Etsy Integration ‑ DPL
Sync your Etsy Products, Inventory and Orders - 24/7 support
Rating
4.9
feedback
733
chart
#646
All reviews
Jan. 16, 2020
Great support, for any issue you meet, they are just there to sort it out! They don't count time, Listing is easy and fast. I highly recommend it.
Dec. 13, 2019
The Worst. Nobody is ever there to chat, there is not live help. Cancelled a huge amount of sales due incorrect inventory syncing. Deleted the app. amazon has just INFORMED me that my account with them is at risk of deactivation, because my cancellation of orders is at 50%. I had perfect account health with amazon prior to this horrid app. Exportfeed, remove your feeds from my amazon and etsy accounts now! Your reply to me is a bold face lie. I have all the emails/contacts/my web developer emails, all that helped to straighten out your mess and have reported you to shopify. I will also reach out to Shopify CEO Tobias Lütke. This is not good business and caused me immense downtime, and I still have my amazon on hold trying to clean up your mess! You even renamed my products erroneously causing huge confusion. Apparently you were not using my shopify feed. You must be using some other feed unrelated to my account.
Hello Michele, First of all it we are sad you had a negative experience while exporting your products and syncing your orders. Our support has reached out to you for assistance within hours but you refused our help at that time. Our team will always respond within hours on weekdays or direct during our office hours through Live chat. Sorry to say but it’s not the Exportfeed app what caused your issues but it’s the fact that you submitted products to Amazon both automatic and manually. Of course we’re more then happy to help you setup feeds and automate your order sync. Best regards, Exportfeed support team.
Nov. 19, 2019
Given that Amazon creates a lot of friction, ExportFeed does what they can to help you get your products online, as soon as possible.
Sept. 26, 2019
This is a great app that helped me export all my products from my Shopify store to Amazon. there is a small learning curve but they have great customer service by chat, they were able to solve all my issues and stayed with me to answer all my questions. so if you encounter this app a little bit complicated at the beginning, don't give up they will help you to solve any issues Mark T.
Sept. 12, 2019
The agents are great. They are beyond helpful. They will work with you until everything works perfectly. A wonderful application and very cost effective They were great with working with me on my Etsy feed
Sept. 12, 2019
Excellent App. I had a few problems getting up and running but the live chat support was excellent. Solved my issues immediately and assisted me with getting my ETSY feeds set up. Have upgraded to the premium version and everything running smoothly.
Sept. 2, 2019
Needed to create a datafeed from Shopify to ShareAsale and they helped me do just that. Chat was fast and easy. My first upload to ShareAsale and we will see how accurate the upload is.
July 22, 2019
I could not be happier with the knowledge and helpfulness of the service. Everything is great. Thank you!
July 25, 2019
I'm looking for an app to automate cross listing items to etsy. This app is pretty bad. The first upload was clumsy but it did get everything over to etsy. Everything was mis-categorized so I had to go manually change the age of the others. But after that initial upload, nothing updated. It's a terrible interface and doesn't seem to even update anyway. Update: They have reached out me to try to update things to work better so I am trying it again and will update my review.
July 17, 2019
Shopify _ Amazon upload doesn't work, support chat is not responding, email support will respond after 48 hours. This app is a waste of time...
July 31, 2019
Just signed up to the Export Feed app. I looked at others and found this was perfect for me... now... and in the future with other feeds as I need. Arpan (Customer Service) talked me through the whole set up... It was so easy. I will now work through it and get all my products up on Etsy. This will certainly save me so much time... days just to upload but also the ability to change info in 1 place and have it automatically update in the other! The time to learn was about 10 minutes which is way shorter than the time needed to manually do 1 product. In one short setup, I can do all my catalogue and get on with the important things. Thank you Arpan and Export Feed! UPDATE Had a few problems (as it turned out it was on my side) and Support quickly got it sorted.
July 8, 2019
We really appreciated the help from the support team. Thank You So Much!!!!!, we recommend this app.
June 25, 2019
Amazing customer service, representatives were extremely patient and walked through the steps with me every step of the way.
June 21, 2019
This app is a great tool for advancing my shopping channels. The support staff is helpful and patient. Was able to receive both phone, email and live chat.
June 18, 2019
I picked this app based on the promise of inventory syncing across Etsy and Shopify. That is not one of the features of this app, despite what the friendly customer service rep told me. I am uninstalling.
June 10, 2019
Seems to be working well and the support is 100% helping every time I get stuck. good app would recommend.
June 7, 2019
Caution - despite how it is advertised - you can only sync listings that you create from inside of the app itself. The help chat confirmed that is it not actually possible to sync quantities from an existing Shopify listing to an existing Etsy listing (for the same product). Customer service only solution was to recreate all my listings and not use my existing Etsy listings (so I would lose sales history and SEO). Also heads up - their website pricing has different pricing for Woocommerce vs Shopify, so make sure you look at the right one. EDITED: The developer did try and offer to remedy and help.
Thank you for your review. As our support team mentioned, the products you have listed without using our app cannot be synced as of now. This functionality for Etsy will be available in the next update which should take around 2 weeks. Also, about the false advertisement that you mentioned, we assume that you got confused with the pricing plan of WooCommerce packages on our site. If you're looking to use the WooCommerce plugins, we can provide you on the price listed on our website. We welcome you and will offer our help you list your products on Etsy and other marketplaces.
May 27, 2019
Excellent customer service extremely helpful. Data feeds up and working within 5 minutes. Over a 1000 products listed in Etsy within 30 minutes. What more could you ask for.
May 13, 2019
I've been using this app to send my products from Shopify to Amazon and it works great. The guys in support were very helpful and got my feeds up and running quickly.
May 9, 2019
ExportFeed is a great app to use with Shopify, it can connect so many sales channels and all work very well, the customer service is awesome, they are friendly and fix your problem asap, strongly recommend this app.