All reviews

Rating Breakdown

  • 5
    92% (613 ratings)
  • 4
    3% (21 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (5 ratings)
  • 1
    3% (18 ratings)

Reviews with Text

  • 92% (609)
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5 / 5 Share

June 18, 2025

Great support and learning session!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2025

Very helful

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2025

I've just started to use this app. I did not know how to use it properly, but Hem T assisted me straight away and with his excellent knowledge was able to help me sort it. Fantastic customer service! Thank you

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2025

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2025

This is a necessity to keep the inventory synced up between two stores. Initial training was personalized and shown directly on my computer screen. The presenter was very patient with me trying to navigate my way through a new program. It has so many features that were shown to me that I am on information overload. I think I definitely chose the right program for my two stores.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2025

It has great technical support

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2025

great help fast service

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2025

Worked with Hem Did excellent online support.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

June 7, 2025

I had problems with the app overwriting my Etsy descriptions. The support team was very helpful and was able to resolve my problem within the settings. I am very satisfied with the results.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2025

Kusum, She was very patient and helpful with my product integration from shopify to Esty and Esty to shopify greatly appreciated her time and wisdom. ToddShop1 and toddhemmingcrafts.com

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

June 5, 2025

Great customer service, they helped me with my issues.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2025

Have only been using the app for a short time, but my experience so far has been wonderful. Uploading my products to etsy has been very easy. Had a small problem uploading 3 items, and they were able to help me solve it very quickly. it was as simple as the metadata still had not synced correctly yet. Looking forward to using this app for a long time.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2025

So far, we are very satisfied with the app and the support. The team works well, quickly and reliably. Keep up the good work. Best regards.

Using app

About 2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

June 3, 2025

Wow- I hate installing new aps then fumbling around. I scheduled a free 30 min session and we blasted through setup and I am off to the races. Honestly I wish every app on Shopify had this level of customer support. And the actual functionality is awesome.

Using app

6 days

Total reviews

9

Average rating

3.9

5 / 5 Share

June 3, 2025

Great experience, very helpful and informative. Made everything easy to understand and work with. Thank you!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2025

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 1, 2025

Kusum was great at helping me resolve issues with my products much appreciated.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2025

Update to below review - support team reached out via phone and provided a tailored fix to issue. I was very impressed. It looks like the issue is being resolved, which is a win for me, but also a big win for the app’s usefulness for everyone else The app is unintuitive, and the customer support has a poor grasp of the English language, so communication is extremely difficult. the process of adding, syncing and managing products is not at all straightforward. They claim they cannot sync order shipping info any longer to Shopify, yet other Etsy integrations are doing it. So I'm left with all my imported orders failing to sync shipping and stock levels (what's the point of the app at this point?). They are telling me to pay for 3rd party shipping software to import and ship my orders because they cannot get them into Shopify themselves.

Using app

4 months

Total reviews

3

Average rating

3.7

5 / 5 Share

May 28, 2025

This app is such a life saver! It has simplified my business so much and gives me back time so I can actually grow my business. The customer service is perfection. You get proactive help and also instant help when you need it.

Using app

9 days

Total reviews

1

Average rating

5.0