All reviews

Rating Breakdown

  • 5
    92% (613 ratings)
  • 4
    3% (21 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (5 ratings)
  • 1
    3% (18 ratings)

Reviews with Text

  • 92% (609)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 5, 2024

very good service feel like vip app - so good and recomended also ronex give me the best service i ever had/ tnx a lot!!!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Really fast help when needing to set up shop and configure the Shopify app. Very impressed. Recommended this service and app 100%. Thank you Hem for your help!

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 11, 2024

We had the impression that using this app would be seamless and user friendly from reading the reviews. We are new to the industry and appreciated Ronex and Hem walking us through uploading our Shopify store to Etsy. Would highly recommend using their Optimization free call as the guys were very patient and helpful! Krishna was helpful in explaining the Etsy payments! Lots to learn appreciate the ongoing support.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 2, 2024

Using app

43 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

Surya...did a great job at resolving a nagging issue i have had for months....he did it in less then a minute...awesome job

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

Store

My Store

Using app

About 2 hours

5 / 5 Share

Aug. 28, 2024

Fantastic Easy to work with Customer Service. Answered my questions and were patient through my learning curve of the new program/process. Very easy to use after going through a mini demo for my needs.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

Useful app that has saved our team time with order fulfillment between Shopify and Etsy. I recently had some issues with order syncing and Ronex took the time to clearly walk through the steps by phone. Thank you for the phenomenal customer service!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

customer support is top notch! Didn't take long to connect and was patient and answered all my questions.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Nirmal was Most Helpful

Using app

About 1 year

Total reviews

4

Average rating

4.5

5 / 5 Share

Aug. 7, 2024

The support team was very helpful in resolving the issues with the Etsy order. Surya was very kind and patient with me. Thank you.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

Great app for linking products - had a few issues through my own making and they have been able to help us correct them. They also take feedback on board and have added in suggestions to the app throughout our time using it. Recently had an issue and Nirmal offered straight away to jump on a video call with us to sort it. Thanks!

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

So far so good, have to say the biz customer service process if very good and clear to get onto some to help and the customer service person was very helpful

Store

MRS V

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2024

Customer support is always helpful in finding solutions and responding promptly.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 29, 2024

I had some issues with the sync of shopify/etsy products. The customer support was great and it took them a few minutes to investigate and find the problem. I didn't add all Shopify variations in Etsy (only 10 of 12 colors), this is required to sync both products. Good to know and just something to keep in mind in your workflow, but great to be supported this fast and professional.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 27, 2024

The agent was very helpful and knowledgeable to resolve my issue quickly without incident.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2024

Great customer service, very easy to follow and understand how to add items from Shopify to Etsy. I recommend this app!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2024

The app is super easy to use. At first, I had a few questions as I am new to their integration app, but their support team was super helpful and I was able to figure everything in a few minutes. Shout out to Surya for the help!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2024

Despite being complicated and very strict in every step, support chat helped me to learn easier than researching on my own. The supporter was very patient and understanding, but if you could share screen shots to make it easier for him to understand, that would be great!

Using app

About 2 months

Total reviews

1

Average rating

5.0