Etsy Integration ‑ DPL

May 19, 2020

This app doesn't work and technical support is incompetent. We gave them a try and after several attempts, orders were not syncing and the feeds were not being sent on a timely manner. This caused a complete mess with duplicate orders and unhappy customers. Save yourself the trouble. They can't get it together.

May 13, 2020

I tried Export Feed, Codisto then finally Koongo. Koongo was by far the simplest to set up and sync so I went with that. This one does work as does Codisto. i would download all 3 and see which one you prefer. I would think Koongo would be best for the vast majority.

April 8, 2020

Just started to use the app, and had a problem because of my mistake. But support helped me and now all works perfectly. Good app, recommended.

March 13, 2020

This app was an absolute nightmare! Instead of processing each order so they can be sent to the drop shipper, every order was marked as complete. If frustration were my only problem with using this software, I’d be ok. But to ruin my Christmas sales, my reputation with Etsy and cost me so much money, this is pathetic. I did not set time aside during the holidays to babysit and supposed 'automated' system that I was paying for. Then when I contacted support, they gave me some ridiculously time consuming instructions, which were very confusing. A reputable company would have fixed not only the issue, but also push thru the orders so they could be properly processed. If it were my company, I would have also offered free service for at least a year or tried somehow to find a way to make up for my client's major loss. 5-10 years of free service wouldn't have even made up for my loss. Never again Cooch

Feb. 24, 2020

Simple yet powerful app. This app has straightforward workflow for integration and support team is responsive.

Feb. 20, 2020

This app has been more straight forward than other apps to use, it has uploaded all my products to etsy. For the price you cant beat it. They offer other sales channels in that price aswell! Would be awesome to see even more. Big thanks to the support member Kabin as he helped me set up from start to finish. Support is good as you can raise a ticket outside of hours, the support hours are good as they are nearly 24/7. Very user friendly would recommend!

April 20, 2020

I needed a way to get Shopify items into Etsy, HOWEVER, I have many custom attributes (metafields) that are not standard in Shopify. Finding an app that can map my custom attributes to Etsy is not easy, there are only about two, maybe 3 at a normal price range that offer this. I tried them all and decided on this one for one main reason, the support was very quick to reply and resolve any issues. Others would take three to 5 days just to reply. If your a business owner like me you know time is money. The app is not perfect but they demonstrated to me that they are committed to helping customers, after all, setting this stuff up is not easy for most people and you likely will need help, no matter which app you use. They also told me that a new upcoming release will auto update any changes from Shopify to Etsy and I think that is a fantastic add on. Steve Madar - Get Better Clicks [email protected] UPDATE 4/20/2020 I had some very frustrating issue but I am happy to report that the support team was able to fix each one! I do suggest when you need support to be detailed and to provide screenshots when possible to minimize the back and forth when resolving issues.

Jan. 24, 2020

I write this to save others their time and sanity. Only 1 item uploaded to Etsy and got an error message for everything else, but with no way to figure out what to do. They're overseas so Live Help was always closed and the one time it was open, no response for the 40 min I was on the site. I'm MTN standard time and you can only schedule a session starting at 9:30pm and into the night. I emailed them on a Friday, got a response Monday, sent a follow up question and never got another reply.

Jan. 23, 2020

I just love working with Arpan who is the Customer Happiness Executive for ExportFeed, he is just the best!

Jan. 21, 2020

The service provided by Arpan who is the Customer Happiness Executive for ExportFeed was truly world-class. Over the weekend, I ran into some sort of coding error where the ExportFeed app was not receiving the sales communications from Etsy to send triggers of the sale to my Shopify account properly. Arapan and his developing team took immediate action and worked diligently over 2 days keeping consistent communication through email and the Facebook Messenger App with me every step of the way to fix the problem. His customer service and the overall experience was a delight during a very stressful time for our business. ExportFeed went above and beyond my expectations and I can see why this is the go to app and best solution! My problems are fixed and I can now sell with flawless integration and no worries whatsoever knowing I have a stellar support team awaiting if an issue arises. Thank you ExportFeed!!

Jan. 19, 2020

Sadly no help from their team , on how to use this for Amazon AU. Several messages to their team - and no real help. I contacted Amazon seller support, and they couldnt get it to work either. So will need to delete and look elsewhere which is a shame..

Jan. 16, 2020

Great support, for any issue you meet, they are just there to sort it out! They don't count time, Listing is easy and fast. I highly recommend it.

Dec. 13, 2019

The Worst. Nobody is ever there to chat, there is not live help. Cancelled a huge amount of sales due incorrect inventory syncing. Deleted the app. amazon has just INFORMED me that my account with them is at risk of deactivation, because my cancellation of orders is at 50%. I had perfect account health with amazon prior to this horrid app. Exportfeed, remove your feeds from my amazon and etsy accounts now! Your reply to me is a bold face lie. I have all the emails/contacts/my web developer emails, all that helped to straighten out your mess and have reported you to shopify. I will also reach out to Shopify CEO Tobias Lütke. This is not good business and caused me immense downtime, and I still have my amazon on hold trying to clean up your mess! You even renamed my products erroneously causing huge confusion. Apparently you were not using my shopify feed. You must be using some other feed unrelated to my account.

Dec. 9, 2019

Very happy with this app will use it all the time. It help to list in many different Markets with very friendly and helpful customer support , I recommend this app to all,

Nov. 19, 2019

Given that Amazon creates a lot of friction, ExportFeed does what they can to help you get your products online, as soon as possible.

Oct. 1, 2019

Excellent customer service helping get linked to Esty. Super friendly and fast. Great help to me. A must use with any Shopify store.

Sept. 26, 2019

This is a great app that helped me export all my products from my Shopify store to Amazon. there is a small learning curve but they have great customer service by chat, they were able to solve all my issues and stayed with me to answer all my questions. so if you encounter this app a little bit complicated at the beginning, don't give up they will help you to solve any issues Mark T.

Sept. 19, 2019

Great app. Good customer support. They stayed on the chat with me from 2:45 AM - almost 6:30 AM! I works great. I would recommend this app.

Sept. 12, 2019

The agents are great. They are beyond helpful. They will work with you until everything works perfectly. A wonderful application and very cost effective They were great with working with me on my Etsy feed

Sept. 12, 2019

Excellent App. I had a few problems getting up and running but the live chat support was excellent. Solved my issues immediately and assisted me with getting my ETSY feeds set up. Have upgraded to the premium version and everything running smoothly.