EDDer: Estimated Delivery Date
Shopify estimated delivery date app
Rating
4.5
feedback
134
chart
#1,111
All reviews
Review RSS Feed
Jan. 10, 2022
Great app! very easy to use and works very well. Helps me a lot! I'm selling baby ceremony stuff and my customers need to know when can they get the products. so this app helps a lot! happy customers. thanks!
Hi there, Thank you for your approval. We are glad that we can help you. Your support brings us infinite energy to move on. If there is anything we can help with, just feel free to contact us. Thanks again for your support. Have a wonderful day~ Regards Anne
Jan. 7, 2022
Excellent & easy app to use. Wonderful work by UpperCommerce. Their customer service is excellent...looking forward to use their other apps in the future
Hi there, Thank you for your approval. We are glad that we can help you. We will keep going to offer better service. If there is anything else we can help with, just feel free to contact us. Thanks again for your support. Have a wonderful day~ Regards Anne
Jan. 5, 2022
They are the best - highly responsive and a very reliable product. Have used them for over a year and am very satisfied. They even did some custom coding for my brand. Thank you!
Hi there, Thank you for your high approval. We are glad that we can help you. If there is anything else we can help with, please do not hesitate to contact us. Thanks again for your support. Have a wonderful day! Regards Anne
Jan. 2, 2022
Really good app for price! Really met our needs with friend customer service team to help onboard. Happy
Hi there, We are glad that we can help you. Thank you so much for your approval. We will keep moving to offer better service. If there is anything else we can help, please do not hesitate to contact us. Thank you again for your support. Regard, Anne
Dec. 23, 2021
Great customer service! We contacted them regarding a feature that is important for our store and they said they will add it.
Hi there, Your support means a lot to us and we are so glad that we can help you. We will keep moving and do our best to offer better service. Thanks again for your approval and have a nice day.
Dec. 21, 2021
Recomiendo esta APP, tienen un gran servicio de atención al cliente y, además, puedes ajustar los tiempos de entrega estimados a tu gusto.
Hola, Gracias por su aprobación. Nos alegra poder ayudarlo. Siempre hacemos todo lo posible para brindar un mejor servicio. Si tiene algún problema, no dude en contactarnos. Y estamos dispuestos a ayudarlo. ¡Gracias de nuevo por vuestro apoyo! Respecto Ana
Dec. 18, 2021
Finora soddisfa a pieno le mie esigenze. Avevo bisogno di un'appa che gestisse anche gli orari dell'ultimo acquisto Speriamo sia sempre cosi.
Hi there, Thank you for your approval. Your support means a lot to us and we value your feedback very much. We are always trying to offer better service for you. If there is any other problem, please do not hesitate to contact us. Thanks again and have a wonderful day!
Dec. 13, 2021
in process of trying it out! hopefully this will work and create more orders for us as well!!!!!!!!!
Hi there, Thank you very much for your kind review and feedback! We are always trying to provide a better app and service to you! And if there is anything that we could help with, just feel free to contact us, and we will try our best to bring you a great user experience! And best wishes fro you!!!
Oct. 4, 2021
This App has potential but we had quite a few problems initially, which really frustrated us. However they did rectify those issues eventually, which was great! However the delivery information suddenly stopped showing on our site for no apparent reason. We sent many emails (over the period of one week) to highlight the problem but there has been no response to date. This is appalling customer service and we are VERY disappointed. This wasted our precious time and caused problems for our business, so we just deleted the App. and found a new one!!
Hi there, Thank you for bringing this to our attention, customer feedback matters the most to us and we’re sorry for the missing and your bad experience. We rechecked the ticket and found that some were sent to a wrong box. And the custom code configuration for the theme will be recovered by the Shopify limit. You can restart it with a simple step. Sorry we didn't inform this. Thanks once again for the feedback, and I hope you'll consider trying the app again. Of course if you'd like assistance please don't hesitate to contact support directly :) Regard, Zeusir
Aug. 17, 2021
Very adequate app. Easy to use, and does the job well. Plus the developers are motivated to keep working on it to make it better
July 27, 2021
Great app but what is even greater than the app itself is the customer service. It's hard to find an efficient and fast one but ETA is really amazing for that. Thank you guys you're the best !!!
June 7, 2021
Endless problems with this app. The dates are totally incorrect (even though set up correctly), some products with the same ETA date configuration show differently or the ETA dates are missing entirely. Support responds once and then not again.
Hello there, We always care about your experience of using the app. Also, we understand that it is unhappy to have troubles when trying it on your store. So one of our supports keep trying to reach you to help you set it up. Haven' t hear from you yet. Kindly check the email and and tell us the details. Then we can try our best to help you. Regards, Zeusir
May 3, 2021
Great! Had a problem and it was fixed really fast. Thanks for that. Really appreciate the swift support.
Dec. 30, 2020
It is working as claimed. The feature and placement is the best (to me) among all similar apps. Can I ask for 3 features? 1. Have a separate date for warehouse: Mon to Fri & courier service (Mon to Sat) as we outsource our shipping. 2. Able to add public holiday where nobody is working. 3. Hide it for certain product such as gift card as we don't track inventory and it's a virtual product. It will be more than a 5-start if these 3 features are added in.