Etsy Integration ‑ DPL

Hem

Hem resolved me issues promptly, would recommend the app for store intergration.

This App is a very good App love it so much

Has worked almost flawlessly so far! Had one question and they resolved it immediately. Highly recommend!

Superbly responsive, the chat agents are well equipped with the knowledge needed to solve your problems. Loved it.

Ronex was helpful with trying to get our Etsy shop set up. I have a few connectivity problems on our end and was patient through the process. We will continue with Ronex with any future enquiries.

This app doesn't meet my needs, unfortunately. I switched from another platform due to frustrations, but that one still offered more flexibility overall. With this app, I'm unable to do key things like: – Set a profile to automatically adjust pricing (by a dollar amount or percentage) when syncing to Etsy – Create a profile that sets quantity to a specific number when Shopify's inventory is 0 Since I handmake many of my products and don't always keep an active inventory, manually updating hundreds of listings just isn’t realistic. One other note (and this applies to many apps, not just this one): communicating with support can sometimes be a challenge when there's a language barrier. I completely understand that support is offered in many languages, which is great, but it would be helpful to have smoother communication when discussing technical details in English.

Good customer service from Hem. Thank you!

Ronex is the best! Give this man a raise! 5 stars again.

Hem has helped my thru understanding what to do in syncing my Shopify Products with my Etsy Products. He stayed with me as I had a hard time understanding the SKU, etc. but now I have the ability to work on it more! Thank you so much, Brenda

Great support and learning session!

I've just started to use this app. I did not know how to use it properly, but Hem T assisted me straight away and with his excellent knowledge was able to help me sort it. Fantastic customer service! Thank you

This is a necessity to keep the inventory synced up between two stores. Initial training was personalized and shown directly on my computer screen. The presenter was very patient with me trying to navigate my way through a new program. It has so many features that were shown to me that I am on information overload. I think I definitely chose the right program for my two stores.

It has great technical support

I had problems with the app overwriting my Etsy descriptions. The support team was very helpful and was able to resolve my problem within the settings. I am very satisfied with the results.

Great customer service, they helped me with my issues.

Have only been using the app for a short time, but my experience so far has been wonderful. Uploading my products to etsy has been very easy. Had a small problem uploading 3 items, and they were able to help me solve it very quickly. it was as simple as the metadata still had not synced correctly yet. Looking forward to using this app for a long time.