All reviews

Rating Breakdown

  • 5
    92% (677 ratings)
  • 4
    3% (24 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (5 ratings)
  • 1
    3% (19 ratings)

Reviews with Text

  • 91% (665)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 3, 2025

Hem has been excellent support agent for me and resolved all of my issues!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2025

My customer support is Hem. The DPL software appears seamless. Hem helped me through the setup procedure as I was held up on deciding how to set my shipping as it's international. Hem was very professional and knowledgeable about the process and made it an easy integration. Thank you for your support.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 2, 2025

Hem

Store

Ipsē

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2025

Hem resolved me issues promptly, would recommend the app for store intergration.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

July 1, 2025

This App is a very good App love it so much

Store

VEHAVEN

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2025

Has worked almost flawlessly so far! Had one question and they resolved it immediately. Highly recommend!

Using app

About 2 hours

Total reviews

7

Average rating

3.9

5 / 5 Share

June 28, 2025

Superbly responsive, the chat agents are well equipped with the knowledge needed to solve your problems. Loved it.

Using app

About 14 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

June 27, 2025

Ronex was helpful with trying to get our Etsy shop set up. I have a few connectivity problems on our end and was patient through the process. We will continue with Ronex with any future enquiries.

Using app

6 months

Total reviews

8

Average rating

5.0

3 / 5 Share

June 26, 2025

This app doesn't meet my needs, unfortunately. I switched from another platform due to frustrations, but that one still offered more flexibility overall. With this app, I'm unable to do key things like: – Set a profile to automatically adjust pricing (by a dollar amount or percentage) when syncing to Etsy – Create a profile that sets quantity to a specific number when Shopify's inventory is 0 Since I handmake many of my products and don't always keep an active inventory, manually updating hundreds of listings just isn’t realistic. One other note (and this applies to many apps, not just this one): communicating with support can sometimes be a challenge when there's a language barrier. I completely understand that support is offered in many languages, which is great, but it would be helpful to have smoother communication when discussing technical details in English.

Using app

33 minutes

Total reviews

6

Average rating

4.3

5 / 5 Share

June 25, 2025

Good customer service from Hem. Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2025

Ronex is the best! Give this man a raise! 5 stars again.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

June 19, 2025

Store

Zadaz

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2025

Hem has helped my thru understanding what to do in syncing my Shopify Products with my Etsy Products. He stayed with me as I had a hard time understanding the SKU, etc. but now I have the ability to work on it more! Thank you so much, Brenda

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2025

Great support and learning session!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2025

Very helful

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2025

I've just started to use this app. I did not know how to use it properly, but Hem T assisted me straight away and with his excellent knowledge was able to help me sort it. Fantastic customer service! Thank you

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2025

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2025

This is a necessity to keep the inventory synced up between two stores. Initial training was personalized and shown directly on my computer screen. The presenter was very patient with me trying to navigate my way through a new program. It has so many features that were shown to me that I am on information overload. I think I definitely chose the right program for my two stores.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2025

It has great technical support

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2025

great help fast service

Using app

4 days

Total reviews

1

Average rating

5.0