EDDer: Estimated Delivery Date
Shopify estimated delivery date app
Rating
4.5
feedback
134
chart
#1,111
All reviews
Review RSS Feed
Jan. 18, 2023
Updating my review. The app is super glitchy, and every time we add new products they either don't sync or take too long. Every time we contact the support staff, they have to reach out to a specialist which takes another day or so. Trying to find another app.
Thank you for your honest feedback. We apologize for the inconvenience you have experienced with our app. We understand your frustration with the syncing issues and the delay in resolving them. Our team is working hard to resolve these issues as quickly as possible. We value your business and hope you will consider giving us another chance in the future. If you have any further concerns, please don't hesitate to contact us. 🙏😔 - Joewelyn🌹
Oct. 19, 2022
Amazing customer service! Got my widget set up quickly and efficiently! Love how you can customize ETA's based on region.
Oct. 10, 2022
Amazing app! It works very well, the costumer service is amazing. It really boost off my sales ! I recomend it
Sept. 28, 2022
Brilliant app. Perfect for longer shipping times to deliver customer expectations and reduce issuesand unhappy Customers.
Sept. 19, 2022
App works great, customer service is amazing at getting it to work perfectly with how we needed it on our store.
Hi Fishly, Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service! Best Regards, ETA Support
Sept. 7, 2022
Nice app, nice support, solutions find when i can get to the point myself, i love it ! i recommand, i love it
Aug. 17, 2022
Great application! Customer service response is also quite timely. I hope that the delivery time can be defined according to the product tag instead of the product collection
July 24, 2024
Application très utile pour indiquer les dates de livraison personnalisées pour chaque article. Support très réactif et sympathique. Super je recommande vivement!
Aug. 4, 2022
the app is relatively easy to configure, support for problems is fast and reliable - that's how it should be. :-)
Aug. 4, 2022
Great app to showcase the shipping information to users. Had a tiny problem when moving to a new theme and their support team was super fast and helpful in helping me solve the issue. All done within 30 minutes!! Highly recommend this app!!
July 23, 2022
Amazing customer service! Works well on my website, and my query was answered in a matter of minutes.
July 19, 2022
Works fine and really great help from customer service (Mariadel). Great! Hopefully there will be some more design options in the future.
July 26, 2022
After checking locally in the US and Australia, I found that everywhere the same (wrong) delivery time is displayed exactly as in Germany. The support had 30 days to get the problem under control - which did not happen. So now I've paid for an app that not only didn't do anything, but probably scared off buyers. Very disappointing! ADDITION: I was horrified to find this non-functioning app is STILL on my site (even after deleting all cookies and cashe data), even though I uninstalled it weeks ago!!! So it won't even uninstall cleanly! I STRONGLY advise against this app!
Hello, VINTARAMA! Thank you for providing us with your feedback. We are deeply sorry if our service did not meet your expectations. If you could tell us what went wrong and how we could contribute to improving, that would be great. Please know that we would be happy to arrange a conversation with you and our team to discuss your feedback. Please feel free to contact us via email with our agent. At ETA, we are devoted to your success, and we are constantly striving to improve so that we are a better fit for your business's goals and standards. Have a fantastic day! Kelly | ETA Support
July 15, 2022
For long time I was looking for an app like this. It is very simple and easy to configure. I thank you also for fast support.
July 7, 2022
Very good app! It works well and integrates seamlessly in the shop. Lots of settings and very flexible. No bugs found yet. Thumbs up!
July 6, 2022
Super Kundenservice! Bin sehr zufrieden mit der App! Mein Problem wurde sofort behoben und der Chat war sehr freundlich. Vielen Dank dafür!
July 4, 2022
Sleek, professional and very easy to customise. Well built! Great tool for urgency when you have next day delivery options
June 28, 2022
This app is a very good app to use. It's very simple and straight forward to navigate around, and most importantly the customer care team is very responsive and helpful. Highly recommended
June 26, 2022
Mariadel was very helpful and after the problems I was experiencing with the app she requested permission for a tech guy to have some access to my store to allow the delivery zones to be displayed on my site, as there was some issues with the app working with my site initially. The only reason I didn't provide 5 stars is because of the technical issues to begin with. 5 star service though.