All reviews

Rating Breakdown

  • 5
    92% (677 ratings)
  • 4
    3% (24 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (5 ratings)
  • 1
    3% (19 ratings)

Reviews with Text

  • 91% (665)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 23, 2025

Krishna was an amazing help! He was patient, gave me screenshots and explained what I couldn't understand. He is a valuable resource to your customers and company!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2025

Using app

3 months

Total reviews

2

Average rating

5.0

1 / 5 Share

July 20, 2025

DESTROYED MY SHOP and IT WILL DESTROY YOURS! I have been operating Etsy print on demand for years without issues. The moment I synced my products to Shopify using this horrendous tool, my ENTIRE Etsy shop was corrupted. Product decriptions were messed up, photo variations broken, and fulfillment broken. I had made 200% sure to uncheck every overwrite option BEFORE I imported, and it still overwrote my Etsy listings. When I contacted their support, they denied any fault with their tool and told me "not our fault, just update your products one by one again, and it'll carry be fine..." Please for the love of god, save yourself the tens of hours you'll waste in frustration and avoid this trash.

Using app

14 days

Total reviews

1

Average rating

1.0

Developer Reply

This review contains claims that misrepresent both the facts and our app’s functionality. Our investigation into this case showed that the sync settings for product descriptions and images were turned off before the import process began. Based on our system logs, no updates were made by our app to the product descriptions or photo variations on Etsy. The user used our app to import from Etsy to Shopify only and that's backed by our logs. We offered direct support and even proposed a call to investigate further. Unfortunately, the user declined to speak with us and instead jumped to publicly blaming our app without substantiating their claims. We’ve supported thousands of successful Etsy-to-Shopify imports, and while we understand the stress of technical issues, we’re confident that our app performed as expected in this case. We encourage merchants to reach out to our support team directly with any concerns—we’re here to help and always happy to walk through the process step by step.

5 / 5 Share

July 19, 2025

Great so far

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2025

I like this app. I learned how to use it quickly. It is easy to use and does all the necessary functions. I have been using it for over a year and I am happy with everything. The support works well. I recommend this app.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

July 18, 2025

Great Service from Hem, thank you so much.

Using app

About 2 months

Total reviews

6

Average rating

3.7

5 / 5 Share

July 17, 2025

So thankful to have found this app. So easy to use and customer service is great. Pratik walked me through the process of setting up the app which took about 15 minutes.

Using app

2 days

Total reviews

13

Average rating

4.7

5 / 5 Share

July 15, 2025

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2025

Support was quick and super helpful!

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

July 14, 2025

Outstanding customer support! Surya went above and beyond — He even recorded a video to show me exactly what to do and offered a Google Meet video call to help me out in real time. Super patient, kind, and incredibly helpful. Truly one of the best support experiences I’ve ever had. Thank you!

Using app

28 days

Total reviews

2

Average rating

4.5

5 / 5 Share

July 13, 2025

professional, calm, very helpful, knowledgable about the app and techniques provided....

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2025

Its really helpful and lets you upload product listing easily.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

July 10, 2025

As a first time user I was the app quite easy to navigate. Only issue I had related to Etsy's shipping and product dimension and weight rules. But this app helped me resolve that problem.

Using app

About 1 hour

Total reviews

2

Average rating

4.0

5 / 5 Share

July 10, 2025

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2025

easy to use! fast support! special mention to surya for handling my issue promptly and making sure store functions and syncs smoothly with etsy!

Using app

10 days

Total reviews

6

Average rating

5.0

5 / 5 Share

July 9, 2025

Thank you Ronex! Wonderful help :)

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 14, 2025

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

July 7, 2025

Tried integrating Etsy with my Shopify store and gave up miserably until I found this app which makes it a breeze. A few weeks in, as Etsy orders started picking up, I had a few questions and Hem from Support was able to guide me promptly. Very satisfied user here.

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 3, 2025

Excellent customer service and Tech support!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2025

Great customer service

Using app

5 months

Total reviews

3

Average rating

5.0