EDDer: Estimated Delivery Date
Shopify estimated delivery date app
Rating
4.7
feedback
292
chart
#490
All reviews
Rating Breakdown
July 2, 2023
very fast and very helpfull, the app is very easy to use and to configure and it do the job, i recommend !
Thank you for your great review! We're thrilled to hear that you found our app fast, helpful and easy to use. We're always striving to provide our customers with the best possible experience, and we're glad that we were able to meet your expectations. Thanks for recommending us! - Sophie 💖
July 1, 2023
Excelente serviço de apoio ao cliente, muito simpáticos e atenderam me em um dia de fim de semana, quando precisei de ajuda.
Obrigado pela sua avaliação positiva! Estamos felizes em saber que nossa equipe de suporte ao cliente pôde ajudá-lo prontamente e com uma atitude amigável. Estamos sempre aqui para ajudar, mesmo aos fins de semana. Por favor, não hesite em entrar em contato novamente se precisar de algo mais. - Mariadel 💖
July 1, 2023
Great app for your store and great support on costumer service. I highly recomment them. thank you!!
Thank you for your positive review! We are thrilled to hear that our app has been great for your store and that you have found our customer service to be helpful. We appreciate your recommendation and are grateful for your business. If you ever need anything else, please do not hesitate to reach out to us. Thank you again for your support! - Sophie 💖
June 27, 2023
First my shop speed dropped dramatically when I installed the app. Second the ETA simply stopped showing for ALL my products. I had the free plan, testing it before committing to the paid plan. At first it showed ETA for only 100 products, so far so good. But it suddenly stopped working. I spent nearly 1 hour with the support and they simply pretended the issue wasn't real testing stuff that didn't solved the issue. They last resort was to tell me to upgrade the plan, that it was the only way to make the ETA shows.
We genuinely appreciate your feedback and apologize for the inconvenience you encountered. We strive to provide a seamless and efficient experience for all our users, and we regret that we fell short of your expectations in this instance. We understand the frustration you experienced with the drop in page speed, and we apologize for any inconvenience caused. While our app may not be the direct cause of this issue, we still want to assist you in any way we can to help optimize the performance of your website. We understand how important it is for you to have accurate and consistent ETA information, and we apologize for any inconvenience caused by this inconsistency. The ETA message displayed on your products is indeed system generated and intended to provide valuable information to your customers. However, as part of our free plan, there is a product limit in place. Once the app detects that you have reached this limit, syncing resources becomes necessary for accurate data representation, including the ETA message. To remove the product limit and display the ETA message for all your products, an upgrade to our paid plan is required. We appreciate your feedback and will take it into consideration as we continue to improve our app. If you have any further concerns or questions, please do not hesitate to reach out to our support team for assistance. Thank you for your patience and understanding. - Joewelyn 🌷
June 20, 2023
We installed this app and it didn't work on every product. Although we chose the correct plan, the Estimated Delivery Date would not show up. We contacted the developers but his responses were not very helpful. Other than that, the developer rewrote our shop-code and it then showed the word "test" under every single article and we were not able to delete it. After contacting the developer again and asking him if he had implemented the word test in the code, he stated multiple times that it was not him. We proceeded to contact Shopify+ and they showed us that it was indeed the developer from this app who inserted this mistake in our website. We do not recommend this app at all. The customer service is miserable and cannot be trusted. Also the app does not work how it is supposed to do.
We apologize for the inconvenience you experienced with our app. We take feedback seriously and are sorry to hear that you had issues with our app and customer service. We are constantly working to improve our app and will take your feedback into consideration. Regarding the issue with the word "test" appearing on your website, we apologize for any confusion and want to assure you that we did not intentionally insert that into your code. We will work with you to resolve this issue as quickly as possible. Again, we apologize for the inconvenience and appreciate your feedback. - Joewelyn
June 19, 2023
gentili e disponibili .........................................................................................
Grazie per i tuoi commenti positivi sulla gentilezza e disponibilità del nostro team. Siamo felici di sapere che abbiamo soddisfatto le tue aspettative e speriamo di continuare a fornirti un servizio eccellente. Grazie per aver scelto la nostra app! -nona
June 18, 2023
Amazing app.. Great free plans.. Highly recommended for stores to show an ETA on the orders, great customization options.
Using app
About 2 months
Total reviews
1
Average rating
5.0
Thanks for your positive feedback on our app! We're happy to hear that you enjoyed the personalization options and support for displaying an ETA on your orders. We're proud to offer free plans that meet the needs of many stores. Thank you for the recommendation and for choosing our app! -nona
June 14, 2023
amazing service and wonderful features in app. Mariadel is very helpful
Using app
6 days
Total reviews
4
Average rating
4.0
Thank you for your positive feedback! We are glad to hear that you are enjoying our app and that I was able to provide you with helpful assistance. Please let us know if you have any further questions or concerns. - Mariadel 💖
June 4, 2023
Easy to set up, configure and up in running in no time. Like the addition this app offers to give my customers an expected time frame on my products. Thanks!!
Thank you for taking the time to leave a positive review of our app! We're glad to hear that it was easy for you to set up and configure, and that you appreciate the feature that gives your customers an expected time frame for your products. We appreciate your support and hope that our app continues to meet your needs in the future. Thank you for choosing us! - Mariadel 💖
June 3, 2023
Superbe application très facile d'accès et très pratique ! A conseiller pour tout ceux qui possèdent une boutique en ligne.
Merci d'avoir pris le temps de laisser un commentaire positif sur notre application! Nous sommes ravis d'apprendre qu'elle est facile à utiliser et pratique pour votre boutique en ligne. Nous apprécions votre recommandation à d'autres et espérons que notre application continuera à répondre à vos besoins à l'avenir. Merci de nous avoir choisis! - Mariadel 💖
June 3, 2023
Amazing Chat support. the app works perfectly well. It is much better to use for a better customer understanding about the delivery times.
Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our chat support and that our app was able to provide you with a better understanding of delivery times. We're always here to help, so feel free to reach out to us if you have any further questions or concerns. Thanks again for choosing our app! - Joewelyn
May 31, 2023
One of the notable benefits of ETA is its accuracy. By leveraging data such as shipping history, ...
May 23, 2023
It's a great app with lots of customization on cart page and checkout page. You can go for it.......
May 15, 2023
This app is full of features, works great in my store. Let us show our customers very important info in advance.
May 9, 2023
Great app . i am using this app form last 3 year on my all shopify store very easy to use and helpful for my customers.
May 2, 2023
looks just like amazon's estimated delivery notices. i love the ability to customize the messages and colors. im pretty happy with it
April 28, 2023
Очень помогло ваше приложение, долго не могла понять как добавить время доставки для клиентаю ваше приложение помогла мне в этои
Nov. 2, 2023
Very Easy to use, I could set up the estimated delivery time in under 2 minutes. I had an error and the team helped me out very quickly Would recommend!
April 10, 2023
Best Customer Service Ever!! I had problems with the app and Jade helped me get it fixed in less than 10 minutes