All reviews

Rating Breakdown

  • 5
    92% (613 ratings)
  • 4
    3% (21 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (5 ratings)
  • 1
    3% (18 ratings)

Reviews with Text

  • 92% (609)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 14, 2025

easy to use! fast support! special mention to surya for handling my issue promptly and making sure store functions and syncs smoothly with etsy!

Using app

10 days

Total reviews

6

Average rating

5.0

5 / 5 Share

July 9, 2025

Thank you Ronex! Wonderful help :)

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2025

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

July 7, 2025

Tried integrating Etsy with my Shopify store and gave up miserably until I found this app which makes it a breeze. A few weeks in, as Etsy orders started picking up, I had a few questions and Hem from Support was able to guide me promptly. Very satisfied user here.

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 3, 2025

Excellent customer service and Tech support!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2025

Great customer service

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 3, 2025

Hem has been excellent support agent for me and resolved all of my issues!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2025

My customer support is Hem. The DPL software appears seamless. Hem helped me through the setup procedure as I was held up on deciding how to set my shipping as it's international. Hem was very professional and knowledgeable about the process and made it an easy integration. Thank you for your support.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 2, 2025

Hem

Store

Ipsē

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2025

Hem resolved me issues promptly, would recommend the app for store intergration.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

July 1, 2025

This App is a very good App love it so much

Store

VEHAVEN

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 30, 2025

great walkthrough with Ronex, highly recommend for future support I will definitely request help

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2025

Has worked almost flawlessly so far! Had one question and they resolved it immediately. Highly recommend!

Using app

About 2 hours

Total reviews

6

Average rating

3.7

5 / 5 Share

June 28, 2025

Superbly responsive, the chat agents are well equipped with the knowledge needed to solve your problems. Loved it.

Using app

About 14 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

June 27, 2025

Ronex was helpful with trying to get our Etsy shop set up. I have a few connectivity problems on our end and was patient through the process. We will continue with Ronex with any future enquiries.

Using app

6 months

Total reviews

8

Average rating

5.0

3 / 5 Share

June 26, 2025

This app doesn't meet my needs, unfortunately. I switched from another platform due to frustrations, but that one still offered more flexibility overall. With this app, I'm unable to do key things like: – Set a profile to automatically adjust pricing (by a dollar amount or percentage) when syncing to Etsy – Create a profile that sets quantity to a specific number when Shopify's inventory is 0 Since I handmake many of my products and don't always keep an active inventory, manually updating hundreds of listings just isn’t realistic. One other note (and this applies to many apps, not just this one): communicating with support can sometimes be a challenge when there's a language barrier. I completely understand that support is offered in many languages, which is great, but it would be helpful to have smoother communication when discussing technical details in English.

Using app

33 minutes

Total reviews

5

Average rating

4.2

5 / 5 Share

June 25, 2025

Good customer service from Hem. Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2025

Ronex is the best! Give this man a raise! 5 stars again.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

June 19, 2025

Store

Zadaz

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2025

Hem has helped my thru understanding what to do in syncing my Shopify Products with my Etsy Products. He stayed with me as I had a hard time understanding the SKU, etc. but now I have the ability to work on it more! Thank you so much, Brenda

Using app

About 1 month

Total reviews

2

Average rating

5.0