All reviews

Rating Breakdown

  • 5
    88% (506 ratings)
  • 4
    4% (25 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (7 ratings)
  • 1
    5% (29 ratings)
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5 / 5 Share

May 31, 2023

Once you figure it out and get through the initial setup, it's pretty easy to use and seems solid so far. Setting up the shipping options gets a little confusing at first but overall simple to use and seems fairly robust on the syncing.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2023

The app is very easy to use. Customer support is great and efficient. Surya is an expert who helps me to solve the problem immediately.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2023

5 star service, needed to change websites and still use the app . was seamless and help was instant and great. we are back up on etsy conected to our new shopify account. well done all, ***** , i recommend the app

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2023

This app works amazing. I was having difficulties uploading my shopify products to etsy, support live chat answered quickly, and got on a google meet with me right away to walk me through the process, and it worked seemlessly. Thank you again!

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

May 22, 2023

I spoke with Nirmal absolutely amazing help, called me straight back with a screen share to guide me when I struggled with something. Clear and polite saving me loads of valuable time. really appreciate your help and support. Thank you

Store

My Store

Using app

5 months

5 / 5 Share

May 22, 2023

I love this app! The customer service is really awesome and great. I tried other app before and it wasn't that good because the prices all same even I have all different prices. If you are looking for sync your Etsy listing to Shopify, this is the perfect app.

Using app

1 day

Total reviews

2

Average rating

5.0

1 / 5 Share

May 19, 2023

Spent weeks trying to get the products to link with between Shopify and Etsy and it never worked. We had all our SKU, Product titles, variant titles, qty, and prices that match exactly and it never would link. Support is horrible and they kept telling us they would respond and no one would respond. Chat is fast to respond, but often that ended with them telling us they needed to have a developer help, and then nothing would happen. I would not recommend this app. We also had orders that failed to transfer over so we had to manually process orders.

Using app

8 days

Total reviews

2

Average rating

1.0

5 / 5 Share

May 16, 2023

Excellent customer service and support. Fast response time and very helpful. So nice to have fast access to help.

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 11, 2023

Amazing so helpful team, i successfully uploaded my products on Etsy! Surya S. was so helpful and guided me how to fix my issues!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

1 / 5 Share

May 11, 2023

Such a pathetic customer service. Asked them 5 months long for a feature. Every time they forget and start from the scratch asking what I need. This is is not worth the money. The customer service really don´t help

Using app

6 months

Total reviews

2

Average rating

1.0

Developer Reply

Sorry for the fact that our customer service rep was not able to give you a direct reply on your feature requests which obviously caused frustration. Your feature request of not transferring the email address over from Etsy to Shopify at the time of an order is simply not possible since it's a required field to have the order accepted in Shopify. I trust aside of not being able to fulfil the feature request your experience with our app is good and that you will re-consider this review over your whole app experience. We are really hopeful you're willing to try our App again and we'll make sure your transfers between Shopify and Etsy will be fast and effective.

5 / 5 Share

May 7, 2023

Its all been a bit confusing launching my first Etsy store. The shipping charges are generally a pain, but the App support team has been great helping me customize pricing, margins, and shipping (fixed). Thanks to the App Support Team for all of your help.

Using app

4 months

Total reviews

1

Average rating

5.0

4 / 5 Share

May 5, 2023

当方の第一言語が英語ではないため、トラブルが生じた時に、英語で事象を正確に説明することが難しいのですが、いつも内容を汲んでくださり、誠実に対応していただいています。問題が解決するまで、何度もきちんと返信いただけますし、最後まで対応していただけるので、信頼しています。レスポンスも早く、助かっています。

Using app

12 months

Total reviews

2

Average rating

4.5

5 / 5 Share

May 3, 2023

I haven't used it much yet, but had to contact CS as my products didn't initially upload to Etsy I must of clicked the upload button to quickly. Very friendly and helpful when I contacted.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

Customer support is helpful and responsive. When there has been a glitch or problem, they're always responsive. I appreciate that!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2023

THE SUPPORT IS EXCELLENT, THEY CALL ME AND HELP ME FIX THE PROBLEM VERY FAST!! I RECOMENDED THIS APP A LOT ! THANKS A LOT

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2023

I am giving this app 5 stars due to the customer care and simplicity of the app. I love that it integrates directly with my Shopify interface and I don't have to open another window to view my products/inventory. I have used many other apps that feel over complicated and over priced. While there are some items that can be worked on with this app (minor issues with message verbiage or display options-but nothing major/none affecting inventory management, etc.) It does what it promises and after speaking with support I feel confident the minor issues will be worked out soon. This is a cost effective inventory management system that works well for syncing products Shopify with Etsy. Syncing is much quicker and closer to "real-time" than the other 5-6 apps I have tried. It is simple to use and understand the customer support is quick to respond. I would say that once the minor glitches are resolved I will consider this app to be the best available for those that simply need to view/manage orders and inventory between the 2 platforms. Great job, hope to see more intuitive features soon that will make it even better. Thanks to the development team.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2023

Surya and team are always very responsive and helpful. They are also very acoomodating and dedicated to make the app better. Highly recommend this app!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 20, 2023

I recently started using Etsy Integration & Sync - DPL for Shopify to manage my Etsy and Shopify stores, and I have to say, it's been fantastic. One of my favorite features is the automatic inventory sync between Etsy and Shopify. I don't have to worry about accidentally overselling items, which saves me a lot of time managing my stock levels. The customizable listing templates and automatic order fulfillment are also great features that have made managing my stores much more efficient. The customer service provided by the app has been exceptional. Whenever I have a question or issue, the support team is quick to respond and always helpful. The documentation and knowledge base provided by the app is also helpful in troubleshooting any problems I encounter. Overall, I would highly recommend Etsy Integration & Sync - DPL for Shopify to anyone selling on both Etsy and Shopify. It's an excellent tool that simplifies the process of managing multiple online stores and improves the efficiency of your business operations.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2023

I'm new to Etsy and that was so helpful! I got step by step guide and support on setting up my products.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2023

Good app. Support is helpful, and reliable. Sometimes can have hiccups with syncing, but its always fixed within a couple hours.

Using app

Over 1 year

Total reviews

3

Average rating

3.7