All reviews

Rating Breakdown

  • 5
    88% (470 ratings)
  • 4
    4% (23 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (7 ratings)
  • 1
    5% (28 ratings)
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5 / 5 Share

April 11, 2023

Good app. Support is helpful, and reliable. Sometimes can have hiccups with syncing, but its always fixed within a couple hours.

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

April 3, 2023

Die App synced quasi alles automatisch, sobald ein item mal gelistet ist. Auch bereits gelistete items können zurück-gesynced werden. Kein manuelles pushen und Nachbearbeitung auf Etsy notwendig (Bilder-re-Sync hat noch Potential). Insgesamt intuitiv und zuverlässig. Bis jetzt die beste der 4-5 apps die ich getestet habe. Erwähnen möchte ich unbedingt auch, dass mir bei meiner einzigen Supportanfrage innerhalb von 2 Minuten per Chat jemand geholfen hat. Ich denke ich bleibe vorerst bei digital products labs... ;)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2023

After installing the app and linking it with Etsy I had some questions around how to sync the orders. My questions where answered prompt through the Livechat. Highly recommendable.

Using app

About 6 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 4, 2023

I had issues with the app but support was able to resolve them. Darpan also helped me a lot, he offered to call me to help me upload products correctly and make sure everything was running smoothly. He was very nice and made me feel very comfortable and confident that their app and support would help me grow my business and bring more sales!

Using app

9 months

Total reviews

9

Average rating

3.2

1 / 5 Share

March 28, 2023

There were mutiple problems and their personel are only train on how to connect you and not troubleshooting. But the worst was when couldn't upload for a week. They blamed it on Etsy token revoked. It was because the shop name in Etsy had changed and needed to be re-connected to Etsy with new shop name. I found this out on my own. But they were so quick to blame Etsy they never checked. Very poor service.

Using app

28 days

Total reviews

1

Average rating

1.0

Developer Reply

Sorry for the frustration that your upload had been halted. Similar to you we have been inquiring with Etsy why your token was revoked and where awaiting feedback and how to resolve this since there was no indicator why or how this happened. Apologies if you were insufficient looped in during this period. I think it's unfair that, seeing the cause was outside our capabilities give us such review. Hopefully now that the cause and solution is clear we can onboard you back and provide you with a seamless Shopify - Etsy integration. best regards, DPL - support team

5 / 5 Share

March 23, 2023

I have some little issues when I began to use the app (caused by my bad English LOL) and the support team (Jillian specially) was wonderfull! She helped me to configurate my store to put dimensions and now I can upload my products to Etsy and control everything in my Shopify store. I tried a lot of app to do this and this is the best, sure!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2023

WILL BE WAITING THE ONBOARDING FOR A SUCCESSFUL VENTURE HOPEFULLY PLEASE PLEASE WHAT I REALLY NEED IS A QUALITY APP RIGHT NOW

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

thank you !

5 / 5 Share

March 23, 2023

the app has worked well for me over the past couple of years, customer service is very helpful, Surya S was especially great!

Using app

Over 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

March 23, 2023

I am finding the app easy to use and am very happy. I would highly recommend this app for Shopify-Etsy integrations.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2023

Works great for syncing products to Etsy! Great customer service. Have not tried out the order syncing process yet.

Using app

8 months

Total reviews

2

Average rating

5.0

3 / 5 Share

March 17, 2023

App is just okay. It doesn't automatically update your Esty items, and to try and figure out how to update the items is very challenging. There solution is to have another DEMO call. Tech support just won't help you get what you need done. Not the best app.

Using app

5 months

Total reviews

6

Average rating

2.7

5 / 5 Share

April 2, 2023

Very great customer service (we worked with Surya Shrestha). Good app for Etsy to Shopify integration. Spoke with Darpan and he was really very helpful and knowledgeable.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2023

Surya S. was so helpful in getting my products synced for me. We used google meet and it made is so easy. Thank you so much loving the app so far.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2023

App is Amazing if you are trying to streamline your order processing from Etsy and Shopify. Excellent customer service as well we could not be happier! Thanks you all!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2023

These guys are great! Good service especially Surya. Fast response and even if there's a hiccup (always will be anywhere) they fix and navigate right away. Really complete service and the app is great too. Give Surya a raise. - T

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2023

To date, this app has been the experience yet. No, it is not perfect but no third-party apps are. I've tried a lot of them. It is very refreshing to be able to actually make contact with support very quickly. I find that so many apps do not offer any type of phone support and chat is not available in a timely fashion. With Etsy Integration, support has been absolutely fantastic. Darpan is very knowledgable and eager to resolve issues when they happen. I most definitely recommend this app. The support is top-notch.

Using app

About 2 months

Total reviews

11

Average rating

3.6

5 / 5 Share

March 1, 2023

So far so flipping cool.....easy to use and it works, Uploaded all my products and it works 100% The best bit is that it's really easy to use. I'm not technical but this has all the hallmarks of a great app.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 25, 2023

A very good app, although there are many small problems, but the staff will help me solve them as soon as possible.

Store

CASEHZ

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 5, 2023

Thank you Surya for your help and patience in resolving my issue. Thanks to your customer service I can continue using this product with confidence:-) good luck!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2023

Jillian and the rest of the team have been incredibly helpful and responsive in helping us set this integration up. It has made the process of adding listings from our Shopify to our Etsy so much easier.

Using app

About 1 year

Total reviews

2

Average rating

5.0