23 and another Dec. 19-21. Not good. I'm just gonna look for another app bc I shouldnt have to deal with a lot of tech support just to get the app to do it's central and most basic functionality.

Using app

3 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 12, 2022

Is an amazing app to give the estimated delivery date on checkout. Congratulations to all the team. Is my first time, but until now, seems be the best.

Store

adsoul

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2022

Great app and fast customer service. Exactly what I was looking for. This app does exactly what you need.

Using app

5 days

Total reviews

14

Average rating

5.0

5 / 5 Share

Dec. 10, 2022

We're just starting to explore using this app - so far the team have been really responsive to our requests and ensure that everything is installed as it should be. Like that it connects to Parcel Panel tracking too - and I've popped over a suggestion for that.

Using app

13 days

Total reviews

15

Average rating

4.7

5 / 5 Share

Dec. 8, 2022

Very useful app, easy to use, I reccomend it. Wonderful support, especially Lisa helped me a lot with an issue I have had. Love it!

Store

Komot

Using app

Over 1 year

Total reviews

4

Average rating

4.5

5 / 5 Share

Dec. 7, 2022

Great app; it's amazing to have, especially during the very uncertain delivery timescale in the UK at the moment due to the strikes. Customer support is great too.

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 1, 2022

Great support and great feature for customers. Fast solution finding & fixing, if needed. Nice attitude and care.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 28, 2022

Sehr gute kostenlose App, um die voraussichtliche Lieferung zu zeigen und ein sehr guter Support, der Schnell antwortet und bei Problemen innerhalb von 24-48h mit einem Programmierer nachhilft, um das Problem zu lösen

Using app

5 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 29, 2022

Great App. and great team especially Lisa Cooperation, professional and provide all the necessary support thank you

Using app

2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 25, 2022

Lisa was very professional and helpful throughout our interaction. She helped me with an issue i had with the app within days.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

So far so good. Just what I was looking for, to divert customer inquires about when they will receive their order. I hope the DEV adds zones within the USA so I can adjust longer times for west coast form east coast.

Using app

10 minutes

Total reviews

6

Average rating

3.8

5 / 5 Share

Nov. 20, 2022

Spoke with Lisa from Customer support who was super quick to answer all my questions. Great APP and customer support team, 5/5.

Using app

--

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 14, 2022

I used this app to add a region-specific ETA for all my products. Very simple UI to use and did the job well even with just the free version. I decided to move the widget icon to a non-default location on the page, and contacted the customer support for assistance. They resolved it effectively and promptly. No issues with the app. Highly recommend!

Using app

13 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 10, 2022

I have been testing this app for the last few days. It does look as though the functionality is well thought through and should do what we need - unfortunately it has a significant bug and the support experience has been very poor. Settings are controlled at the product and collection level. For me, my collections were synced at installation time - but when I add new ones (which is a very likely need to group products for delivery date control), these are not re-synced from Shopify to the database that EDD uses - so you can't use them to control the delivery dates. There is a 'slow update? / Sync button' that appears to offer a refresh - so it looks to be a known problem area - but this does not work (for me at least). I am unsure how well the support are versed in the product - I have had a very hard time getting this problem understood and it's wasted a lot of time for me. I do expect more from a product sold from the Shopify app store so have asked for a refund and will be looking elsewhere. It's a shame - as I say, the product looks well thought out, but it is unusable for me in its current state and there doesn't appear to be a way to get that resolved.

Using app

3 days

Total reviews

2

Average rating

3.0

2 / 5 Share

Jan. 18, 2023

Updating my review. The app is super glitchy, and every time we add new products they either don't sync or take too long. Every time we contact the support staff, they have to reach out to a specialist which takes another day or so. Trying to find another app.

Store

aykah

Using app

4 months

Total reviews

5

Average rating

4.4

Developer Reply

Thank you for your honest feedback. We apologize for the inconvenience you have experienced with our app. We understand your frustration with the syncing issues and the delay in resolving them. Our team is working hard to resolve these issues as quickly as possible. We value your business and hope you will consider giving us another chance in the future. If you have any further concerns, please don't hesitate to contact us. 🙏😔 - Joewelyn🌹

4 / 5 Share

Nov. 7, 2022

Guter Support! Hat klar und verständlich kommuniziert und hat mir weiter geholfen. Ich werde das App nun weiterhin testen!

Using app

6 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 3, 2022

Great and super helpful app to add to your store if you have different shipping times to different markets/products!

Store

Hamers

Using app

12 months

Total reviews

1

Average rating

5.0